Am 03.11.2015 um 01:23 schrieb Patricia Shanahan: > I have no idea of the frequency of that situation. >
Hi, On the user forum it occurs several times per month. The list box of availlable JREs should not include 64-bit JREs. It should have a label such as "Suitable 32-bit Java Runtimes on this system:" plus an additional [Help] button, tool-tip and everything that helps to resolve the situation without asking someone else for help. As far as I know, help contents are partially platform specific anyway. I don't know if possible, but there should be a one-click hyperlink to a 32-bit JRE. The official Oracle link to a manual download goes as far as > http://www.java.com/de/download/manual.jsp Oh, and I suppose it should (and could) be an ordinary list box without any radio buttons. This is a localized version (/de/ German) of the manual download page where the user needs to know that the second link [Windows Offline] http://javadl.sun.com/webapps/download/AutoDL?BundleId=111687 is the one to download but NOT [Windows Online] and NOT [Windows Offline 64-bit]. Of course, the BundleID changes with every Java update. And yes, this is Java8 and it works well although AOO specifies Java7. IMHO, a hyperlink on a help page leading to the English http://www.java.com/en/download/manual.jsp together with a localized hint to download and install the 32-bit JRE labeled "Windows Offline" could improve the situtation. --------------------------------------------------------------------- To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org For additional commands, e-mail: dev-h...@openoffice.apache.org
