A common phrase used in ITIL to refer to mainframes in my shop is "Enterprise Server". However the term "Mainframe" gets used more than "Enterprise Server" does by techies.
What is true about any "best practices" or "new process" that a company uses; it is only as good as how involved the employee's are that are using it. -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf Of Bill Fairchild Sent: Wednesday, January 11, 2012 3:08 PM To: IBM-MAIN@bama.ua.edu Subject: Re: ITIL Mainframe Terminology This reminds me of ISO 9000 about 20 years ago. Bill Fairchild -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf Of Jonathan Goossen Sent: Wednesday, January 11, 2012 1:29 PM To: IBM-MAIN@bama.ua.edu Subject: Re: ITIL Mainframe Terminology Peter, You are correct in what ITIL stands for. The British started it. It migrated to the US when companies wanted to cut costs. Several years ago I was required to go through training and passed my certification for the first level. ITIL is a collection of best practices for running a company's IT. It deals with processes and is equipment independent. ITIL doesn't have terminology for mainframes. Thank you and have a Terrific day! Jonathan Goossen, ACG, CL Tape Specialist ACT Mainframe Storage Group Personal: 651-361-4541 Department Support Line: 651-361-5555 For help with communication and leadership skills checkout Woodwinds Toastmasters IBM Mainframe Discussion List <IBM-MAIN@bama.ua.edu> wrote on 01/11/2012 11:59:24 AM: > From: "Farley, Peter x23353" <peter.far...@broadridge.com> > To: IBM-MAIN@bama.ua.edu > Date: 01/11/2012 12:06 PM > Subject: Re: ITIL Mainframe Terminology Sent by: IBM Mainframe > Discussion List <IBM-MAIN@bama.ua.edu> > > When I read your questions, I had to admit that I have no idea what > "ITIL" stands for, so I looked it up. According the "The Free > Dictionary" site: > > Information Technology Infrastructure Library - (ITIL) A method of > organising the system and network management departments of large > organisations. ITIL defines the (work) processes involved and the > interfaces between them. > > I suspect that few on this list will have any answers for your > questions (I certainly don't) because the large US organizations that > (some of us) work for are not organized by that standard. I wasn't > even aware of the term, and I suspect I am not alone in that regard. > > Perhaps this is a European standard of organization? The spelling of > "organising" and "organisations" with an "s" rather than a "z" > suggests a UK origin. US spelling uses "z" in that word. > > Sorry not to be much help for you. > > Peter > > > -----Original Message----- > > From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On > > Behalf Of MainframeJunkie > > Sent: Wednesday, January 11, 2012 12:19 PM > > To: IBM-MAIN@bama.ua.edu > > Subject: ITIL Mainframe Terminology > > > > I have been asked what the common ITIL term in the industry is for > > "Mainframe". Basically, these are the questions: > > > > 1) What term is used for the Mainframe System itself? > > 2) What are the common names of the Mainframe Organizations in the > > industry? The larger organization as a whole and not the individual > > departments. > > > > I have little experience with ITIL, so hopefully I phrased this question > > properly. Thank you in advance for the assistance. > -- > > > This message and any attachments are intended only for the use of the > addressee and may contain information that is privileged and > confidential. If the reader of the message is not the intended > recipient or an authorized representative of the intended recipient, > you are hereby notified that any dissemination of this communication > is strictly prohibited. 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