Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Darhl Thomason
to discuss issues, etc. Subject: [Bes-admins] Email reconciliation Question Everyone, I have a user who wants to be able to delete emails from her blackberry and not have the deletes synch back to Outlook. But when she deletes from Outlook she wants it to synch to the Blackberry. Can this be done

Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Jonathan Barker
, 2010 9:36 AM To: A list for BES Admin's to discuss issues, etc. Subject: [Bes-admins] Email reconciliation Question Everyone, I have a user who wants to be able to delete emails from her blackberry and not have the deletes synch back to Outlook. But when she deletes from Outlook she wants

Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Reardon, Diane
this email. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, January 14, 2010 1:44 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Email reconciliation Question The user claims she has tried

Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Jonathan Barker
Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Email reconciliation Question I know deletes are low priority, so sometimes it may take a while (even over an hour) for an outlook delete to propagate to the handheld.. especially if the handheld hasn't received any new messages. Reconcile

Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Moller, Doreen
...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Moller, Doreen Sent: Thursday, January 14, 2010 1:44 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Email reconciliation Question The user claims she has tried to do a reconcile now and it does not make

Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Guido Strucksberg
Hi, what you need to set is: On Device: Mail-Options- Email reconciliation: Delete on: Device So mail she deletes on the bb are only deleted on the BB, not on the server. But: Deletion do not go to bb: I am from Domino, but: What has not been deleted on the server will not be synched to the

Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Sobey, Richard A
-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Darhl Thomason Sent: 14 January 2010 19:26 To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Email reconciliation Question That reminded me, we also have to leave the items

Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Darhl Thomason
: Re: [Bes-admins] Email reconciliation Question Is that by design or because you don't know how to change it? There an option to turn hard deletes on which requires a restart of BES, and would apply to your situation i.e. if you remove items from the Deleted Items folder before BES has

Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Jeff Peters
.' Subject: Re: [Bes-admins] Email reconciliation Question I would say because I don't know how to change it. Instructions would be great! From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Sobey, Richard A Sent: Thursday, January 14, 2010 11:46 AM

Re: [Bes-admins] Email reconciliation Question

2010-01-14 Thread Darhl Thomason
Peters Sent: Thursday, January 14, 2010 1:52 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Email reconciliation Question http://www.blackberry.com/btsc/search.do?cmd=displayKCdocType=kcexternalId=KB04853 From: bes-admins-boun...@dataoutages.com [mailto:bes