Hello Sniffer folks,
This is just a friendly reminder that prices will be going up
January 1.
You can add a year to your SNF subscription at the current price if
you renew before January 1.
Details are here:
https://www.armresearch.com/message-sniffer/forms/form-renewal.asp
Thanks,
Customers who purchased Sniffer via Declude can look on their Host Records
and the dates should be there.
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Steve Jones
Sent: Tuesday, December 27, 2005 1:31 PM
To: sniffer@SortMonster.com
Subject: Re:
I said the same thing, and the response was, basically,
We haven't raised the price in a long time, we need
the money, like it or lump it.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz
Sent: Tuesday, December 27, 2005 1:57 PM
To:
Hi Folks,
Actually, here is some more detail as to the reasons for the price
increase. In addition, please bear in mind that that prices haven't
been raised in approximately 2 years and even with this increase we are
priced very competitively.
The new feature/benefits and more to come are as
We've already renewed this morning.
From our point of view even at the $170 per year more would still be far
less costly than the cost of finding, evaluating and implementing another
solution. Not to mention the potential loss of business if our customers
were not happy with the replacements
We've been using Sniffer for almost 5 years now and the price hasn't
increased in that time. It's overdue, really.
Fox, Thomas wrote on Tuesday, December 27, 2005 2:03 PM:
I said the same thing, and the response was, basically, We haven't
raised the price in a long time, we need the money,
We've always paid under the 'monthly' plan.
How will this be affected?
Should we switch to the yearly plan?
Rick Robeson
getlocalnews.com
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Michael Murdoch
Sent:
Hi Rick,
Yes, you can convert your monthly license payment to a yearly
subscription and at the current yearly rate of $ 325.00 by going to:
https://www.armresearch.com/message-sniffer/forms/form-renewal.asp
This is the recommendation that we are making to all monthly customers
so that you can
I'm curious.
If it get's shot down by your management what will you replace it with
that's equivalent?
Rick Robeson
getlocalnews.com
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Dave Koontz
Sent: Tuesday,
No complaints from here. We have only been using sniffer a couple of months
and it has already cut my tech workload about 8-10 hours per day in dealing
with spam.
DustyC
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Dave Koontz
Sent: Tuesday, December
Yeah, what he said!
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz
Sent: Tuesday, December 27, 2005 2:42 PM
To: sniffer@SortMonster.com
Cc: 'Pete McNeil'
Subject: RE: [sniffer] Last chance to renew at the old price!
Thanks for the
Hi Dave,
Your license is set to expire on 01/26/2006, so if receive the renewal
before the end of the year. Your cost will be the same as your last
renewal. Again, we are grandfathering and giving consideration to our
existing clients. If you wait until after the 1st, your educational
cost
One thing to note it would have been nice to know this sooner. Many of us
that have budgets did them months ago for 2006.. It would have been nice to
know ahead of time so I don't have to explain why we budgeted $325.00
instead of $500.00. When you have multiple copies like we do (3) - your
See, like I said: We haven't raised prices in a long time,
we need the money, like it or lump it.
We like the product, and will probably keep using it, but
I'll be sure to extract my 34% price increase through
inane tech support requests, phone calls, e-mails, etc.
If there really hasn't been a
1) The monthly rate is going to $ 45.00.
2) It would be a one year extension to your current subscription and
then your next renewal would be at the new price. For example, if your
license expires 02/08/2006, your next renewal would be on 02/08/2007.
This is offer is completely optional and
Hi Michael,
How about false positive processing? That's our biggest headache, but it
would be drastically reduced by faster processing than the 3-5 days we
currently see.
Darin.
- Original Message -
From: Michael Murdoch [EMAIL PROTECTED]
To: sniffer@SortMonster.com
Cc: Pete McNeil
Wow... last minute notice. It's difficult to budgets for these things with
so little notice. Please consider a couple month's notice the next time.
Darin.
- Original Message -
From: Pete McNeil [EMAIL PROTECTED]
To: sniffer@sortmonster.com
Sent: Tuesday, December 27, 2005 12:42 PM
Hi Darin,
I know we are working on that as well. I'll defer to Pete to fill out
those details. He'll be back online shortly and will respond.
Thanks,
MM
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Darin Cox
Sent: Tuesday, December 27, 2005 3:01
Is it possible to pay low price extend your subscription more than one year
at the current price or would you only be able to get 1 more year at the low
price and have to pay later years at the full rate?
Jim Matuska Jr.
Computer Tech2, CCNA
Nez Perce Tribe
Information Systems
[EMAIL PROTECTED]
Might I suggest a visit to: http://www.lexus.com/cpo/
and a graduated price increase over the next two years?
A one or two year old Lexus is just as nice as a brand
new one, and would be a lot easier on our already
strained IT budgets.
Thanks,
--tlf
-Original Message-
From: [EMAIL
[ROTFL]
- Original Message -
From: Fox, Thomas [EMAIL PROTECTED]
To: sniffer@SortMonster.com
Sent: Tuesday, December 27, 2005 4:14 PM
Subject: RE: [sniffer] Last chance to renew at the old price!
Might I suggest a visit to: http://www.lexus.com/cpo/
and a graduated price increase
The short notice is a little disappointing.
However it is the justifications that are indicating that the provider
of this solution is may no longer a viable business that really
concerns me.
Sounds like we need to start looking for Plan "B" today.
J.D.
Michael Murdoch wrote:
Hi Dave,
Thanks - Actually, I drive a Cadillac and it's just fine. Good luck!
:-)
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Fox, Thomas
Sent: Tuesday, December 27, 2005 3:15 PM
To: sniffer@SortMonster.com
Subject: RE: [sniffer] Last chance to renew at the
Ah-ha! I think I see now. They need the money to buy new calculators for
their staff! (see below). That said, even if they are right and it's a 34%
price increase, it is still unheard of from any company I've ever dealt
with.
Michael Murdoch's Calculator:
$325 x 1.34 (34% increase) = $435
My
Yeah, I figured it at about a 50% increase,
but I'm not that good at math and figured
they were right Goes to show what I know.
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dave Koontz
Sent: Tuesday, December 27, 2005 4:55 PM
To:
Dave,
Ouch - bitter -
But in all fairness for the sake of math how can you round up from 1.5231
to 53%. Should you have rounded down to 52%.
Darrell
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Dave Koontz
Sent: Tuesday, December 27, 2005 4:55 PM
Yep, you're right. My mistake on the math, but the product/service is
worth every dollar of it. If you don't feel that's the case, then you
are free to decide if you think otherwise. Thanks and take care!
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf
I'm sorry that it wasn't more visible. We have been talking about this
for several months and have made a few announcements. It has also been
on the web site for several months.
My announcement today was just to make sure that anyone who had not
heard didn't get blind-sided. Sorry it didn't turn
Great. I've tracked ours and it is almost always 3 days, and sometimes up
to 5 days when it goes over a weekend. This usually results in multiple
reports for false positives for a given rule.
Appreciate anything you can do to speed that up.
Darin.
- Original Message -
From: Pete
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch
If you don't feel that's the case, then you
are free to decide if you think otherwise. Thanks and take care!
EASY FOX TRANSLATION:
Like it, or lump it.
---
[This E-mail scanned
I can assure you that is not the case - quite the opposite in fact. I
would never suggest that you don't keep a plan B handy - everyone,
IMO, should always have a plan B, C and D handy - In fact, that MO is
one of the reasons we're still at it ;-)
None the less, what's really going on here is
Thanks Dean - And thanks to all of you who have been
very supportive and understanding of what we are doing here!
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dean Lawrence
Sent: Tuesday, December 27, 2005
4:18 PM
To: sniffer@sortmonster.com
Subject: Re: Re[2]:
On Tuesday, December 27, 2005, 5:14:13 PM, Thomas wrote:
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Michael Murdoch
If you don't feel that's the case, then you
are free to decide if you think otherwise. Thanks and take care!
FT EASY FOX
The thought does occur to me of how other companies have dealt with similar
issues.
That issue being how to address a market requiring internal expansion (i.e.
expanded reinvestment) while not alienating an existing satisifed customer
base. Many companies simply split their product line into
Agree wholeheartedly!
Bill
From: Dean Lawrence [mailto:[EMAIL PROTECTED]
Sent: Tuesday, December 27, 2005 2:18 PMTo:
sniffer@SortMonster.comSubject: Re: Re[2]: [sniffer] Last chance to
renew at the old price!
You know, I just don't get where all of the doom and gloom comes from. Yes,
it
Thomas, if your company cannot afford the rather small monetary increase,
and you are running that close to the edge, then maybe you should not be in
business. I for one am glad to hear the SNF is adding resources and has
mapped out a list of future feature enhancements. Please quit your
The only problem with that, and one which I do not know how large of a
problem it is, is if you have always provided a single product, and suddenly
divide it into 2 levels, you end up with twice the amount of critics: Those
that pay less but expect more, those that pay more and then expect even
Pete, I am both a Sniffer reseller and user, and I was blind sided by this
announcement.
John T
eServices For You
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On
Behalf Of Pete McNeil
Sent: Tuesday, December 27, 2005 2:11 PM
To: Darin Cox
Subject: Re[2]:
On Tuesday, December 27, 2005, 1:31:04 PM, Steve wrote:
SJ How can I tell when my subscription expires?
You should have a note from your original purchase or your latest
renewal. Also, you can ask ;-) I'll send you your current expiration
directly.
I hope to put up a self-serve tool for
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