Per our offline conversation, this has been initiated. Many thanks for your help on this.
Kurt On Fri, Jul 19, 2013 at 4:49 PM, Brian Desmond <br...@briandesmond.com> wrote: > Get a full hang dump with adplus, zip it, and ping me. > > You can find adplus in the debugging tools for Windows installer which is > found in the WDK download. > > Thanks, > Brian Desmond > br...@briandesmond.com > > w – 312.625.1438 | c – 312.731.3132 > > -----Original Message----- > From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] > On Behalf Of Kurt Buff > Sent: Friday, July 19, 2013 5:42 PM > To: ntsysadm@lists.myitforum.com > Subject: Re: [NTSysADM] Odd spooler issue > > I might well take you up on that offer next week. > > Currently am unable to reproduce, as the folks complaining about it are out > of the office. > > Plus, I spent a fascinating bit of time last night troubleshooting a problem > with our VNXe, which deserves an email all it's own. > > I'm going to set a reminder for this problem for next week, and see what I > can dig up. > > Kurt > > On Thu, Jul 18, 2013 at 3:23 PM, Brian Desmond <br...@briandesmond.com> wrote: >> So troubleshooting this without a dump of the spooler when the issue is >> occurring is going to be hard, IMO. I'm willing to look at the dump, but >> full disclosure it's been like five years so I can't promise I'll produce >> anything for you. >> >> >> >> Thanks, >> Brian Desmond >> br...@briandesmond.com >> >> w – 312.625.1438 | c – 312.731.3132 >> >>> -----Original Message----- >>> From: listsad...@lists.myitforum.com >>> [mailto:listsad...@lists.myitforum.com] >>> On Behalf Of Kurt Buff >>> Sent: Wednesday, July 17, 2013 6:15 PM >>> To: NTSysADM@lists.myitforum.com >>> Subject: [NTSysADM] Odd spooler issue >>> >>> All, >>> >>> I've got a little head scratcher, and would appreciate any insight >>> folks might have. >>> >>> Printer Server: Win2k8 R2, fully patched VM running on vSphere 5 >>> (recently gone from 5.0 to 5.1, the problem began on the earlier >>> version.) >>> >>> Problem: Print jobs from our installation of Epicor Avante to various >>> printers (an HP 2055 and several models of Zebra printer) hosted on >>> the printer server, will intermittently hang in the print queue. >>> Delay will range anywhere from 1.5 - 2 minutes, and they they'll >>> print. I can see the jobs in queue, just sitting there (they have a >>> status of 'printing', but do nothing.) >>> >>> I am seeing nothing in the event viewer for the printer server that >>> looks relevant, and certainly no warnings or errors. Neither memory >>> nor CPU spike >>> >>> The Avante server is running Win2k3 R2. >>> >>> The problem disappears and reappears a couple of times a week. >>> >>> Thoughts? >>> >>> Kurt >>> >>> >> > > >
