RE: FW: UBS Broadband connection delays

2005-02-20 Thread Fisher, Robert (FXNZ CHC)
See below my reply to the reply from the commerce commission.. Thank you for your reply. Please explain how it could be acceptable that a disconnection and a reconnection cannot be organised concurrently? For example, do you think it realistic for a supplier to say that they will not order

RE: FW: UBS Broadband connection delays

2005-02-16 Thread Fisher, Robert (FXNZ CHC)
The latest I just had a call from my ISP - Orcon. Telecom have advised that I will be reconnected next Wednesday, the 23rd. Should I be happy? Regards, Robert Robert Fisher wrote: The delay for the disconnection took 10 days after our shift and now I am told that the delay to connect

RE: FW: UBS Broadband connection delays

2005-02-16 Thread Fisher, Robert (FXNZ CHC)
) [mailto:[EMAIL PROTECTED] Sent: Thursday, 17 February 2005 10:03 a.m. To: 'linux-users@it.canterbury.ac.nz' Subject:RE: FW: UBS Broadband connection delays The latest I just had a call from my ISP - Orcon. Telecom have advised that I will be reconnected next Wednesday, the 23rd

Re: FW: UBS Broadband connection delays

2005-02-16 Thread Carl Cerecke
Fisher, Robert (FXNZ CHC) wrote: The latest I just had a call from my ISP - Orcon. Telecom have advised that I will be reconnected next Wednesday, the 23rd. Should I be happy? Tell telecom that because they have taken too long to reconnect your ADSL that they now must forfeit their

RE: FW: UBS Broadband connection delays

2005-02-16 Thread Fisher, Robert (FXNZ CHC)
Even if it did work, I would still be out of action for a total of 19 days. Regards, Robert -Original Message- From: Carl Cerecke [mailto:[EMAIL PROTECTED] Sent: Thursday, 17 February 2005 10:29 a.m. To: linux-users@it.canterbury.ac.nz Subject:Re: FW: UBS Broadband

Re: FW: UBS Broadband connection delays

2005-02-16 Thread Jim Cheetham
Fisher, Robert (FXNZ CHC) wrote: Even if it did work, I would still be out of action for a total of 19 days. Bill them for the loss of productivity caused by the difference between their policy of reconnecting Xtra customers, and reconnecting you. Of course, they will pretend that their terms

Re: FW: UBS Broadband connection delays

2005-02-16 Thread Paul Swafford
not replied. Should I go to the media? Regards, Robert -Original Message- From: Fisher, Robert (FXNZ CHC) [mailto:[EMAIL PROTECTED] Sent: Thursday, 17 February 2005 10:03 a.m. To: 'linux-users@it.canterbury.ac.nz' Subject: RE: FW: UBS Broadband connection delays The latest I just had a call

Re: FW: UBS Broadband connection delays

2005-02-16 Thread Roger Searle
I'm getting angry just reading your email. I don't have any broadband options at my place (Yaldhurst / West Melton). My Telecom options are: wireless (starting at a mere $90 odd a month for something like dial-up speed) (I don't think so thank you!) a second phone line installed for $400 (no

Re: FW: UBS Broadband connection delays

2005-02-16 Thread Steve Holdoway
On Thu, February 17, 2005 10:52 am, Paul Swafford said: Robert .. in a word YES go to the media .. BIG companies hate bad publicity... Paul Fisher, Robert (FXNZ CHC) wrote: If I do not get some satisfaction regarding this issue I may need medication. It is making me so angry. Commerce

RE: FW: UBS Broadband connection delays

2005-02-16 Thread Fisher, Robert (FXNZ CHC)
: UBS Broadband connection delays

Re: FW: UBS Broadband connection delays

2005-02-16 Thread sirlancelot
I have an external 56k modem if you want to borrow that Rob. Lance B - Original Message - From: Fisher, Robert (FXNZ CHC) [EMAIL PROTECTED] To: linux-users@it.canterbury.ac.nz Sent: Thursday, February 17, 2005 11:12 AM Subject: RE: FW: UBS Broadband connection delays Does anyone have

RE: FW: UBS Broadband connection delays

2005-02-16 Thread Steve Holdoway
: Thursday, 17 February 2005 10:53 a.m. To: linux-users@it.canterbury.ac.nz Subject: Re: FW: UBS Broadband connection delays -- Artificial Intelligence is no match for natural stupidity.

RE: FW: UBS Broadband connection delays

2005-02-16 Thread Fisher, Robert (FXNZ CHC)
February 2005 11:31 a.m. To: linux-users@it.canterbury.ac.nz Subject:RE: FW: UBS Broadband connection delays External any use??? On Thu, February 17, 2005 11:12 am, Fisher, Robert (FXNZ CHC) said: Does anyone have an ISA dial-up modem which we could borrow for our IP cop box

Re: FW: UBS Broadband connection delays

2005-02-16 Thread Christopher Sawtell
On Thu, 17 Feb 2005 11:12, Fisher, Robert (FXNZ CHC) wrote: Does anyone have an ISA dial-up modem which we could borrow for our IP cop box for a week? YES. -- C.S.

RE: FW: UBS Broadband connection delays

2005-02-16 Thread rob
: UBS Broadband connection delays

RE: FW: UBS Broadband connection delays

2005-02-16 Thread Steve Holdoway
Subject: RE: FW: UBS Broadband connection delays External any use??? On Thu, February 17, 2005 11:12 am, Fisher, Robert (FXNZ CHC) said: Does anyone have an ISA dial-up modem which we could borrow for our IP cop box for a week? Regards, Robert -Original Message- From

RE: FW: UBS Broadband connection delays

2005-02-16 Thread Fisher, Robert (FXNZ CHC)
-Original Message- From: Steve Holdoway [mailto:[EMAIL PROTECTED] Sent: Thursday, 17 February 2005 12:10 p.m. To: linux-users@it.canterbury.ac.nz Subject:RE: FW: UBS Broadband connection delays I work on Salisbury Street, opposite the (ahem) cheesemongers. However, said modem

Re: FW: UBS Broadband connection delays

2005-02-16 Thread Christopher Sawtell
On Thu, 17 Feb 2005 16:19, Fisher, Robert (FXNZ CHC) wrote: My son is now trying to get it working at home. (Seems to dial up, authenticate and stay connected but he cannot ping outside.) I have suggested that he removes the red NIC and tries again. He'll have to remove the old default route

Re: FW: UBS Broadband connection delays

2005-02-16 Thread dave
] Sent: Thursday, 17 February 2005 10:53 a.m. To: linux-users@it.canterbury.ac.nz Subject: Re: FW: UBS Broadband connection delays -- Dave Lilley

Re: FW: UBS Broadband connection delays

2005-02-14 Thread Eliot Blennerhassett
Rob, I am a Telecom customer for both phone and jetstream. I am moving house to about 3km from here and can keep my number (not sure if that means its on the same exchange) I just called them to enquire about the delays and they say the changeover will all happen on the same day. So, the

RE: FW: UBS Broadband connection delays

2005-02-14 Thread Fisher, Robert (FXNZ CHC)
. To: linux-users@it.canterbury.ac.nz Subject:Re: FW: UBS Broadband connection delays Rob, I am a Telecom customer for both phone and jetstream. I am moving house to about 3km from here and can keep my number (not sure if that means its on the same exchange) I just called them to enquire

Re: FW: UBS Broadband connection delays

2005-02-14 Thread sirlancelot
@it.canterbury.ac.nz Sent: Tuesday, February 15, 2005 3:00 PM Subject: RE: FW: UBS Broadband connection delays A Telecom rep admitted to me this morning that the delay would not happen if I was with Xtra. They tell me that the wholesale UBS service has such an uptake that there are delays. He could

RE: FW: UBS Broadband connection delays

2005-02-14 Thread Nick Rout
On Tue, 2005-02-15 at 15:00 +1300, Fisher, Robert (FXNZ CHC) wrote: A Telecom rep admitted to me this morning that the delay would not happen if I was with Xtra. They tell me that the wholesale UBS service has such an uptake that there are delays. He could not explain satisfactorily why the