Get a full hang dump with adplus, zip it, and ping me. You can find adplus in the debugging tools for Windows installer which is found in the WDK download.
Thanks, Brian Desmond br...@briandesmond.com w – 312.625.1438 | c – 312.731.3132 -----Original Message----- From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Kurt Buff Sent: Friday, July 19, 2013 5:42 PM To: ntsysadm@lists.myitforum.com Subject: Re: [NTSysADM] Odd spooler issue I might well take you up on that offer next week. Currently am unable to reproduce, as the folks complaining about it are out of the office. Plus, I spent a fascinating bit of time last night troubleshooting a problem with our VNXe, which deserves an email all it's own. I'm going to set a reminder for this problem for next week, and see what I can dig up. Kurt On Thu, Jul 18, 2013 at 3:23 PM, Brian Desmond <br...@briandesmond.com> wrote: > So troubleshooting this without a dump of the spooler when the issue is > occurring is going to be hard, IMO. I'm willing to look at the dump, but full > disclosure it's been like five years so I can't promise I'll produce anything > for you. > > > > Thanks, > Brian Desmond > br...@briandesmond.com > > w – 312.625.1438 | c – 312.731.3132 > >> -----Original Message----- >> From: listsad...@lists.myitforum.com >> [mailto:listsad...@lists.myitforum.com] >> On Behalf Of Kurt Buff >> Sent: Wednesday, July 17, 2013 6:15 PM >> To: NTSysADM@lists.myitforum.com >> Subject: [NTSysADM] Odd spooler issue >> >> All, >> >> I've got a little head scratcher, and would appreciate any insight >> folks might have. >> >> Printer Server: Win2k8 R2, fully patched VM running on vSphere 5 >> (recently gone from 5.0 to 5.1, the problem began on the earlier >> version.) >> >> Problem: Print jobs from our installation of Epicor Avante to various >> printers (an HP 2055 and several models of Zebra printer) hosted on >> the printer server, will intermittently hang in the print queue. >> Delay will range anywhere from 1.5 - 2 minutes, and they they'll >> print. I can see the jobs in queue, just sitting there (they have a >> status of 'printing', but do nothing.) >> >> I am seeing nothing in the event viewer for the printer server that >> looks relevant, and certainly no warnings or errors. Neither memory >> nor CPU spike >> >> The Avante server is running Win2k3 R2. >> >> The problem disappears and reappears a couple of times a week. >> >> Thoughts? >> >> Kurt >> >> >
