Hi Judy,

Laptop keyboards most often include an FN key.  A possibility might be that
your FN+g key is defined to do something and you are occasionally
accidentally hitting the FN key instead of the Shift key which might be next
to it.  Or, you might be hitting the Control+G keys rather than the Shift+G
key.
This thought comes from one who sometimes has fingers who think they have a
mind of their own.

You said that this doesn't always happen.  Try to note in which situations
it does happen.
Does this always happen in specific applications like Outlook, Word etc.?
Could your "G" key have been redefined as a shortcut for something.
Have you tried running with the default JAWS option?
You could hit Insert-Spacebar followed by z.  This will remove any JAWS user
keyboard definitions, scripts etc. from the mix.  See if your problem goes
away.   

Reed
-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Mr. Ed
Sent: March 8, 2017 9:59 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Interference by letter G

Have you rebooted?

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Judy Jones
Sent: Wednesday, March 08, 2017 6:39 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Interference by letter G

This is a laptop, though, and I'm not noticing any other anomalies with the
keyboard, but I could always use a Bluetooth keyboard.

Judy


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Tuesday, March 7, 2017 9:54 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Interference by letter G

Try a different keyboard. I've had keyboards that die all kinds of different
deaths. One way or the other, yours is almost certainly defective. Keyboards
don't cost a lot if you find you need to replace it.

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Judy Jones
Sent: Tuesday, March 07, 2017 11:27 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Interference by letter G

Hi, Glen,

I thought about this some more, and will keep what you say in mind, but this
is not behaving like a key with dust or a particle under it.  The key feels
no different when depressing than the others, and the key does not stick.
Plus, it does not happen all the time.  Plus, it activates something on my
system that either silences Jaws or makes it so the cursor does not move, or
am in a blank screen of some sort, who knows.  I would think if there were
something like a particle under the key, it would not activate anything or
even react.  This reaction I've described happens once I depress the G key,
it activates something on my system.

Just some thoughts, and thanks.

Judy


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dialup@56k
Sent: Tuesday, March 7, 2017 7:40 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Interference by letter G

Sounds like you have a dodgy switch under your keyboard's letter G.
Turn you keyboard upside down, and give it a controlled but ascertive shake.
You could also spray clean air under the keys, but, do not spray anything
onto / under the keys other than clean air.
Glen

***

On 08-Mar-2017 1:36 pm, Judy Jones wrote:
> This is really strange, and I don't know the cause, but every once in 
> a while, for instance when I am writing in a Word document, or, if I 
> am in the subject or message of an e-mail.  When it comes to spelling 
> a word with the letter G in it.  Once I tap the G, the open-programs 
> sounds, and Jaws goes silent.  I have no idea what is going on, but 
> know it has to do with the Letter G.  To get out of that dilemma, I 
> have
to unload then reload Jaws.
>
>
>
> Thanks for any ideas.
>
>
>
> Judy
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>

For answers to frequently asked questions about this list visit:
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For answers to frequently asked questions about this list visit:
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For answers to frequently asked questions about this list visit:
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For answers to frequently asked questions about this list visit:
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