Well, I haven't tried that strategy yet, but will do so the next time the
crash occurs, which seems to be inevitable lately.

Tom Behler


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Miriam Vieni
Sent: Sunday, April 23, 2017 1:11 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Continued Jaws Crashing

Lately, it seems like if I just go to the desktop, sometimes that will make
Jaws return after a brief pause. It really doesn't seem to be predictable.

Miriam

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Tom Behler
Sent: Sunday, April 23, 2017 12:58 PM
To: 'Jaws users list' <jaws-users-list@jaws-users.com>
Subject: [JAWS-Users] Continued Jaws Crashing

Hello, everyone.

 

It seems that I have narrowed the Jaws crashing issue on my current Windows
7 computer down to the following sequence of events.

 

Jaws seems to crash when I exit Microsoft Word while Outlook is also open.
Once this happens, Jaws will stop speaking, and I can't re-activate Jaws
either via the usual Alt Control J shortcut, or the Windows R command.

 

The only way I can re-start Jaws is to do a hard shut-down of the computer.

 

My sighted wife says Jaws looks like it is still up on the screen, but she
can't do anything to re-activate it either, short of manually shutting down
the computer.

 

Does anyone have a sequence of steps to get out of this issue?

 

Does anyone know if FS is aware of the problem??

 

I did not have this problem prior to  updateing to Jaws 18.

 

Dr.  Tom Behler from Michigan

 

 

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