+1
I have similar issue
I do have the incoming mail address "supo...@minhaempresa.com", and I
don't auto-reply send to this address as well (because it will open
another article into the existing article).
Atenciosamente,
Edson Carlos Ericksson Richter
Em 11/12/2015 11:31, John Koch escreveu:
Hi,
How can I avoid send auto reply (new ticket created) for specific
domains? For example when someone sending us email from
no-re...@domain.com <mailto:no-re...@domain.com> we do not want to
send the usual "new ticket confirmation" auto reply.
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
