"what could any of you accomplish if you didn't have to deal with monitoring, patching, AV, backups, hardware, event log review, security traffic analysis, storage and OS care and feeding?"
I could quit :-) David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764 -----Original Message----- From: Andy Shook [mailto:andy.sh...@peak10.com] Sent: Tuesday, July 21, 2009 6:14 AM To: NT System Admin Issues Subject: RE: Managed Services (Disclaimer: http://www.peak10.com/Managed-Services/default.asp ) Shawn, My company and job role aside, managed services have a large value proposition in the right scenario. I talk to prospects and customers all day long about managed services. I'm a straight shooter, if they are not a good fit I tell them as will my sales guys. As mentioned, they have a good play for businesses with no internal IT (better\faster\cheaper) but I will also say the BETTER play for overall managed services is the way they augment & compliment an internal IT shop. Think about it, what could any of you accomplish if you didn't have to deal with monitoring, patching, AV, backups, hardware, event log review, security traffic analysis, storage and OS care and feeding? In other words, source the mundane junk and have the internal IT person\people move up the stack to core business functions and applications. Time slice a managed services provider's capabilities to keep the lights on and you migrate to a more strategic role. What I find intriguing during these discussions are people's definition of 'infrastructure'. I'm a little more leading edge in my thoughts; I consider infrastructure to include everything mentioned above as well as, the hypervisor, email platforms and databases. What about you? Every situation is different, I welcome comments and questions on or off list. Shook -----Original Message----- From: Shawn Everett [mailto:sh...@tandac.com] Sent: Monday, July 20, 2009 6:26 PM To: NT System Admin Issues Subject: Managed Services Does anyone here sell managed services or subscribe to them as a service from a vendor? I'm looking for overall opinions. Do you find them useful, why or why not? Shawn ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~
