ONTOP?

2011-07-20 Thread Edward Jaffe
Does 'ONTOP' have some historical significance? If not, what is your speculation as to its meaning? Is it a 'joke' name for a HLQ? Like, I'll get right on top of that! IBM Update 7/19/11 4:54 PM Untersed data now available on MCEVS1-System : /ecurep/pmr/2/5/25438,227,000/2011-07-20

Re: ONTOP?

2011-07-20 Thread Norbert Friemel
On Wed, 20 Jul 2011 06:53:36 -0700, Edward Jaffe wrote: Does 'ONTOP' have some historical significance? If not, what is your speculation as to its meaning? Is it a 'joke' name for a HLQ? Like, I'll get right on top of that! GA22-7501-14z/OS Hot Topics issue 24: ONTOP: In Europe, you can

Re: ONTOP?

2011-07-20 Thread Norbert Friemel
On Wed, 20 Jul 2011 09:15:31 -0500, Norbert Friemel wrote: GA22-7501-14 z/OS Hot Topics issue 24: Sorry, it's issue 18 (Feb. 2008) Norbert Friemel -- For IBM-MAIN subscribe / signoff / archive access instructions, send

Re: ONTOP?

2011-07-20 Thread Edward Jaffe
On 7/20/2011 7:15 AM, Norbert Friemel wrote: GA22-7501-14z/OS Hot Topics issue 24: ONTOP: In Europe, you can allow IBM Support to analyze your dumps remotely through On-line Technical Operation (ONTOP), a TCP/IP-based application. Great info. Thanks! -- Edward E Jaffe Phoenix Software

Re: ONTOP?

2011-07-20 Thread Jim Thomas
Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf Of Norbert Friemel Sent: Wednesday, July 20, 2011 9:16 AM To: IBM-MAIN@bama.ua.edu Subject: Re: ONTOP? On Wed, 20 Jul 2011 06:53:36 -0700, Edward Jaffe wrote: Does 'ONTOP' have some historical significance? If not, what is your speculation

Re: ONTOP?

2011-07-20 Thread Edward Jaffe
On 7/20/2011 7:46 AM, Jim Thomas wrote: Forgive me for asking, but is there a real reason that people want IBM to do their dump analysis for them ??. We send dumps to IBM so they can resolve bugs in their software that negatively impact our operations. Personally, I would help analyze their

Re: ONTOP?

2011-07-20 Thread Hal Merritt
Message- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf Of Jim Thomas Sent: Wednesday, July 20, 2011 9:47 AM To: IBM-MAIN@bama.ua.edu Subject: Re: ONTOP? Sir, Forgive me for asking, but is there a real reason that people want IBM to do their dump analysis

Re: ONTOP?

2011-07-20 Thread Jim Thomas
Sent: Wednesday, July 20, 2011 10:30 AM To: IBM-MAIN@bama.ua.edu Subject: Re: ONTOP? You are already paying for this support, and it is usually much less expensive than trying to do it yourself even if you had the resources (training, code listings, doc, etc). More, diagnosis is usually much faster

Re: ONTOP?

2011-07-20 Thread Jim Thomas
(Email) -Original Message- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf Of Edward Jaffe Sent: Wednesday, July 20, 2011 10:04 AM To: IBM-MAIN@bama.ua.edu Subject: Re: ONTOP? On 7/20/2011 7:46 AM, Jim Thomas wrote: Forgive me for asking, but is there a real reason

Re: ONTOP?

2011-07-20 Thread Chase, John
-Original Message- From: IBM Mainframe Discussion List On Behalf Of Jim Thomas Sir, Forgive me for asking, but is there a real reason that people want IBM to do their dump analysis for them ??. Sure... We pay IBM for software defect support, and IBM no longer furnishes source

Re: ONTOP?

2011-07-20 Thread Jim Thomas
Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf Of Chase, John Sent: Wednesday, July 20, 2011 11:20 AM To: IBM-MAIN@bama.ua.edu Subject: Re: ONTOP? -Original Message- From: IBM Mainframe Discussion List On Behalf Of Jim Thomas Sir, Forgive me for asking, but is there a real reason

Re: ONTOP?

2011-07-20 Thread Skip Robinson
@bama.ua.edu Date: 07/20/2011 03:14 PM Subject:Re: ONTOP? Sent by:IBM Mainframe Discussion List IBM-MAIN@bama.ua.edu Sir, True, but is not so much fun to call IBM and say .. Heyy .. here's your problem .. now fix it .. :-) Kind Regards Jim Thomas 617-233-4130

Re: ONTOP?

2011-07-20 Thread Barbara Nitz
sysudump *and* sysabend dump cards into the JCL and then wonder why they don't get a system dump. Telling them to accept an apar to fix their lousy delivery usually magically gets someone involved who can do something with the 'dump' they wrote.) As for ontop: It used to be a great tool, effectively

Re: ONTOP?

2011-07-20 Thread Shane
The skills now are in collecting appropriate doc, getting it to IBM quickly, and supplying other relevant information to Level 2 clearly and factually. Not just anyone can do that. Hmmm - IBM seem to be trying to convince the world that just anyone with z/OSMF will be able to do that, and

Re: ONTOP?

2011-07-20 Thread Jim Thomas
Sent: Wednesday, July 20, 2011 11:35 PM To: IBM-MAIN@bama.ua.edu Subject: Re: ONTOP? Now we have no source, but we have a powerful support mechanism in place, and the situation has (at least somewhat) reversed. The skills now are in collecting appropriate doc, getting it to IBM quickly

Re: ONTOP?

2011-07-20 Thread Jim Thomas
(res) j...@thethomasresidence.us (Email) -Original Message- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@bama.ua.edu] On Behalf Of Skip Robinson Sent: Wednesday, July 20, 2011 11:09 PM To: IBM-MAIN@bama.ua.edu Subject: Re: ONTOP? This is actually a crucial and timely

Re: ONTOP?

2011-07-20 Thread Mike Schwab
On Wed, Jul 20, 2011 at 10:03 AM, Edward Jaffe edja...@phoenixsoftware.com wrote: On 7/20/2011 7:46 AM, Jim Thomas wrote: Forgive me for asking, but is there a real reason that people want IBM to do their dump analysis for them ??. We send dumps to IBM so they can resolve bugs in their