On Tue, 2005-02-15 at 15:00 +1300, Fisher, Robert (FXNZ CHC) wrote: > A Telecom rep admitted to me this morning that the delay would not > happen if > I was with Xtra. They tell me that the wholesale UBS service has such > an > uptake that there are delays. He could not explain satisfactorily why > the > lot could not be ordered at the same time.
That is the nub of the argument, and the thing you should concentrate on in your complaint, the difference in telecom's service if you were an xtra customer. -- Nick Rout <[EMAIL PROTECTED]>
