I just checked our CMDB. We defined a category of Hardware / Computer / 
mainframe for the mainframes. Each mainframe is an item in the CMDB with 
this category. All hardware attached to a mainframe is related to it as 
are the LPARS that run on it. The LPARS have a category of Hardware / 
Partition / Main Frame.

I also see a category of Hardware / Computer / Server. So we separate our 
servers from our mainframes.

It looks like our tool, which I think was listed as ITIL friendly, lets us 
define the categories ourselves. I know that the view are defined by us. 
The components of the tool are real close to what I learned in ITIL class, 
but not an exact match.

Thank you and have a Terrific day!

Jonathan Goossen, ACG, CL
Tape Specialist
ACT Mainframe Storage Group
Personal: 651-361-4541
Department Support Line: 651-361-5555
For help with communication and leadership skills checkout Woodwinds 
Toastmasters



IBM Mainframe Discussion List <IBM-MAIN@bama.ua.edu> wrote on 01/12/2012 
04:52:42 AM:

> From: "Richards, Robert B." <robert.richa...@opm.gov>
> To: IBM-MAIN@bama.ua.edu
> Date: 01/12/2012 05:42 AM
> Subject: Re: ITIL Mainframe Terminology
> Sent by: IBM Mainframe Discussion List <IBM-MAIN@bama.ua.edu>
> 
> I, too, got certified (or, according to some, certifiable) at the 
> foundation level.
> 
> The "mainframe" could be a configuration item (CI) and should 
> probably just be classified as a "server". CI specification varies 
> from company to company. 
> 
> Bob
> 
> -----Original Message-----
> From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On
> Behalf Of Jonathan Goossen
> Sent: Wednesday, January 11, 2012 2:29 PM
> To: IBM-MAIN@bama.ua.edu
> Subject: Re: ITIL Mainframe Terminology
> 
> Peter,
> You are correct in what ITIL stands for. The British started it. It 
> migrated to the US when companies wanted to cut costs. Several years ago 
I 
> was required to go through training and passed my certification for the 
> first level.
> 
> ITIL is a collection of best practices for running a company's IT. It 
> deals with processes and is equipment independent. ITIL doesn't have 
> terminology for mainframes.
> 
> Thank you and have a Terrific day!
> 
> Jonathan Goossen, ACG, CL
> Tape Specialist
> ACT Mainframe Storage Group
> Personal: 651-361-4541
> Department Support Line: 651-361-5555
> For help with communication and leadership skills checkout Woodwinds 
> Toastmasters
> 
> ----------------------------------------------------------------------
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> send email to lists...@bama.ua.edu with the message: INFO IBM-MAIN


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