On Fri, 2003-06-06 at 15:43, John Summerfield wrote: > On Sat, 7 Jun 2003 04:17, you wrote: > > Someone should explain to Mr. Balmer that this "weakness" is kicking his > > butt. Especially considering that with all of the money that Microsoft > > has to invest they still can't seem to produce a manageable, or secure, > > product. Whew, talk about sleeping through the alarm clock. I wonder > > what it's going to take to wake Redmond up? > > Do you really think they don't understand the threat? I'm sure their > understanding has little relationship to the truth: they say what they _want_ > people to believe.
John, It really wasn't intended to be quite so serious. But since you mention it, I am not convinced that they do understand. I'm sure that we have all seen the interviews with x-MS'ers that speak to the fact that they may well be this disconnected. Of course my paranoid side wants to believe that it's all a play on words to get the community to believe that Linux is insecure, unmanageable and evil. As far as the support "illusion", I too have had excellent experiences working through issues directly with developers and members of the open-source community.