Hi Lavern,
It sounds like your problem could be with Dropbox - that is, there is no issue with Legacy, Win XP, or Win8.1. I use Dropbox. It can take some time for the files to "sync" from Dropbox to the laptop - depending on the size of your file, connections speed, it could be a few minutes to many minutes. My computer setup is the reverse, my laptop is on XP and is very slow. My file can take well over 30 minutes to "sync". So make sure the icon says that the folders are up to date. It the file has been updated and they still don't match, then check to see that you have only the one file on Dropbox and that the laptop is working with the same file. It sounds like you have your working file on Dropbox. Remember that Dropbox is not a multiuser system. If you have Legacy open on both computers they will each save their own copy of the file and they will not be in sync. So, again, check your Dropbox folder, if there is only one file, make sure that it has been updated on the laptop before opening Legacy. Have Legacy open on only one computer at a time. Hope this helps. Bob From: Lavern Hall [mailto:lavernh...@gmail.com] Sent: Wednesday, October 15, 2014 9:02 AM To: legacyusergroup@LegacyUsers.com Subject: [LegacyUG] Legacy not syncing in Dropbox Hello all, I hope you will be able to help me with this problem. I have a new laptop with window 8.1 and I have my old computer operating on windows XP. I have the latest version if Legacy 7.5 installed on both, but I cannot get them to sync. Here's what happens: I make entries on my laptop (win 8.1) by selecting the icon on my desktop, entering Legacy, then making updates. Then I save the file to Dropbox. When I go to check if the updates have been made on my computer (win XP), the Dropbox icon shows that everything is in sync; however when I enter the Legacy file itself, there are no updates recorded! It doesn't matter if I enter Legacy by clicking on the Dropbox icon and going to the file in the directory, or if I click on the Legacy icon and the program opens; I still receive an error message, "Error opening database. Would you like to Try It Again? I select "Yes"and then (fortunately) the program opens. What am I doing wrong? Is it possible that 8.1 and XP are not compatible? Any help would be appreciated. Lavern Hall Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
