Am 20.03.2017 um 17:56 schrieb Dave Brondsema:
On 3/16/17 4:48 PM, Marcus wrote:
Am 06.03.2017 um 19:25 schrieb Dave Brondsema:
On 3/5/17 4:38 AM, Roberto Galoppini wrote:
2017-03-04 10:04 GMT+01:00 Marcus <marcus.m...@wtnet.de
<mailto:marcus.m...@wtnet.de>>:
Am 03.03.2017 <tel:03.03.2017> um 00:43 schrieb Dave Brondsema:
A few bits I missed addressing on my prior email:
I have been able to reproduce the error simply by
visiting the site and
clicking on the name of any template, using an incognito
Chrome window on
ChromeOS to ensure there are no statefulness issues.
I can't reproduce it like that. The example link errors out, but all
the
templates I find just browsing around work.
I've no access to the site so can't investigate further.
Can someone with
admin rights investigate please?
as you know for sure we also have no access to any webpages
that are
hosted by Sourceforge. So, we cannot do anything here.
I don't know if somebody ping'ed already Sourceforge about
this problem.
But I'll do it here again.
This community should have access and should be able to maintain the
site.
SourceForge users "aooadmin" and "ipv6guru" are admins of the
https://sourceforge.net/projects/aoo-templates/
<https://sourceforge.net/projects/aoo-templates/> project which
corresponds to the
templates.openoffice.org <http://templates.openoffice.org> site. Others
can be added (ideally by those 2 users,
so we at SourceForge don't have verify identities). Documentation
for web
hosting is at
https://sourceforge.net/p/forge/documentation/Project%20Web%20Services/
<https://sourceforge.net/p/forge/documentation/Project%20Web%20Services/> and
I
believe should work fine for the templates site, although we have
made a few
specific customizations compared to regular SourceForge project web
hosting.
Same goes for aoo-extensions.
OK, but I've no idea what to do to check and fix such erros? I think we
still need some help in this case.
Dave as you know in past we got that stuff done by a contractor, as you probably
remember it's a Drupal application and the community seems to lack the necessary
expertise.
If you have access to internal skilled resources it would be great if
SourceForge could provide help with that, as you can see we're kind of stuck
atm.
Yeah, I will see if there's anyone here that can help out. It might not happen
very quickly though, and in general we support just the hosting and not the
Drupal/PHP code. But we want OpenOffice to keep on doing great, so I'll see if
we can provide any extra help.
Who has an admin login to the templates site? I think adding more admins is the
first step, so people can try to check the permissions & metadata on the bad
template entries.
Once someone starts to dig into the code, my general debugging approach would be
to grep the codebase for "Access Denied" and "If you were looking for a
Template, this means it is no longer available." etc to see what triggers that
error message. I also wonder if the codebase is in git anywhere?
Hi Dave,
so, whats up now? Is there any help you can offer? The problem is not getting
better.
From my last email, I was hoping we could get an Drupal admin login to the
templates site. Who would have that?
I need to lookup my passwords. Then I can login as admin.
However, this wouldn't help. AFAIK we have nobody with Drupal knowledge.
You could tell us what to look for and what to do in cases A, B, C, etc.
But then it's better when you (SourceForge) do it yourself right away. ;-)
Also I'd like to see a better example of where this is failing. The example
http://templates.openoffice.org/en/node/8382 is the only one I've seen and could
simply mean that template is gone. What's an example of seeing a template on
the site and then not being able to see its details & download it?
I don't know of any other better examples. But IMHO there were some
mails with links in the last days posted to this mailing list. I'm sure
they can serve as examples. Please have a look for them.
Thanks for your help.
Marcus
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