check in ADMIN>PostMaster filter management. Rick Brooks IT Coordinator National Exemption Service
From: John Koch <jk4059...@gmail.com> To: User questions and discussions about OTRS. <otrs@otrs.org> Sent: 12/11/2015 9:00 AM Subject: Re: [otrs] Auto reply Thanks for your reply! Where do I configure X-OTRS-Loop? On Fri, Dec 11, 2015 at 2:49 PM, <jan.dre...@bertelsmann.de> wrote: Hi John. Am 11.12.2015 um 14:31 schrieb John Koch <jk4059...@gmail.com>: Hi, How can I avoid send auto reply (new ticket created) for specific domains? For example when someone sending us email from no-re...@domain.com we do not want to send the usual "new ticket confirmation" auto reply. You could try to set X-OTRS-Loop to true for such mails. Didn’t try it myself though ... Regards — Jan Dreyer --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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