RE: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-04 Thread Don Hanson
be said that autoresponders are the spam of the self-important. Don Hanson -Original Message- From: David Newton [mailto:lugda...@drdavid.plus.com] Sent: Thursday, January 02, 2014 6:14 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Not Receiving Mailing List Messages

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-04 Thread David Newton
-important. Don Hanson -Original Message- From: David Newton [mailto:lugda...@drdavid.plus.com] Sent: Thursday, January 02, 2014 6:14 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround You're right about

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-03 Thread singhals
MikeFry wrote: On 2014/01/02 15:50, Ron Bernier wrote: Second, no one has said that Millennia does not control the content and use of the list. What has been said and is a fact, Millennia does not have control of the server/service that hosts the list. The reality is, the company that

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-02 Thread David Newton
I just thought I would stick my foot in here as someone who has suffered this problem a few times. I have yet to get a gmail address working properly so I changed to my ISP supplied email which was fine until I unsubscribed for the Christmas break. Subscribing again fed me no messages although I

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-02 Thread Ron Bernier
First, I and many others have no problems receiving Legacy UG messages using gmail accounts. Second, no one has said that Millennia does not control the content and use of the list. What has been said and is a fact, Millennia does not have control of the server/service that hosts the list. The

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-02 Thread David Newton
I am glad that you and many others have experienced no problems with this list. I would be even happier if that applied to me. This topic should perhaps be banned. Clearly subscribed members of a mailing list should have the right to expect to see the messages that are sent to the list but in

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-02 Thread MikeFry
On 2014/01/02 15:50, Ron Bernier wrote: Second, no one has said that Millennia does not control the content and use of the list. What has been said and is a fact, Millennia does not have control of the server/service that hosts the list. The reality is, the company that Millennia is using

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-02 Thread Ron Bernier
I think you are reading way too much into Michelle's comment. I would surmise that they like requests to come through the tracking system to assist in ensuring requests for assistance do not fall through the cracks. I am positive that there is absolutely no intent to control who gets full

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-02 Thread Sherry/Support
We ask that all requests for support go through our tracking system so we have a history for reference if the issue comes up again or if a tech who is working with you is out for an extended time, another tech can step in and help resolve the issue. Not to mention the hundreds of emails we get to

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-02 Thread Robin Watson
So, Sherry, why can this problem not be fixed? Robin On 3/01/2014 6:18 a.m., Sherry/Support wrote: We ask that all requests for support go through our tracking system so we have a history for reference if the issue comes up again or if a tech who is working with you is out for an extended

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-02 Thread Sherry/Support
I don't know - it's something in the software, a third-party program. We only manage the *names* on the list, not how the software works. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jan 2, 2014 at 11:14 AM, Robin Watson rob...@xtra.co.nz wrote: So, Sherry, why can this

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-02 Thread Robin Watson
Thanks Sherry. Has anyone within Legacy thought to find out what the problem is and have it fixed? Surely, someone must be responsible for having this run smoothly. If there are problems or bugs in the main Legacy Family Tree program, it is looked at and fixed. There is a procedure for that.

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-02 Thread Mary Young
David - Rather than unsubscribe for a short period like the Christmas break, couldn't you temporarily filter the LUG messages straight to an archive folder, or even to the Bin. BTW I'm using gmail and never had any problems with LUG or any other Lists. -- Mary Young Legacy User Group

RE: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-02 Thread Alex MacPhee
or whatever, so that I can resume reading at the right time. It's easy, and it works, and it means no list admin hassles. Alex Date: Thu, 2 Jan 2014 23:24:20 + Subject: Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround From: m...@cmy.org.uk To: LegacyUserGroup

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-02 Thread David Newton
no list admin hassles. /Alex/ Date: Thu, 2 Jan 2014 23:24:20 + Subject: Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround From: m...@cmy.org.uk To: LegacyUserGroup@LegacyUsers.com David

RE: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-02 Thread Alex MacPhee
reports of problems, but I'm certain this is just part of the natural cycle of major upgrades in any such product.) Alex From: lugda...@drdavid.plus.com To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround Date: Fri, 3 Jan 2014 00

Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested Workaround

2014-01-01 Thread Ward Walker
I also agree with Robin. However, I am a big fan of temporary workarounds, as people here might have noticed. Why can’t Legacy place a notice on the instruction page that subscribers receive, just like they already do when warning people that the URL link might be broken into two parts? Such a