RE: [LegacyUG] Password for 7.5

2014-11-16 Thread Bob Austen
To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Password for 7.5 My computer crashed and Dell put in a new hard drive and motherboard so I had to reload everything. I was able to download version 7.5 but I needed a password to do that. Then I needed my customer number to open

Re: [LegacyUG] Password for 7.5

2014-11-16 Thread MikeFry
On 16 Nov 2014 14:36, Bob Austen wrote: I take it that you now have Legacy 8 now installed on your computer as well (from the original disk). Have you entered your customer number so you are now using the Deluxe version? (Although I don't know if that makes a difference.) Standard version

Re: [LegacyUG] Password for 7.5

2014-11-16 Thread MVMcgrs
I have Deluxe and it still doesn't update. Marie Marie Varrelman Melchiori, CG, CGL Melchiori Research Services, L.L.C. --- CG, Certified Genealogist and CGL, Certified Genealogical Lecturer are service marks of the Board for

Re: [LegacyUG] Password for 7.5

2014-11-16 Thread MVMcgrs
: [LegacyUG] Password for 7.5 My computer crashed and Dell put in a new hard drive and motherboard so I had to reload everything. I was able to download version 7.5 but I needed a password to do that. Then I needed my customer number to open the Deluxe version. I also purchased

RE: [LegacyUG] Password for 7.5

2014-11-16 Thread Bob Austen
track. Good luck, Bob From: mvmc...@aol.com [mailto:mvmc...@aol.com] Sent: Sunday, November 16, 2014 6:42 AM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Password for 7.5 Doesn't work. I've tried it several times. I've used it both from the tool bar and from

RE: [LegacyUG] Password for 7.5

2014-11-16 Thread Michele/Support
...@aol.com] Sent: Sunday, November 16, 2014 9:42 AM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Password for 7.5 Doesn't work. I've tried it several times. I've used it both from the tool bar and from the website. Marie Marie Varrelman Melchiori, CG, CGL Melchiori Research

Re: [LegacyUG] Password for 7.5

2014-11-16 Thread Lis B. Jensen
www.legacyfamilytree.com *From:* mvmc...@aol.com [mailto:mvmc...@aol.com] *Sent:* Sunday, November 16, 2014 9:42 AM *To:* legacyusergroup@LegacyUsers.com *Subject:* Re: [LegacyUG] Password for 7.5 Doesn't work. I've tried it several times. I've used it both from the tool bar and from the website

RE: [LegacyUG] Password for 7.5

2014-11-15 Thread Bob Austen
Hi Marie, If you are using the deluxe version contact Legacy Support and they will give you your password, otherwise, as Ron pointed out, Legacy7 should get you started with the Free version. Bob From: mvmc...@aol.com [mailto:mvmc...@aol.com] Sent: Saturday, November 15, 2014 8:22 AM

Re: [LegacyUG] Password for 7.5

2014-11-15 Thread MVMcgrs
Guess I was close. Thank you I'll give it a try. Marie Marie Varrelman Melchiori, CG, CGL Melchiori Research Services, L.L.C. --- CG, Certified Genealogist and CGL, Certified Genealogical Lecturer are service marks of the Board

Re: [LegacyUG] Password for 7.5

2014-11-15 Thread MVMcgrs
The password legacy7 worked then I was able to put in my customer number and the Deluxe opened. Marie Marie Varrelman Melchiori, CG, CGL Melchiori Research Services, L.L.C. --- CG, Certified Genealogist and CGL, Certified

Re: [LegacyUG] Password for 7.5

2014-11-15 Thread Jerry
As I understand it, the password is just for the purpose of initializing/completing the free download. If you have purchased the deluxe version, you will get a customer ID from Legacy. I just upgraded from version 7 deluxe to version 8 deluxe last night and they emailed me with my new version 8

Re: [LegacyUG] Password for 7.5

2014-11-15 Thread MVMcgrs
My computer crashed and Dell put in a new hard drive and motherboard so I had to reload everything. I was able to download version 7.5 but I needed a password to do that. Then I needed my customer number to open the Deluxe version. I also purchased the Deluxe version of 8. I could not