How is ping time to the printers at the time of hang-up? Can you view a web interface at the same time and see what they are doing? Could be a slowdown on the spool disk, but I would expect it to happen to every queue on that server and not just certain ones. You could also open up the folder and see if the files are showing up in a timely manner, growing overly large, etc.
-----Original Message----- From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Kurt Buff Sent: Wednesday, July 17, 2013 4:15 PM To: NTSysADM@lists.myitforum.com Subject: [NTSysADM] Odd spooler issue All, I've got a little head scratcher, and would appreciate any insight folks might have. Printer Server: Win2k8 R2, fully patched VM running on vSphere 5 (recently gone from 5.0 to 5.1, the problem began on the earlier version.) Problem: Print jobs from our installation of Epicor Avante to various printers (an HP 2055 and several models of Zebra printer) hosted on the printer server, will intermittently hang in the print queue. Delay will range anywhere from 1.5 - 2 minutes, and they they'll print. I can see the jobs in queue, just sitting there (they have a status of 'printing', but do nothing.) I am seeing nothing in the event viewer for the printer server that looks relevant, and certainly no warnings or errors. Neither memory nor CPU spike The Avante server is running Win2k3 R2. The problem disappears and reappears a couple of times a week. Thoughts? Kurt
