be said that
autoresponders are the spam of the self-important.
Don Hanson
-Original Message-
From: David Newton [mailto:lugda...@drdavid.plus.com]
Sent: Thursday, January 02, 2014 6:14 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Not Receiving Mailing List Messages
-important.
Don Hanson
-Original Message-
From: David Newton [mailto:lugda...@drdavid.plus.com]
Sent: Thursday, January 02, 2014 6:14 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested
Workaround
You're right about
MikeFry wrote:
On 2014/01/02 15:50, Ron Bernier wrote:
Second, no one has said that Millennia does not control the content
and use of the list. What has been said and is a fact, Millennia does
not have control of the server/service that hosts the list. The
reality is, the company that
mailto:blueeyes6006-leg...@yahoo.com
*Sent:* Wednesday, January 01, 2014 2:26 AM
*To:* LegacyUserGroup@LegacyUsers.com
mailto:LegacyUserGroup@LegacyUsers.com
*Subject:* Re: [LegacyUG] Not Receiving Mailing List Messages - Have you
Checked your Junk File
Robin, you're absolutely right ... hire someone
First, I and many others have no problems receiving Legacy UG messages
using gmail accounts.
Second, no one has said that Millennia does not control the content
and use of the list. What has been said and is a fact, Millennia does
not have control of the server/service that hosts the list. The
I am glad that you and many others have experienced no problems with
this list. I would be even happier if that applied to me.
This topic should perhaps be banned.
Clearly subscribed members of a mailing list should have the right to
expect to see the messages that are sent to the list but in
On 2014/01/02 15:50, Ron Bernier wrote:
Second, no one has said that Millennia does not control the content
and use of the list. What has been said and is a fact, Millennia does
not have control of the server/service that hosts the list. The
reality is, the company that Millennia is using
I think you are reading way too much into Michelle's comment. I would
surmise that they like requests to come through the tracking system to
assist in ensuring requests for assistance do not fall through the
cracks. I am positive that there is absolutely no intent to control
who gets full
We ask that all requests for support go through our tracking system so
we have a history for reference if the issue comes up again or if a
tech who is working with you is out for an extended time, another tech
can step in and help resolve the issue. Not to mention the hundreds of
emails we get to
So, Sherry, why can this problem not be fixed?
Robin
On 3/01/2014 6:18 a.m., Sherry/Support wrote:
We ask that all requests for support go through our tracking system so
we have a history for reference if the issue comes up again or if a
tech who is working with you is out for an extended
I don't know - it's something in the software, a third-party program.
We only manage the *names* on the list, not how the software works.
Sincerely,
Sherry
Technical Support
Legacy Family Tree
On Thu, Jan 2, 2014 at 11:14 AM, Robin Watson rob...@xtra.co.nz wrote:
So, Sherry, why can this
Thanks Sherry. Has anyone within Legacy thought to find out what the
problem is and have it fixed? Surely, someone must be responsible for
having this run smoothly.
If there are problems or bugs in the main Legacy Family Tree program,
it is looked at and fixed. There is a procedure for that.
David -
Rather than unsubscribe for a short period like the Christmas break,
couldn't you temporarily filter the LUG messages straight to an archive
folder, or even to the Bin.
BTW I'm using gmail and never had any problems with LUG or any other Lists.
-- Mary Young
Legacy User Group
or whatever, so that I can resume
reading at the right time. It's easy, and it works, and it means no list admin
hassles.
Alex
Date: Thu, 2 Jan 2014 23:24:20 +
Subject: Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested
Workaround
From: m...@cmy.org.uk
To: LegacyUserGroup
no list admin hassles.
/Alex/
Date: Thu, 2 Jan 2014 23:24:20 +
Subject: Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested
Workaround
From: m...@cmy.org.uk
To: LegacyUserGroup@LegacyUsers.com
David
reports of problems, but I'm certain this is just
part of the natural cycle of major upgrades in any such product.)
Alex
From: lugda...@drdavid.plus.com
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Not Receiving Mailing List Messages - Suggested
Workaround
Date: Fri, 3 Jan 2014 00
, December 31, 2013 9:24 PM
Subject: Re: [LegacyUG] Not Receiving Mailing List Messages - Have you Checked
your Junk File
It may be a mailing list completely separate to Legacy, but it must surely
create extra work for the support staff, and also very frustrating for those
that want to join
Have you checked your junk folder?
Thanks,
David C Abernathy
Email disclaimers
This message represents the official view of the voices in my head.
I tried subscribing about a year ago. Waited for a week with no messages,
the Report a problem address wasn't visible, had no idea who to write to
so finally just gave up. Even this time I kept hitting the click on
this link to
confirm your subscription daily for at least a week and got nowhere
Kay,
The solution is very simple and has been mentioned on this list over and
over again. If you have subscribed to the list but are not receiving
email, all you have to do is send an email to support and request that they
subscribe you manually. There is no need to get upset about it.
Copy of
, you can do a quick scan
of the LUG e-mails before deleting them.
Ward
From: Ron Bernier
Sent: Tuesday, December 31, 2013 3:51 PM
To: LegacyUserGroup@LegacyUsers.com
Cc: kayhawo...@earthlink.net
Subject: Re: [LegacyUG] Not Receiving Mailing List Messages - Have you Checked
your Junk File
Kay
Sounds easy, doesn't it! Not quite. How is a new user to know to e-mail
Support, even if he can find the address, unless he reads your message
first?
I trusted Legacy, I trusted then to know what they were doing. That's why I
clicked on the link daily for a week, waiting for messages to appear,
Helen,
This isn't a Legacy big and there is nothing that Legacy can do to fix it.
By my understanding, the bug is with the mailing list program which is a
completely seperate program to Legacy.
Legacy support staff know how to get subscribers manually subscribed when
they have issues with the
Not at all similar; your mother wasn't the one who hired the rainer.
CE
Date: Wed, 1 Jan 2014 09:45:00 +1000
Subject: Re: [LegacyUG] Not Receiving Mailing List Messages - Have you Checked
your Junk File
From: kmthoms...@gmail.com
To: LegacyUserGroup@LegacyUsers.com
Helen,
This isn't a Legacy
--
Date: Wed, 1 Jan 2014 09:45:00 +1000
Subject: Re: [LegacyUG] Not Receiving Mailing List Messages - Have you
Checked your Junk File
From: kmthoms...@gmail.com
To: LegacyUserGroup@LegacyUsers.com
Helen,
This isn't a Legacy big and there is nothing that Legacy can do to fix
:
Not at all similar; your mother wasn't the one who hired the
rainer.
CE
Date: Wed, 1 Jan 2014 09:45:00 +1000
Subject: Re: [LegacyUG] Not Receiving Mailing List Messages - Have
you
Robin, you're absolutely right ... hire someone who can fix the problem.
From: Robin Watson rob...@xtra.co.nz
To: LegacyUserGroup@LegacyUsers.com
Sent: Tuesday, December 31, 2013 9:24 PM
Subject: Re: [LegacyUG] Not Receiving Mailing List Messages - Have you
27 matches
Mail list logo
