Re: RAID Problems

2002-07-04 Thread Rich C


- Original Message -
From: Kurth Bemis [EMAIL PROTECTED]
To: Benjamin Scott [EMAIL PROTECTED]
Cc: Greater NH Linux Users' Group [EMAIL PROTECTED]
Sent: Wednesday, March 27, 2002 2:06 PM
Subject: Re: RAID Problems


 At 10:43 PM 3/26/2002 -0500, Benjamin Scott wrote:

 I got the configure utility from adaptec's site...found the array and
 formatted it with all 0's.  Then I figured that debian 22r4 would find
it
 ok.  nope it only finds the 3 drives and asks me which one would I
like to
 partition and use.


I believe the expert install option allows the loading of RAID and other
special drivers when booting the installation system. Do you have driver
modules for the controller? Since the kernel can't autodetect your
array, I suspect that modules for that controller are not included. Also
check the documentation. Different Debian CDs have different flavors
of boot OSes.

Rich Cloutier
President, C*O
SYSTEM SUPPORT SERVICES
www.sysupport.com



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Re: RAID Problems

2002-03-28 Thread plussier


In a message dated: Wed, 27 Mar 2002 18:32:15 EST
Kurth Bemis said:

At 03:33 PM 3/27/2002 -0500, mike ledoux wrote:

now with RAID lets say that I have a 3 disk array.  one disk blows up on 
Sunday morning.  What happens to data that it supposed to be written that 
disk?  I can't imagine that the data is lost..

This completely depends upon which RAID level you're using.  If 3 or 
5, you're probably okay, and once you replace the disk, you'll get 
your performance back.  If you're running 0, 1, or 2, you're screwed.

Of course, if the controller you bought of eBay goes, then screwed 
completely regardless of RAID level.

If you don't want to spend money for a new RAID controller, why not 
just use the built in meta-device stuff in the Linux kernel?  It 
works great and it's free!
-- 

Seeya,
Paul

It may look like I'm just sitting here doing nothing,
   but I'm really actively waiting for all my problems to go away.

 If you're not having fun, you're not doing it right!



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Re: RAID Problems

2002-03-28 Thread Benjamin Scott

On 27 Mar 2002, at 11:26pm, Rich Cloutier wrote:
 ... an electronic device ... either works or it doesn't.

  That is incorrect.  It is quite possible to have solid-state components
which are marginal.  Such components may have intermittent problems, or may
simply fail early.  I have certainly seen more than enough flakey hardware
over the years.  It might not even be immediately apparent.  While I was
working at Cabletron doing QA, for example, I had to observe strict
anti-static precautions.  Static discharge you cannot even feel can degrade
delicate integrated circuits, significantly shortening their lifespan.  
Even nominally correct components can have random errors caused by things
like power variations or radio interference.  That is why we have ECC
memory.

  Sure, a used controller from Joe's House of RAID Cards might have been
treated well and work just fine.  But it is equally possible that it was
thrown into a cardboard box with 38 other cards and shuffled around between
computer flea-markets before someone put it up on eBay.

  Again, if your data is important enough to need a RAID controller, it is
certainly important enough to warrant buying from a trustworthy source.

-- 
Ben Scott [EMAIL PROTECTED]
| The opinions expressed in this message are those of the author and do not |
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| organization.  All information is provided without warranty of any kind.  |


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Re: RAID Problems

2002-03-28 Thread plussier


In a message dated: Thu, 28 Mar 2002 08:34:25 EST
Benjamin Scott said:

  Sure, a used controller from Joe's House of RAID Cards might have been
treated well and work just fine.  But it is equally possible that it was
thrown into a cardboard box with 38 other cards and shuffled around between
computer flea-markets before someone put it up on eBay.


Or, ahm, bought at a recent auction in Lowell as a lot of 
Miscellaneous Computer Parts in a cardboard box for $5 and *then* 
sold on eBay :)
-- 

Seeya,
Paul

It may look like I'm just sitting here doing nothing,
   but I'm really actively waiting for all my problems to go away.

 If you're not having fun, you're not doing it right!



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Re: RAID Problems

2002-03-28 Thread Bob Bell

On Wed, Mar 27, 2002 at 11:26:06PM -0500, Rich Cloutier [EMAIL PROTECTED] wrote:
 *sigh* I fear that this is vaccuum tube mentality. Unless an
 electronic device has electro-mechanical parts that wear out, or has
 been stressed beyond its specifications (unlikely in the average
 computer chassis) it either works or it doesn't. In fact, there is
 actually some added value in a piece of silicon that has been run for a
 while, since most integrated circuits die after being run for a short
 period of time. In fact, this is WHY manufacturers burn in their
 products. So in a sense, EVERY electronic product you buy is used.

You would think so, wouldn't you?  However, one of my Netgear
FA310TX's that I've been using for about 2 years suddenly stopped
working a few weeks ago.  It wouldn't work in Win98, Linux, or in
another machine (running a fresh install of Win98).  Win98 saw it and
simply said that it wasn't working properly; Linux actually spit out
some error messages.  The link LED on my switch never went on.

Netgear just replaced it under there lifetime warranty.

-- 
Bob Bell [EMAIL PROTECTED]
-
 I am ready to meet my maker. Whether or not my maker is prepared for
  the great ordeal of meeting me is another matter.
   -- Winston Churchill

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Re: RAID Problems

2002-03-28 Thread Rich C


- Original Message -
From: Bob Bell [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, March 28, 2002 2:34 PM
Subject: Re: RAID Problems


 You would think so, wouldn't you?  However, one of my Netgear
 FA310TX's that I've been using for about 2 years suddenly stopped
 working a few weeks ago.  It wouldn't work in Win98, Linux, or in
 another machine (running a fresh install of Win98).  Win98 saw it and
 simply said that it wasn't working properly; Linux actually spit out
 some error messages.  The link LED on my switch never went on.

 Netgear just replaced it under there lifetime warranty.

Precisely my point. Although 2 years is a long time for a design flaw to
become evident, that was in fact the reason for the failure. You are not
the only one who has had a Netgear card stop working. That is why I now
use Linksys. While this is an unusual case, it is generally true that
once something has worked well for a while, it will tend to keep
working, _provided you don't stress it by exceeding its specifications_.

Further to my point, when it failed, it stopped working completely. It
worked, then it didn't.

Rich Cloutier
President, C*O
SYSTEM SUPPORT SERVICES
www.sysupport.com



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Re: RAID Problems

2002-03-28 Thread Michael O'Donnell



Used hardware can fail.  New hardware can fail.
A failure is a failure.

I think I saw it said here that if one's data
were important enough that a RAID was being
considered then the purchase of used equipment
should somehow be ruled out, but I must have
missed some crucial piece of that argument
because I don't see how owning a new (versus
used) RAID controller saves you if it fails.
If you can get a replacement controller under
warranty why can't you get a replacement
controller by other means?  Anybody here who
hasn't seen shiny new equipment fail (either
intermittently or catastrophically) doesn't get
out much.  I won't claim that the MTBF of used
equipment is always as good as that of shiny
new equipment (though it's often no worse) but
that's the cost/benefit analysis you make when
considering how much you're willing to pay.

I think I also saw a claim (or at least an
insinuation) that the failure modes of a
used RAID controller would somehow be more
catastrophic than those of a new one.  With all
due respect, that seems to me to be a good
example of a psychofact (something that seems
like it oughta be true because it reflects
one's prejudices or phobias) rather being a
truly supportable position...





 *MTBF == Mean Time Between Failures


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Re: RAID Problems

2002-03-28 Thread Derek D. Martin

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Hash: SHA1

At some point hitherto, Michael O'Donnell hath spake thusly:
 because I don't see how owning a new (versus
 used) RAID controller saves you if it fails.
 If you can get a replacement controller under
 warranty why can't you get a replacement
 controller by other means?  Anybody here who

The point is, whether or not it's a good value to buy a used part
vs. a new part depends on many variables, including the specific
hardware, the user's need for that hardware, the vendor and their
warranty policy, the relative costs, and the purchaser's aversity to
risk.  So it's not a clear-cut argument, either way.

I think it's largely a risk management argument.  If you decide you
want to buy cheap, used RAID cards, and it fails, you need to buy
another cheap, used one.  How many failures does it take for it to
become more expensive than buying a new card, which is replaced for
free under manufacturer's warranty?  Whether or not the used card is
more likely to fail than a new unit of the same item is a function of
things you probably can't know, mainly how the hardware was treated
prior to it arriving on your doorstep.

Therefore, it becomes difficult to assess the risk involved in buying
used cards (or, as a measure of risk, how much it will cost over some
period of time to buy used RAID cards).  If you go with used cards,
and they typically cost you $100/card, and the MTBF is 1000 hours,
then every 10,000 hours you're looking at $1000 in used cards.
This ignores the fact that the used card will have some of those hours
already used up, in all likelihood.

[Note, I'm not saying that is a reasonable figure, I'm only picking
the number out of a hat to use as an example.]

OTOH, if a new part has the same MTBF (1000 hrs) but has a lifetime
manufacturer warranty, and it costs you $400, then every 10,000 hrs
you're looking at $0 plus your original $400.   That makes it a better
deal.  In case it's not clear what I mean, the costs for used and new
cards in my example are:

used:  100x
new:   0x + 400

where x is the number of failures.

It's also worth noting that some hardware which has a lifetime
warranty may have a *transferrable* warranty, so if you buy it used,
you don't lose out if it dies.  Other hardware may not have a
transferrable warranty.  You may or may not need to provide proof that
you're eligible for said warranty, which you may or may not be able to
do.

If the $400 for a new card is a lot of money to you (or the
organization you're buying for), and you *need* the part in question
for some important use (i.e. you're not just buying it to play around
with SCSI hardware), then depending on the terms of the warranty, it
may well be worth it to buy the new part, even though it costs more up
front, because it may be cheaper in the long haul.  And, some people
and/or organizations may prefer to go that route without considering
the used route, so as not to have to take a gamble on how long the
hardware will last, or more importantly, how much it will cost them to
keep replacing it when it dies.

This argument ignores several factors, including: the cost of labor
for replacing the hardware, if your staff does it, vs. having a
warranty service technician do it for you; the cost of down-time when
the hardware fails; the cost of shipping the part (e.g. when
purchasing a used one, or when shipping one to be repaired or
replaced); whether or not a used card is or isn't more likely to fail
than a new card, on average.  The reasons for ignoring those factors
are that in many cases, they can be assumed to be the same in both
cases, and in many cases, they are too variable to consider directly.
For example, your vendor may pay for shipping the defective part back
to them.  Many vendors DON'T do that.  In the latter case, you could
assume the cost for shipping would be the same (per replacement), so
it would cancel out.  In the former case, you'd clearly need to factor
in the cost of shipping the used part, since there's no shipping on
the warranty part.  Ultimately, you'd need to do a more careful
analysis after having all the facts.


- -- 
Derek Martin   [EMAIL PROTECTED]
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Re: RAID Problems

2002-03-28 Thread John Abreau

Rich C [EMAIL PROTECTED] writes:

 Precisely my point. Although 2 years is a long time for a design flaw to
 become evident, that was in fact the reason for the failure. You are not
 the only one who has had a Netgear card stop working. That is why I now
 use Linksys. While this is an unusual case, it is generally true that
 once something has worked well for a while, it will tend to keep
 working, _provided you don't stress it by exceeding its specifications_.

Funny; I had two Netgear 8-port 10/100 switches I'd been running for
years, and they both just suddenly died. One about four or five months
ago, and the other just a couple weeks ago. 

I don't remember exactly when I bought them, and I certainly don't
have receipts for them. I was unaware there was a lifetime warranty.
Where would I go to ask about getting them replaced?


-- 
John Abreau / Executive Director, Boston Linux  Unix 
ICQ 28611923 / AIM abreauj / JABBER [EMAIL PROTECTED] / YAHOO abreauj
Email [EMAIL PROTECTED] / WWW http://www.abreau.net / PGP-Key-ID 0xD5C7B5D9
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Re: RAID Problems

2002-03-28 Thread plussier


In a message dated: Thu, 28 Mar 2002 15:14:59 EST
John Abreau said:

Funny; I had two Netgear 8-port 10/100 switches I'd been running for
years, and they both just suddenly died. One about four or five months
ago, and the other just a couple weeks ago. 

I don't remember exactly when I bought them, and I certainly don't
have receipts for them. I was unaware there was a lifetime warranty.
Where would I go to ask about getting them replaced?

Call their tech support hot line.  I've had NICs replaced by them 
without question before.  Go to their website for contact info and 
support info.
-- 

Seeya,
Paul

It may look like I'm just sitting here doing nothing,
   but I'm really actively waiting for all my problems to go away.

 If you're not having fun, you're not doing it right!



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Re: RAID Problems

2002-03-27 Thread Angus D Madden

Kurth Bemis, Wed, Mar 27, 2002 at 09:06:14AM -0500: 
 I got the configure utility from adaptec's site...found the array and 
 formatted it with all 0's.  Then I figured that debian 22r4 would find it 
 ok.  nope it only finds the 3 drives and asks me which one would I like to 
 partition and use.
 


Kurth, I'm not sure the Adaptec AAA-133U2 is supported.  There are a
bunch of adaptec RAID drivers in the 2.4 kernel. You'll need to
create/find your own boot disks if you want to use Debian - potato
definitely won't find it.  The 2.4 kernels in woody/sid might be able to
see it but you'll need kernels with the driver compiled in (not as a
module).

All of the Adaptec drivers in the kernel are in the kernel/drivers/scsi 
section and are prefixed with aha or aic.  However, looking ta Adaptec's
FAQ at

http://www.adaptec.com/worldwide/product/markeditorial.html?prodkey=linux_faqs1type=Commoncat=%2fCommon%2fLinux

it says that the AAA cards are not supported.

Another link that implies support for the AAA cards is not there yet:

http://www.cm.nu/~shane/lists/comp.periphs.scsi/2001-09/0477.html


You might want to try software RAID or another RAID controller.

g





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Re: RAID Problems

2002-03-27 Thread Angus D Madden

Kurth Bemis, Wed, Mar 27, 2002 at 11:14:14AM -0500: 
 but if the card is a hardware RAID card then the kernel shouldn't care or 
 see the individual drives, right?  It should see one large volume.
 
 am i correct in assuming that?
 

No, you will still need the driver support in the kernel.  Once you have
the driver installed, the RAID volumes will appear. 

g




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Re: RAID Problems

2002-03-27 Thread Angus D Madden

Kurth Bemis, Wed, Mar 27, 2002 at 11:21:17AM -0500: 
 hrm.maybe I should look at another card.
 
 any suggestions?
 


What distro do you want to use?  If you want to use Debian (which I
highly recommend), I would go for woody instead of potato.  Debian
potato is too dated right now.  You'll need tro track down some woody
install disks.

What kernel, 2.2 or 2.4?  I'd go with 2.4 because you'll have better
hardware support and ext3.

If you go with 2.4, just download the 2.4 kernel source and do a make
menuconfig to see what RAID drivers are supported.  Maybe Mylex DAC960,
which has been supported for quite a while.

Also check http://lhd.zdnet.com/ (it's a bit dated, but isn't
everything?)

g






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Re: RAID Problems

2002-03-27 Thread Matthew J. Brodeur

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Hash: SHA1

On Wed, 27 Mar 2002, Kurth Bemis wrote:

 but if the card is a hardware RAID card then the kernel shouldn't care or 
 see the individual drives, right?  It should see one large volume.
 
 am i correct in assuming that?

   In this case, no.  The AAA series cards have two or more aic7xxx chips
on them.  There is one SCSI controller for each channel, which is
supported by the linux driver.  The remaining chip is the RAID controller
which turns the individual drives into logical volumes.  That chip is NOT
supported in linux, and last I checked it never will be.  Adaptec won't
release specs for it, and they can't be bothered to write drivers for an
out of production product.
   The effect is just what you're seeing.  The driver loads and sees the 
individual drives, but can't tell that they're supposed to be a RAID set.  
You can still use the drives, but the RAID card is acting like a normal 
SCSI controller such as a 2940U2.  In order to do real hardware RAID 
you'll either have to get a different card, or run a supported OS.  The 
Adaptec recommended upgrade for that card is the 3200S.  It does have 
linux support, but it's $700+.


- -- 
 -Matt

Entropy isn't what it used to be. 


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Re: RAID Problems

2002-03-27 Thread Benjamin Scott

On Wed, 27 Mar 2002, at 12:23pm, Kurth Bemis wrote:
 what version of megaraid do you have?

  We have used everything from the single-channel, 16MB Express 100 model
to the quad-channel, 128MB Enterprise 1500 model.  All have used the same
drivers and software; they just have different capabilities.

 I see a lot on eBay wondering if one model is better than others.

  Eeek.  If it is important enough to need a SCSI RAID controller, I would
not entrust it to a board I bought off eBay.  :-)

-- 
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Re: RAID Problems

2002-03-27 Thread James R. Van Zandt


I ordered a Woody disk last night for $5.95.  Only a single disk, but
supposed to be enough to get started, and you can get the rest over
the network.  (The full woody distribution apparently will take 8
CDs!)

- Jim Van Zandt


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Re: RAID Problems

2002-03-27 Thread Rich Cloutier

 If the used controller you bought from some
 guy on eBay fails, or starts acting flakey, it doesn't matter what
 RAID level you're running, or how good your disks are, you'll probably
 lose data.  With controllers available so cheaply new with a warranty,
 I can't imagine that the cost savings of buying a used controller
would
 be worth the risk.  YMMV.

*sigh* I fear that this is vaccuum tube mentality. Unless an
electronic device has electro-mechanical parts that wear out, or has
been stressed beyond its specifications (unlikely in the average
computer chassis) it either works or it doesn't. In fact, there is
actually some added value in a piece of silicon that has been run for a
while, since most integrated circuits die after being run for a short
period of time. In fact, this is WHY manufacturers burn in their
products. So in a sense, EVERY electronic product you buy is used.

Rich Cloutier
President, C*O
System Support Services




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Debian Woody (Was: Re: RAID Problems)

2002-03-27 Thread Angus D Madden

James R. Van Zandt, Wed, Mar 27, 2002 at 09:10:53PM -0500: 
 
 I ordered a Woody disk last night for $5.95.  Only a single disk, but
 supposed to be enough to get started, and you can get the rest over
 the network.  (The full woody distribution apparently will take 8
 CDs!)
 

If you have a fast connection the network install is the way to go.  I
usually download the compact boot floppies (which work for most
hardware) and do a network install from those.  There are only 4
floppies - it's the fastest way to get a system up when you don't have
any other boot media.

http://http.us.debian.org/dists/testing/main/disks-i386/current/images-1.44/compact/

g





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Re: RAID Problems

2002-03-26 Thread Mark Komarinski

If it's a hardware RAID, you just use the RAID firmware to create
logical(?) drives out of the array.  Once that's done, RH or
distro-of-choice will load in the drivers and let you access each
logical drive just like an IDE or SCSI drive - partition, format and
away you go.

IIRC, there's a limit of 8 partitions per logical drive, not sure on the
number of logical drives you can create.

SW RAID may still require a non-RAID /boot since you need to load the
SW RAID drivers before you can go anywhere with it.

-Mark

On Tue, 2002-03-26 at 18:46, Kurth Bemis wrote:
 Hello list - Long time no post.
 
 I have picked up an server with 3 10,000 cheetah SCSI disks and an Adaptec 
 AAA-133u2 raid controller.
 
 I've been reading all the docs that I can find about RAID5 under 
 linux.  I'm at a total loss for how to setup linux before i setup the 
 array.  One HOW-TO said to setup a distro on a spare disk and boot off of 
 that then initialize the RAID array.  That's great however there is no room 
 in the rackcase for an additional HD.
 
 I'd like to get this working with RAID5 although if I have to I guess that 
 I'll just use the drives as is with mount points. :-(
 
 Can anybody offer any pointers?
 
 ~kurth
 
 Kurth Bemis - Network/Systems Administrator, USAExpress.net/Ozone Computer
 
 People disagree with me.  I just ignore them.
  -- Linus Torvalds, regarding the use of C++ for the Linux kernel
 
 [EMAIL PROTECTED] | http://kurth.hardcrypto.com
 PGP key available - http://kurth.hardcrypto.com/pgp
 
 
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Re: RAID Problems

2002-03-26 Thread Benjamin Scott

On Tue, 26 Mar 2002, at 6:46pm, Kurth Bemis wrote:
 I'm at a total loss for how to setup linux before i setup the 
 array.

  That is likely because you should be trying to setup the array before you
setup Linux.  :-)

  The idea is, you use a controller-specific utility (either booted from
floppy/CD, or built-in to firmware) to configure things.  You turn the three
physical disks into a single RAID volume (AKA logical drive or disk
set).  The OS sees the RAID volume as a single SCSI disk, and never knows
it is actually using multiple disks.

  Most Adaptec controllers have a BIOS POST banner, during which you press
[CTRL]+[A] (for SCSISelect!) to enter a firmware utility.  Since this kind
of configuration is OS-independent, Adaptec's website should be able to help
you.

-- 
Ben Scott [EMAIL PROTECTED]
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