Dear all,

if you should plan to purchase software from Hamrick Software USA (www.hamrick.com), please, be warned not to be trapped by this Company's fraudulent statements and business practices.

My story.

When looking for software to be used with HP Scanjet G4050 (not fully supported by XSANE) I came across the 'VueScan' software from Hamrick.

The documentation and technical specification guaranteed exactly was I was looking for: a software using TMAs (Transparent Media Adapters) for scanning of color slides, color negatives etc. under Linux with my scanner. See screenshot attached.

Fully convinced by what was stated I purchased the license to use 'VueScan Professional'' and made a credit card payment for US$ 89.95.

However, I could use VueScan for ordinary flat bed scanning only, *nothing* else.

Upon my complaint Ed Hamrick wrote: 'Unfortunately, VueScan only works with the transparency adapter on this scanner on Windows and Mac OS X (but not Linux)'.

No sorry, no regrets, no money return, no compensation !

When I asked him if that was all he could say, I got the following answer: '...please, make a bunch of postings mentioning VueScan. All publicity is good publicity' :-) Regards, Ed Hamrick

I all my life I have never seen such insensitivity and coolness before. What a highly educated and shifty business attitude!

Cheers,
Michael


Attachment: VueScan-Specs
Description: Adobe PDF document

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