Thanks for your reply! Where do I configure X-OTRS-Loop?
On Fri, Dec 11, 2015 at 2:49 PM, <jan.dre...@bertelsmann.de> wrote: > Hi John. > > Am 11.12.2015 um 14:31 schrieb John Koch <jk4059...@gmail.com>: > > Hi, > > How can I avoid send auto reply (new ticket created) for specific domains? > For example when someone sending us email from no-re...@domain.com we do > not want to send the usual "new ticket confirmation" auto reply. > > > You could try to set X-OTRS-Loop to true for such mails. Didn’t try it > myself though ... > > Regards > — > Jan Dreyer > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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