[servman] Missing EC Registry key

[Mears, Mark]

Doug,

Thanks for responding to my previous posts concerning the Exchange Connector.  
I have another question if you don't mind.  There is no registry key as 
indicated in the documentation either.



To disable this, you can modify the registry by navigating to the 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\System Center Service Manager Exchange 
Connector  node and selecting the AllowAdditionOfNonSMUsers key and then 
setting to value to 1.



I looked there as well as in the Wow6432Node key as well but neither of them 
have a  System Center Service Manager Exchange Connector  node.  Are they 
referencing some detail that failed to install and there is a problem with my 
installation or is this another example of the bad technical writing again?



Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[servman] RE: Missing Setup.exe from Exchange Connector 3.1

[Mears, Mark]

Thanks Doug!

Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | www.enpointe.com 
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580 
Office Ext: 4580
Mobile: (757) 945-2651




 
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-Original Message-
From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Doug Sigmon
Sent: Wednesday, December 31, 2014 10:26 AM
To: servman@lists.myitforum.com
Subject: [servman] RE: Missing Setup.exe from Exchange Connector 3.1

Mark,

  Poor technical writing. 

  "Run the setup file" 

should read 

"Run the Setup file named " 
System_Center_Service_Manager_Connector_3.1_for_Exchange.exe"

  Once extracted (to folder C:\System Center Service Manager Connector 3.1 for 
Exchange\en-us or wherever you extracted it) continue to follow the documents 
instructions to set up the connector.

Doug

-Original Message-
From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Mears, Mark
Sent: Wednesday, December 31, 2014 7:05 AM
To: servman@lists.myitforum.com
Subject: [servman] RE: Missing Setup.exe from Exchange Connector 3.1

Bump!

Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | www.enpointe.com 
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580 
Office Ext: 4580
Mobile: (757) 945-2651




 
Systems Integrator Licensing Solution Provider (SI-LSP)

 
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Volume Licensing Gold Partner
Server Platform Gold Partner 

 
Communications Gold Partner
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Collaboration Gold Partner 



-Original Message-
From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Mears, Mark
Sent: Tuesday, December 30, 2014 4:32 PM
To: servman@lists.myitforum.com
Subject: [servman] Missing Setup.exe from Exchange Connector 3.1

I have downloaded and extracted the Exchange Connector 3.1 and directed it to 
place the files in the default location per the install steps in the deployment 
document.  However, there is a reference to a Setup.exe file that does not 
exist.  There is also reference to after this has been run/installed.  Below is 
an excerpt of the installation steps:



Install Steps

1.   Run the Setup file. (file does not exist!)

2.   After you've installed the Exchange Connector (how to do this when the 
file doesn't exist?)



The only executable file is the extractor that does nothing more than extract 
the management pack bundle and a couple of DLLs.  I need clarification that 
either this is a documentation bug and nothing needs to be installed or I am 
missing the executable file which I need to install the product.





Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com<http://www.enpointe.com/>
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[servman] RE: Missing Setup.exe from Exchange Connector 3.1

[Mears, Mark]

Bump!

Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | www.enpointe.com 
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580 
Office Ext: 4580
Mobile: (757) 945-2651




 
Systems Integrator Licensing Solution Provider (SI-LSP)

 
Software Asset Mgmt Gold Partner
Volume Licensing Gold Partner
Server Platform Gold Partner 

 
Communications Gold Partner
Virtualization Gold Partner
Collaboration Gold Partner 



-Original Message-
From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Mears, Mark
Sent: Tuesday, December 30, 2014 4:32 PM
To: servman@lists.myitforum.com
Subject: [servman] Missing Setup.exe from Exchange Connector 3.1

I have downloaded and extracted the Exchange Connector 3.1 and directed it to 
place the files in the default location per the install steps in the deployment 
document.  However, there is a reference to a Setup.exe file that does not 
exist.  There is also reference to after this has been run/installed.  Below is 
an excerpt of the installation steps:



Install Steps

1.   Run the Setup file. (file does not exist!)

2.   After you've installed the Exchange Connector (how to do this when the 
file doesn't exist?)



The only executable file is the extractor that does nothing more than extract 
the management pack bundle and a couple of DLLs.  I need clarification that 
either this is a documentation bug and nothing needs to be installed or I am 
missing the executable file which I need to install the product.





Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com<http://www.enpointe.com/>
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[servman] Missing Setup.exe from Exchange Connector 3.1

[Mears, Mark]

I have downloaded and extracted the Exchange Connector 3.1 and directed it to 
place the files in the default location per the install steps in the deployment 
document.  However, there is a reference to a Setup.exe file that does not 
exist.  There is also reference to after this has been run/installed.  Below is 
an excerpt of the installation steps:



Install Steps

1.   Run the Setup file. (file does not exist!)

2.   After you've installed the Exchange Connector (how to do this when the 
file doesn't exist?)



The only executable file is the extractor that does nothing more than extract 
the management pack bundle and a couple of DLLs.  I need clarification that 
either this is a documentation bug and nothing needs to be installed or I am 
missing the executable file which I need to install the product.





Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[servman] RE: Change account password

[Mears, Mark]

Unfortunately that won't work in this particular instance.  The SCSM Service 
account is restricted from logging on locally and is the account that should be 
used for the DW registration.  I fail to understand why a local logon is 
necessary when it has logon as a service rights.  Additionally all of the 
connectors have corresponding service accounts with the same restrictions.  So 
in this environment, SCSM is totally useless.

Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com<http://www.enpointe.com/>
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[cid:image002.gif@01CCDF44.8AFE3EF0]<http://www.enpointe.com/>

[MS]<http://www.enpointe.com/microsoft>




Systems Integrator Licensing Solution Provider (SI-LSP)




Software Asset Mgmt Gold Partner
Volume Licensing Gold Partner
Server Platform Gold Partner




Communications Gold Partner
Virtualization Gold Partner
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From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Travis Wright
Sent: Tuesday, December 16, 2014 12:28 PM
To: servman@lists.myitforum.com
Subject: [servman] RE: Change account password

Yep, what Doug said.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Doug Sigmon
Sent: Tuesday, December 16, 2014 9:10 AM
To: servman@lists.myitforum.com<mailto:servman@lists.myitforum.com>
Subject: [servman] RE: Change account password

Hi Mark,

  If I'm reading this right, you want to update the service account used to 
register the DW with SCSM. That can only be done by unregistering the DW and 
then registering with the new service account (Travis, please confirm).  I've 
done this a few hundred times troubleshooting cubes, but here's the link to 
MS's instructions, in case you need them:

http://technet.microsoft.com/en-us/library/hh519811.aspx

  If you click the Administration wonder bar, then click Administration in the 
pane, you'll see the area to complete the process. You'll use the new service 
account when reregistering.

Doug


From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Mears, Mark
Sent: Tuesday, December 16, 2014 7:54 AM
To: servman@lists.myitforum.com<mailto:servman@lists.myitforum.com>
Subject: [servman] RE: Change account password

I guess I stumped the community!

Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com<http://www.enpointe.com/>
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[cid:image002.gif@01CCDF44.8AFE3EF0]<http://www.enpointe.com/>

[MS]<http://www.enpointe.com/microsoft>




Systems Integrator Licensing Solution Provider (SI-LSP)




Software Asset Mgmt Gold Partner
Volume Licensing Gold Partner
Server Platform Gold Partner




Communications Gold Partner
Virtualization Gold Partner
Collaboration Gold Partner




From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Mears, Mark
Sent: Monday, December 15, 2014 11:32 AM
To: servman@lists.myitforum.com<mailto:servman@lists.myitforum.com>
Subject: [servman] RE: Change account password

Bump

Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com<http://www.enpointe.com/>
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[cid:image002.gif@01CCDF44.8AFE3EF0]<http://www.enpointe.com/>

[MS]<http://www.enpointe.com/microsoft>




Systems Integrator Licensing Solution Provider (SI-LSP)




Software Asset Mgmt Gold Partner
Volume Licensing Gold Partner
Server Platform Gold Partner




Communications Gold Partner
Virtualization Gold Partner
Collaboration Gold Partner




From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Mears, Mark
Sent: Friday, December 12, 2014 2:57 PM
To: servman@lists.myitforum.com<mailto:servman@lists.myitforum.com>
Subject: [servman] Change account password

How does one change the password on the account used for the data warehouse 
connection?  The SCSM Service account should have been used but the account 
restriction prevented a successful registration.  All accounts used as service 
accounts are prevented by GPO from logging on interactively which prevented the 
registration from succeeding.  Now I need to change the account to the SCSM 
Service Account as my account is a temporary account and will be disabled

[servman] RE: Change account password

[Mears, Mark]

I guess I stumped the community!

Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com<http://www.enpointe.com/>
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[cid:image002.gif@01CCDF44.8AFE3EF0]<http://www.enpointe.com/>

[MS]<http://www.enpointe.com/microsoft>




Systems Integrator Licensing Solution Provider (SI-LSP)




Software Asset Mgmt Gold Partner
Volume Licensing Gold Partner
Server Platform Gold Partner




Communications Gold Partner
Virtualization Gold Partner
Collaboration Gold Partner




From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Mears, Mark
Sent: Monday, December 15, 2014 11:32 AM
To: servman@lists.myitforum.com
Subject: [servman] RE: Change account password

Bump

Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com<http://www.enpointe.com/>
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[cid:image002.gif@01CCDF44.8AFE3EF0]<http://www.enpointe.com/>

[MS]<http://www.enpointe.com/microsoft>




Systems Integrator Licensing Solution Provider (SI-LSP)




Software Asset Mgmt Gold Partner
Volume Licensing Gold Partner
Server Platform Gold Partner




Communications Gold Partner
Virtualization Gold Partner
Collaboration Gold Partner




From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Mears, Mark
Sent: Friday, December 12, 2014 2:57 PM
To: servman@lists.myitforum.com<mailto:servman@lists.myitforum.com>
Subject: [servman] Change account password

How does one change the password on the account used for the data warehouse 
connection?  The SCSM Service account should have been used but the account 
restriction prevented a successful registration.  All accounts used as service 
accounts are prevented by GPO from logging on interactively which prevented the 
registration from succeeding.  Now I need to change the account to the SCSM 
Service Account as my account is a temporary account and will be disabled at 
the end of the engagement.

TechNet discusses changing the service account and workflow account passwords 
but no mention is made of the data warehouse connection account.  Any 
assistance is appreciated.

Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com<http://www.enpointe.com/>
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[cid:image002.gif@01CCDF44.8AFE3EF0]<http://www.enpointe.com/>

[MS]<http://www.enpointe.com/microsoft>




Systems Integrator Licensing Solution Provider (SI-LSP)




Software Asset Mgmt Gold Partner
Volume Licensing Gold Partner
Server Platform Gold Partner




Communications Gold Partner
Virtualization Gold Partner
Collaboration Gold Partner

[servman] RE: Change account password

[Mears, Mark]

Bump

Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com<http://www.enpointe.com/>
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[cid:image002.gif@01CCDF44.8AFE3EF0]<http://www.enpointe.com/>

[MS]<http://www.enpointe.com/microsoft>




Systems Integrator Licensing Solution Provider (SI-LSP)




Software Asset Mgmt Gold Partner
Volume Licensing Gold Partner
Server Platform Gold Partner




Communications Gold Partner
Virtualization Gold Partner
Collaboration Gold Partner




From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Mears, Mark
Sent: Friday, December 12, 2014 2:57 PM
To: servman@lists.myitforum.com
Subject: [servman] Change account password

How does one change the password on the account used for the data warehouse 
connection?  The SCSM Service account should have been used but the account 
restriction prevented a successful registration.  All accounts used as service 
accounts are prevented by GPO from logging on interactively which prevented the 
registration from succeeding.  Now I need to change the account to the SCSM 
Service Account as my account is a temporary account and will be disabled at 
the end of the engagement.

TechNet discusses changing the service account and workflow account passwords 
but no mention is made of the data warehouse connection account.  Any 
assistance is appreciated.

Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com<http://www.enpointe.com/>
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[cid:image002.gif@01CCDF44.8AFE3EF0]<http://www.enpointe.com/>

[MS]<http://www.enpointe.com/microsoft>




Systems Integrator Licensing Solution Provider (SI-LSP)




Software Asset Mgmt Gold Partner
Volume Licensing Gold Partner
Server Platform Gold Partner




Communications Gold Partner
Virtualization Gold Partner
Collaboration Gold Partner

[servman] Change account password

[Mears, Mark]

How does one change the password on the account used for the data warehouse 
connection?  The SCSM Service account should have been used but the account 
restriction prevented a successful registration.  All accounts used as service 
accounts are prevented by GPO from logging on interactively which prevented the 
registration from succeeding.  Now I need to change the account to the SCSM 
Service Account as my account is a temporary account and will be disabled at 
the end of the engagement.

TechNet discusses changing the service account and workflow account passwords 
but no mention is made of the data warehouse connection account.  Any 
assistance is appreciated.

Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[cid:image002.gif@01CCDF44.8AFE3EF0]

[MS]




Systems Integrator Licensing Solution Provider (SI-LSP)




Software Asset Mgmt Gold Partner
Volume Licensing Gold Partner
Server Platform Gold Partner




Communications Gold Partner
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[servman] Unable to register data warehouse

[Mears, Mark]

I'm unable to get the Data Warehouse registration wizard to return success 
after several attempts.  I continue to get the same error each time:
[cid:image001.png@01D014A4.AE565570]

Steps I have taken to troubleshoot/fix the issue:

1.   I have verified the user account and password and they are both valid 
and account is unlocked

2.   Created a new secure connection account using the Service account and 
password

3.   Added the account to allow it to log on locally as well as log on as a 
service

4.   Account is a local admin directly added to both the MS as well as the 
DW

5.   I have researched in TechNet, forums and Google searches to no avail

Environment:
Windows Server 2008 R2, fully patched
SQL Server 2008 on separate box with two named instances (SCSM and SCSMDW)
SCSM 2012 R2 with no UR added

Any assistance would be appreciated.

Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[cid:image002.gif@01CCDF44.8AFE3EF0]

[MS]




Systems Integrator Licensing Solution Provider (SI-LSP)




Software Asset Mgmt Gold Partner
Volume Licensing Gold Partner
Server Platform Gold Partner




Communications Gold Partner
Virtualization Gold Partner
Collaboration Gold Partner

[servman] RE: Support for SharePoint in cloud

[Mears, Mark]

Thanks for responding Rob!  Even though you might think it was a stale message, 
it was just timely enough.  The original customer went dark on us and we forgot 
about it but it has come to light again with a new customer!  Thanks!

Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com<http://www.enpointe.com/>
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[cid:image002.gif@01CCDF44.8AFE3EF0]<http://www.enpointe.com/>

[MS]<http://www.enpointe.com/microsoft>




Systems Integrator Licensing Solution Provider (SI-LSP)




Software Asset Mgmt Gold Partner
Volume Licensing Gold Partner
Server Platform Gold Partner




Communications Gold Partner
Virtualization Gold Partner
Collaboration Gold Partner




From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Rob Plank
Sent: Tuesday, December 2, 2014 5:13 PM
To: servman@lists.myitforum.com
Subject: [servman] RE: Support for SharePoint in cloud

You can't use a hosted SharePoint site, but if you have SharePoint running on a 
VM in Azure this would be possible. Here is the TechNet article  
http://technet.microsoft.com/en-us/library/hh495676.aspx on how to install the 
Self-service Portal.

You may want to take a look at the portal that Cireson has developed as an 
alternate solution.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Mears, Mark
Sent: Thursday, September 18, 2014 4:20 PM
To: servman@lists.myitforum.com<mailto:servman@lists.myitforum.com>
Subject: [servman] Support for SharePoint in cloud

My customer wants to know if they can use cloud-based SharePoint site for the 
SCSM Portal?

Thanks in advance!

Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com<http://www.enpointe.com/>
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[cid:image002.gif@01CCDF44.8AFE3EF0]<http://www.enpointe.com/>

[MS]<http://www.enpointe.com/microsoft>




Systems Integrator Licensing Solution Provider (SI-LSP)




Software Asset Mgmt Gold Partner
Volume Licensing Gold Partner
Server Platform Gold Partner




Communications Gold Partner
Virtualization Gold Partner
Collaboration Gold Partner

[servman] O365 Connector?

[Mears, Mark]

My customer does not use Exchange but rather is using Office 365 for their 
email solution.  Is there a way I can tweak the Exchange Connector 3.0 to be 
able to use this?  They are interested in having integration with 3rd party 
tools using emails passing through the system.

Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[cid:image002.gif@01CCDF44.8AFE3EF0]

[MS]




Systems Integrator Licensing Solution Provider (SI-LSP)




Software Asset Mgmt Gold Partner
Volume Licensing Gold Partner
Server Platform Gold Partner




Communications Gold Partner
Virtualization Gold Partner
Collaboration Gold Partner

[servman] Support for SharePoint in cloud

[Mears, Mark]

My customer wants to know if they can use cloud-based SharePoint site for the 
SCSM Portal?

Thanks in advance!

Thanks,

Mark A. Mears, Sr.
MCSA, MCTS, MCITP
Microsoft Architect | En Pointe Technologies | 
www.enpointe.com
HQ: 18701 S. Figueroa Street, Gardena, CA  90248-4506 | 310-337-5200
Direct: (310) 337-4580
Office Ext: 4580
Mobile: (757) 945-2651

[cid:image002.gif@01CCDF44.8AFE3EF0]

[MS]




Systems Integrator Licensing Solution Provider (SI-LSP)




Software Asset Mgmt Gold Partner
Volume Licensing Gold Partner
Server Platform Gold Partner




Communications Gold Partner
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RE: [servman] SCSM Console

[Mears, Mark]

It might depend on the number of people that are using or are planning to be 
using the console.  If you only have a very few (under 5) you could get by with 
a single console.  If you have or are planning to have more console connections 
than that then you might want to consider an additional Management Server that 
can be used to handle the connections.

Alternatively, Cireson makes a web-based console based on http that is an 
excellent choice for larger numbers of client connections.  You can check out 
all of their SCSM add-on products here<http://www.cireson.com/app-store/>.

Thanks,

Mark A. Mears, Sr.
MCTS, MCITP
Microsoft Architect
En Pointe Technologies<http://www.enpointe.com/>
Main: (310) 337-5200
Direct: (310) 337-4580
Mobile: (757) 945-2651

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of JRIT
Sent: Friday, April 18, 2014 6:00 PM
To: servman@lists.myitforum.com
Subject: Re: [servman] SCSM Console

Nice to know guys, this will help me a lot.
Based on your experience, what is the most common scenario in companies using 
SCSM console?

2014-04-18 14:48 GMT-03:00 Marcum, John 
mailto:jmar...@babc.com>>:
Sorry…. I didn't read this well. My answer was related to CM not SM.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Mears, Mark
Sent: Friday, April 18, 2014 11:24 AM

To: servman@lists.myitforum.com<mailto:servman@lists.myitforum.com>
Subject: RE: [servman] SCSM Console

Since the console is installed by default on the Management Server, having an 
additional console gives another benefit.  The Management Server can be 
leveraged to place all of the Management Packs and zero connections, while the 
additional console can be used for all of the connections.  Having the console 
on the alternate server reduces the load on the Management Server thus leaving 
more resources to the Management Server for running workflows, etc.

On the downside , sometimes these two servers fall out of sync and then the 
Management Health Service requires a restart on both.  That is not a frequent 
occurrence however.

Thanks,

Mark A. Mears, Sr.
MCTS, MCITP
Microsoft Architect
En Pointe Technologies<http://www.enpointe.com/>
Main: (310) 337-5200
Direct: (310) 337-4580
Mobile: 757) 945-2651

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Marcum, John
Sent: Friday, April 18, 2014 12:11 PM
To: 'servman@lists.myitforum.com<mailto:servman@lists.myitforum.com>'
Subject: RE: [servman] SCSM Console

It places the console closer to the server in a distributed environment too.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of 
christopher.catl...@us.sogeti.com<mailto:christopher.catl...@us.sogeti.com>
Sent: Friday, April 18, 2014 11:09 AM
To: servman@lists.myitforum.com<mailto:servman@lists.myitforum.com>
Subject: RE: [servman] SCSM Console

Citrix  XenApp uses RDS in the background. It just gives some enhanced features.

Pro’s:
You only install the console in one place (the XenApp or RDS servers)

Con’s
You need a lot of memory assigned to those, since the console uses a lot.

Christopher Catlett
Consultant | Detroit
[MCTS_2013_small]

Sogeti USA
Office 248-876-9738 |Fax 877.406.9647
26957 Northwestern Highway, Suite 130, Southfield, MI 48033-8456
www.us.sogeti.com<http://www.us.sogeti.com/>

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of JRIT
Sent: Saturday, April 12, 2014 7:37 AM
To: servman@lists.myitforum.com<mailto:servman@lists.myitforum.com>
Subject: [servman] SCSM Console

What is the PROS to use SCSM Console installed on RDS or Citrix? and, what is 
better, use RDS or Citrix to do that?
Thank you so much,



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RE: [servman] SCSM Console

[Mears, Mark]

Since the console is installed by default on the Management Server, having an 
additional console gives another benefit.  The Management Server can be 
leveraged to place all of the Management Packs and zero connections, while the 
additional console can be used for all of the connections.  Having the console 
on the alternate server reduces the load on the Management Server thus leaving 
more resources to the Management Server for running workflows, etc.

On the downside , sometimes these two servers fall out of sync and then the 
Management Health Service requires a restart on both.  That is not a frequent 
occurrence however.

Thanks,

Mark A. Mears, Sr.
MCTS, MCITP
Microsoft Architect
En Pointe Technologies
Main: (310) 337-5200
Direct: (310) 337-4580
Mobile: 757) 945-2651

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Marcum, John
Sent: Friday, April 18, 2014 12:11 PM
To: 'servman@lists.myitforum.com'
Subject: RE: [servman] SCSM Console

It places the console closer to the server in a distributed environment too.

From: listsad...@lists.myitforum.com 
[mailto:listsad...@lists.myitforum.com] On Behalf Of 
christopher.catl...@us.sogeti.com
Sent: Friday, April 18, 2014 11:09 AM
To: servman@lists.myitforum.com
Subject: RE: [servman] SCSM Console

Citrix  XenApp uses RDS in the background. It just gives some enhanced features.

Pro's:
You only install the console in one place (the XenApp or RDS servers)

Con's
You need a lot of memory assigned to those, since the console uses a lot.

Christopher Catlett
Consultant | Detroit
[MCTS_2013_small]

Sogeti USA
Office 248-876-9738 |Fax 877.406.9647
26957 Northwestern Highway, Suite 130, Southfield, MI 48033-8456
www.us.sogeti.com

From: listsad...@lists.myitforum.com 
[mailto:listsad...@lists.myitforum.com] On Behalf Of JRIT
Sent: Saturday, April 12, 2014 7:37 AM
To: servman@lists.myitforum.com
Subject: [servman] SCSM Console

What is the PROS to use SCSM Console installed on RDS or Citrix? and, what is 
better, use RDS or Citrix to do that?
Thank you so much,



Confidentiality Notice: This e-mail is from a law firm and may be protected by 
the attorney-client or work product privileges. If you have received this 
message in error, please notify the sender by replying to this e-mail and then 
delete it from your computer.



Confidentiality Notice: This e-mail is from a law firm and may be protected by 
the attorney-client or work product privileges. If you have received this 
message in error, please notify the sender by replying to this e-mail and then 
delete it from your computer.

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