Hi,
With both you do basically the same: register a ticket, but with email
ticket, as its name suggests, you can send an email to several recipients at
the same time.
Leonardo Certuche
On Tue, Feb 9, 2010 at 1:43 AM, manish ramteke
manish.s.ramt...@gmail.comwrote:
Hi,
In which cases one
mmmh, I've always found hard to explain that to my too... this because in
phone you have a free from, so it could be a
customer/internal/extemporaneal request too, in the other case you just
have a queue selection as from.
Told that I was waiting for a suggestion too... :D
MV
On Wed, Feb 10,
Hi,
On 10.02.2010, at 15:20, Marco Vannini wrote:
mmmh, I've always found hard to explain that to my too... this because in
phone you have a free from, so it could be a
customer/internal/extemporaneal request too, in the other case you just have
a queue selection as from.
Phone-Ticket
right! you convinced me. I'll rename that link to incoming and outgoing
issue, it's better for my users ...
Thank you.
MV
On Wed, Feb 10, 2010 at 7:26 PM, Nils Leideck - ITSM
nils.leid...@leidex.net wrote:
Hi,
On 10.02.2010, at 15:20, Marco Vannini wrote:
mmmh, I've always found hard to
OMG... I've see that the caption is just clear enough (inboud and
outbound)...
On Wed, Feb 10, 2010 at 7:50 PM, Marco Vannini marco.vann...@gmail.comwrote:
right! you convinced me. I'll rename that link to incoming and outgoing
issue, it's better for my users ...
Thank you.
MV
On Wed,
Hi,
Any inputs on this please.
On Tue, Feb 9, 2010 at 12:13 PM, manish ramteke
manish.s.ramt...@gmail.comwrote:
Hi,
In which cases one would need to chose between phone ticket and email
ticket.What's the major difference between these two.
Regards,
Manish Ramteke
Regards,
Manish
