Re: Managed Services

Wed, 22 Jul 2009 06:24:28 -0700 

Hey Shawn,
Getting in here a bit late ... as a managed services provider, I concur that there's quite a market for these. So many companies don't have the time or want to invest in the staff to manage their IT infrastructure. In many cases, the cost of entry for establishing in-house services (like an Exchange server) is also prohibitive for smaller businesses. Paying a monthly fee for things like this, and knowing that the service provider is going to take care of the patching, A/V, updates, etc. seems to take a significant load off the plate of small business owners whose main focus is to provide their own services, not perform IT work. Virtualized datacenter-hosted services like these are our fastest growing service offering. 

Hope that helps and have fun ...

Adam



----- Original Message ----- 
From: "Shawn Everett" <sh...@tandac.com>

To: "NT System Admin Issues" <ntsysadmin@lyris.sunbelt-software.com>
Sent: Tuesday, July 21, 2009 5:43 PM
Subject: RE: Managed Services



One of the things we do quite well is to complement an existing company's
IT staff.

Are they going on vacation?
Need a few extra bodies for a big project?
Need another resource to bounce problems off of?

We market ourselves as just being part of the team.  We're not here to
rightsize or downsize anyone.  Interestingly we have never kicked out an
existing IT person in an organization.

Thanks to everyone on an off list for the comments and tips about managed
services.  I'll be reviewing them in more detail over the next couple of
days.

Shawn


Completely understand this but oddly enough I'm seeing a trend where
internal IT orgs are exploring options, not senior management due to
overall workload or new business initiatives.  Again, managed services
from ANYONE is not a one size fit all; thanks for the comments.

Shook


-----Original Message-----
From: Tim Vander Kooi [mailto:tvanderk...@expl.com]
Sent: Tuesday, July 21, 2009 10:40 AM
To: NT System Admin Issues
Subject: RE: Managed Services

Or be "rightsized"..


-----Original Message-----
From: David Lum [mailto:david....@nwea.org]
Sent: Tuesday, July 21, 2009 8:28 AM
To: NT System Admin Issues
Subject: RE: Managed Services

"what could any of you accomplish if you didn't have to deal with
monitoring, patching, AV, backups, hardware, event log review, security
traffic analysis, storage and OS care and feeding?"

I could quit :-)

David Lum // SYSTEMS ENGINEER
NORTHWEST EVALUATION ASSOCIATION
(Desk) 971.222.1025 // (Cell) 503.267.9764

-----Original Message-----
From: Andy Shook [mailto:andy.sh...@peak10.com]
Sent: Tuesday, July 21, 2009 6:14 AM
To: NT System Admin Issues
Subject: RE: Managed Services

(Disclaimer: http://www.peak10.com/Managed-Services/default.asp )

Shawn,
My company and job role aside, managed services have a large value
proposition in the right scenario.  I talk to prospects and customers all
day long about managed services.  I'm a straight shooter, if they are not
a good fit I tell them as will my sales guys.  As mentioned, they have a

good play for businesses with no internal IT (better\faster\cheaper) but 
I
will also say the BETTER play for overall managed services is the way 
they

augment & compliment an internal IT shop.  Think about it, what could any
of you accomplish if you didn't have to deal with monitoring, patching,
AV, backups, hardware, event log review, security traffic analysis,
storage and OS care and feeding?  In other words, source the mundane junk
and have the internal IT person\people move up the stack to core business
functions and applications.  Time slice a managed services provider's
capabilities to keep the lights on and you migrate to a more strategic
role.


What I find intriguing during these discussions are people's definition 
of

'infrastructure'.  I'm a little more leading edge in my thoughts; I
consider infrastructure to include everything mentioned above as well as,
the hypervisor, email platforms and databases.  What about you?

Every situation is different, I welcome comments and questions on or off
list.

Shook

-----Original Message-----
From: Shawn Everett [mailto:sh...@tandac.com]
Sent: Monday, July 20, 2009 6:26 PM
To: NT System Admin Issues
Subject: Managed Services

Does anyone here sell managed services or subscribe to them as a service
from a vendor?

I'm looking for overall opinions.  Do you find them useful, why or why
not?

Shawn


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~




~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~






















					Reply via email to