Does 'ONTOP' have some historical significance? If not, what is your speculation
as to its meaning? Is it a 'joke' name for a HLQ? Like, I'll get right on top
of that!
IBM Update 7/19/11 4:54 PM
Untersed data now available on MCEVS1-System :
/ecurep/pmr/2/5/25438,227,000/2011-07-20
On Wed, 20 Jul 2011 06:53:36 -0700, Edward Jaffe wrote:
Does 'ONTOP' have some historical significance? If not, what is your
speculation
as to its meaning? Is it a 'joke' name for a HLQ? Like, I'll get right on top
of that!
GA22-7501-14z/OS Hot Topics issue 24:
ONTOP: In Europe, you can
On Wed, 20 Jul 2011 09:15:31 -0500, Norbert Friemel wrote:
GA22-7501-14 z/OS Hot Topics issue 24:
Sorry, it's issue 18 (Feb. 2008)
Norbert Friemel
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On 7/20/2011 7:15 AM, Norbert Friemel wrote:
GA22-7501-14z/OS Hot Topics issue 24:
ONTOP: In Europe, you can allow IBM Support to analyze your dumps remotely through
On-line Technical Operation (ONTOP), a TCP/IP-based application.
Great info. Thanks!
--
Edward E Jaffe
Phoenix Software
Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf
Of Norbert Friemel
Sent: Wednesday, July 20, 2011 9:16 AM
To: IBM-MAIN@bama.ua.edu
Subject: Re: ONTOP?
On Wed, 20 Jul 2011 06:53:36 -0700, Edward Jaffe wrote:
Does 'ONTOP' have some historical significance? If not, what is your
speculation
On 7/20/2011 7:46 AM, Jim Thomas wrote:
Forgive me for asking, but is there a real reason that
people want IBM to do their dump analysis for them ??.
We send dumps to IBM so they can resolve bugs in their software that negatively
impact our operations. Personally, I would help analyze their
Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf Of
Jim Thomas
Sent: Wednesday, July 20, 2011 9:47 AM
To: IBM-MAIN@bama.ua.edu
Subject: Re: ONTOP?
Sir,
Forgive me for asking, but is there a real reason that people want IBM to do
their dump analysis
Sent: Wednesday, July 20, 2011 10:30 AM
To: IBM-MAIN@bama.ua.edu
Subject: Re: ONTOP?
You are already paying for this support, and it is usually much less
expensive than trying to do it yourself even if you had the resources
(training, code listings, doc, etc).
More, diagnosis is usually much faster
(Email)
-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf
Of Edward Jaffe
Sent: Wednesday, July 20, 2011 10:04 AM
To: IBM-MAIN@bama.ua.edu
Subject: Re: ONTOP?
On 7/20/2011 7:46 AM, Jim Thomas wrote:
Forgive me for asking, but is there a real reason
-Original Message-
From: IBM Mainframe Discussion List On Behalf Of Jim Thomas
Sir,
Forgive me for asking, but is there a real reason that
people want IBM to do their dump analysis for them ??.
Sure... We pay IBM for software defect support, and IBM no longer
furnishes source
Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf
Of Chase, John
Sent: Wednesday, July 20, 2011 11:20 AM
To: IBM-MAIN@bama.ua.edu
Subject: Re: ONTOP?
-Original Message-
From: IBM Mainframe Discussion List On Behalf Of Jim Thomas
Sir,
Forgive me for asking, but is there a real reason
@bama.ua.edu
Date: 07/20/2011 03:14 PM
Subject:Re: ONTOP?
Sent by:IBM Mainframe Discussion List IBM-MAIN@bama.ua.edu
Sir,
True, but is not so much fun to call IBM and say ..
Heyy .. here's your problem .. now fix it .. :-)
Kind Regards
Jim Thomas
617-233-4130
sysudump *and* sysabend dump cards into the JCL and then wonder
why they don't get a system dump. Telling them to accept an apar to fix their
lousy delivery usually magically gets someone involved who can do something
with the 'dump' they wrote.)
As for ontop: It used to be a great tool, effectively
The skills now
are in collecting appropriate doc, getting it to IBM quickly, and
supplying other relevant information to Level 2 clearly and
factually. Not just anyone can do that.
Hmmm - IBM seem to be trying to convince the world that just anyone
with z/OSMF will be able to do that, and
Sent: Wednesday, July 20, 2011 11:35 PM
To: IBM-MAIN@bama.ua.edu
Subject: Re: ONTOP?
Now we have no source, but we have a
powerful support mechanism in place, and the situation has (at least
somewhat) reversed. The skills now are in collecting appropriate doc,
getting it to IBM quickly
(res)
j...@thethomasresidence.us (Email)
-Original Message-
From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf
Of Skip Robinson
Sent: Wednesday, July 20, 2011 11:09 PM
To: IBM-MAIN@bama.ua.edu
Subject: Re: ONTOP?
This is actually a crucial and timely
On Wed, Jul 20, 2011 at 10:03 AM, Edward Jaffe
edja...@phoenixsoftware.com wrote:
On 7/20/2011 7:46 AM, Jim Thomas wrote:
Forgive me for asking, but is there a real reason that
people want IBM to do their dump analysis for them ??.
We send dumps to IBM so they can resolve bugs in their
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