Thank you for reporting this bug to Ubuntu. Ubuntu 12.04 LTS reached End of
Life in April.
See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases
Please upgrade to Ubuntu 16.04 LTS and re-test. If the bug is still
reproducible, increase the verbosity of the
More reports from https://bugs.launchpad.net/linuxmint/+bug/1077022:
https://launchpadlibrarian.net/122464107/bug.txt This bug hadsn't been
fixed yet, many users still have this bug.
** Summary changed:
- Gnome-shell randomly crashes
+ Gnome-shell/Cinnamon randomly crashes
** Description
** Summary changed:
- Cinnamon randomly crashes
+ gnome-shell randomly crashes
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Title:
gnome-shell randomly crashes
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** Description changed:
- WE NO LONGER SUPPORT CINNAMON, IF YOU USE CINNAMON GO TO:
https://bugs.launchpad.net/linuxmint/+bug/1077022
+ THIS BUG REPORT IS ABOUT GNOME-SHELL ONLY, IF YOU USE CINNAMON GO TO:
I got this just before the crash:
(gnome-tweak-tool:26405): Gtk-CRITICAL **:
gtk_widget_get_preferred_height_for_width: assertion `width = 0' failed
(gnome-shell:13374): GLib-GIO-WARNING **: Dropping signal
ActiveSessionChanged of type (s) since the type from the expected
interface is (o)
For me, the Bug is closed in Fedora 17 x64
3.5.4-2.fc17.x86_64
module loaded - fglrx 9.0.2 [Aug 15 2012]
Mobility Radeon HD 5650
This is how I did it:
http://forums.fedoraforum.org/showpost.php?p=1607191postcount=4757
kthxbye :-)
** Description changed:
I wonder why i didn't request this, but i want people to try and install
nvidia drivers first. If you can't stand non-open source software, just
install it and dispose it, for the sake of open source software
(cinnamon/gnome-shell!). Thank you.
** Description changed:
Infx in #linuxmint-help reported success of fixing by removing nvidia-
current and reverting to the default open source driver.
** Description changed:
NOTICE:
If your problem no longer occurs, please report your
Okay, sidx64 reported success with Bumblebee.
** Description changed:
NOTICE:
If your problem no longer occurs, please report your graphics card/integrated
graphics. Thanks.
Linux Mint 13 should not have
I have intel chipset, so just open source drivers, and still have random
crashes of gnome-shell. I am trying to run the shell in a virtual
console terminal (gnome-shell --replace -d 0.0 ) to see if I can catch
some error, with no luck till now.
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Sorry, meant gnome-shell --replace -d :0.0 (the semicolon drove me
crazy, it was so many year wi though using DISPLAY...)
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Title:
Gnome-shell
Almost forgot to post... so:
I'm using linux mint 13 with cinnamon, and I get a similar error like
you guys, mostly it's just a trap int 3, but a bit rarely it's a
segfault.
Cinnamon likes flickering without any trace in the dmesg or elsewhere, this
mostly happens when I open new windows (e.g.
P.s.: I've tried the temporary solution #1 some days ago, it didn't
work.
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Title:
Gnome-shell randomly crashes
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@Alexander Ast, attached is a file xsession-errors3 that resulted from a
condition 1 problem as mentioned above. (wallpaper, no title bar, no
cursor). ctrl-alt-bckspc corrected this problem.
** Attachment added: gnome-shell boot problem, with wallpaper, no title bar,
no cursor
@Alexander Ast, attached is the xsession-errors that resulted from a
condition 2 problem (background, with title bar, red network icon, and
no cursor,). ctrl-alt-bckspc corrected problem.
Line # 3 in xsession-errors:
gnome-session[2393]: WARNING: Failed to start app: Unable to start application:
@CraigH, what's in .xsession-errors?
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Title:
Gnome-shell randomly crashes
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Follow-up to message above.
ctrl-alt-bckspc: restarts gnome shell every time
alt-f2, r: NO, dialog box never pops up
ctrl-alt-f1, kill xorg: NO, xorg is not running, nothing to kill
ctrl-alt-F1, DISPLAY=:0.0 gnome-shell: NO
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I have a similar/related problem that began occuring after upgrading to
ubuntu 12.04, but mine occurs during boot. Approximately 1 out of 5
times, the boot fails with a segfault in libfreetype.so.6.8.0 when
gnome-shell starts up. It exibits 2 different symptoms. To recover from
either, I
** Description changed:
NOTICE:
If your problem no longer occurs, please report your graphics card/integrated
graphics. Thanks.
NOTICE 2:
Linux Mint 13 should not have this problem. Anyone can confirm?
I got rid of the bug. I enabled proposed updates repo and upgraded
ubuntu. Now it's ok. If anyone needs the list of upgraded packages
please ask.
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I have the same problem.
After install fglrx, but when i remove i still with the problem.
I can select gnome to login, but when start is the gnome-session-fallback and
without effects.
Trying the SOLUTION with ppa and dist-upgrade.
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WORKING!!!
Removed folder /etc/ati/
Removed everything with fglrx: sudo apt-get remove --purge fglrx*
And add one line in grub /boot/grub/grub.cfg: gnome.fallback=0
Rebooted and working.
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@Alexander Ast
I switched to Mint 13 today. It's odd having a computer that doesn't
crash every other hour, guess I was starting to see this bug as a
feature...but so far, so good!
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@Mao, have you tried using Fedora 17? It's using Shell 3.4.2 (gnome-
shell --version reports 3.4.1), with latest stable kernel and Mesa
(after update, however). If the bug was fixed, then it will be there.
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@Alexander Ast
You're absolutely right, I just experienced this bug under Cinnamon as
well. I'm still under Mint 12 because, for some strange reason, I can't
install Mint 13 from a Live CD (it just hangs after the 'Linux Mint 13'
loading screen)
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Well, looks like there was an update for my Intel graphics card, and so
far, so good. Let's hope it sticks.
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Title:
Gnome-shell randomly crashes
I ended up switching to Cinnamon. GNOME still randomly crashes as I'm
working on Chrome, losing data and hours of work...I couldn't take it
anymore.
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@Mao, what distro and gnome version do you have (i don't think you still use
Mint 12)?
The PPA version worked for Ubuntu 12.04 (default had this bug), and Fedora's
default works for me.
Cinnamon is just a Gnome fork with some extensions and a new theme, so
you may see this bug. If you did not,
To me, the crashes normally occurs when switching to an Empathy chat
window
Ubuntu 12.04 32-bit GNOME 3.4.1
Empathy 3.4.2,1-0ubuntu1
Gnome-shell 3.4.1-0ubuntu2
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Okay, this is really getting annoying.
I switched to Fedora 17 recently, (from Linux MInt) and after a while,
the bug appeared. I applied the model window fix again, but no change.
How the Hell can one release such a non-finished product with a bug that
affects over 100 people over half year
Additional Information Fedora17:
On Fedora, it seems that the Bug occurs more often when using dual-
monitor set-up, making it change to mirror displays after the (self
initiated) restart of gnome shell. This both happens with the open
source drivers as well as with prop. catalyst drivers (ATI
The gnome project has been added to the list of what is affected by this
bug. It is my hope that the gnome developers will be able to fix this.
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I'm sorry to say this: A freeze occured again, after a year of peace.
** Description changed:
NOTICE:
If your problem no longer occurs, please report your graphics card/integrated
graphics. Thanks.
NOTICE 2:
the exact error from dmesg is:
[ 1271.919412] show_signal_msg: 108 callbacks suppressed
[ 1271.919419] gnome-shell[14022]: segfault at 43c ip 7f4c577da717 sp
7fffd724fd18 error 4 in libc-2.15.so[7f4c5768d000+1b3000]
This happens several times a day.
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Vladimir Y:
mate-wm is the mate window manager, you are simply replacing the window manager
which crashed with mate.
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Title:
Gnome-shell
I applied modal dialogs fix some time ago and thought that problem is
fixed, but today I got freeze again:
Jun 3 10:30:37 justvovus-pc acpid: client 1338[0:0] has disconnected
Jun 3 10:30:37 justvovus-pc acpid: client connected from 1338[0:0]
Jun 3 10:30:37 justvovus-pc acpid: 1 client rule
After update on linux mint 13 problem never occurs
Ing. Jan Hladík
+420603324153
jan.hla...@iquentin.cz
Odesláno z Android
- Reply message -
From: Wei En 889...@bugs.launchpad.net
To: jan.hla...@iquentin.cz
Subject: [Bug 889706] Re: Gnome-shell randomly crashes
Date: Fri, Jun 1, 2012
But not everyone want to update to Mint 13. I waited it until clarified
that there is no Gnome3+MGSE. I can't work in fresh Gnome3 or Cinnamon
or Matte. As for me, I'll upgrade to Mint 13 only when someone will port
MGSE there.
I totally agree with @maxim that developers should to backport fixes
Cinnamon is actually simply Gnome 3 + MGSE combined as a port.
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Title:
Gnome-shell randomly crashes
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* please
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@wei2912 can you give some tips how to set up gnome-shell activities in
Cinnamon like Mint 12 has?
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Title:
Gnome-shell randomly crashes
To
The menu replaces that i think...
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Gnome-shell randomly crashes
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That's a problem ((
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@Alexander Ast, thanks, but I prefer keeping my system clean not using
any ppa. I guess the maintainers should backport fixed packages to the
ubuntu repo.
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We do require such help in testing though.
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@maxim, Ubuntu 12.04 got a bit older version in their repository, look if
solution №2 works for you.
@maxim, в репозиториях Ubuntu 12.04 не самая свежая версия. Посмотри, работает
ли решение №2.
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[7838.613055] gnome-shell[7120]: segfault at 0 ip b709a888 sp bfe157ac error 4
in libc-2.15.so[b6f6+19f000]
[7860.407586] gnome-shell[7389]: segfault at 25 ip b6aca913 sp bffc9f70 error 4
in libgnome-menu-3.so.0.0.1[b6ac6000+17000]
[8423.200118] gnome-shell[8496]: segfault at 8 ip b71a51ac
ubuntu 12.04, gnome-shell, intel i915. The bug still here. Modal dialogs are
disabled. dmesg says
error 4 in libc-2.15.so.
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Title:
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Linux Mint 13 should not have this problem. Anyone can confirm?
** Description changed:
NOTICE:
If your problem no longer occurs, please report your graphics card/integrated
graphics. Thanks.
+
+ NOTICE 2:
+
** Package changed: ubuntu = gnome-shell (Ubuntu)
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Oh damn I just notitced that the ppa version is 3.2.2.1 as well. :( (Not
Gnome-shell 3.4.)
So if the modal + 3.2.2.1 didn't fix it it's either an other problem or it just
doesn't work for you.
I can't recommend 3.4 as I don't know if it's really stable. Maybe
waiting for the next Linux Mint
I am using LInux Mint 12 x64, Gnome Shell version 3.2.2.1.
Laptop: Lenovo T61, Graphics: Intel 965GM.
I have been experiencing this problem since installing Linux Mint nearly
2 months ago. I have tried solutions 1 and 3, but crashes still occur.
That is, various applications in the gnome
When I look in my syslog and syslog.1, I don't see any mention of gnome-
shell crashing. Considering that the modal window fix didn't help me,
maybe I'm experiencing an unrelated issue? Not sure.
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Hi Deepak.
did you make sure you used the Gnome solution at point 3 and not the Cinnamon
version? Because Alt+F2 is for Cinnamon, for Gnome it's just F2 then enter r
and hit Return.
If a crash happens the shell should restart itself. Sometimes it doesn't (what
seems like what you described).
Thanks for the feedback Hugo.
I am using Gnome Shell, but F2 on its own doesn't bring up the run
dialog. I typically use Alt-F2 and the press r to restart gnome shell.
However, this doesn't work when I experience the symptoms described in
this bug report. I have to do Ctrl-Alt-Backspace and
If you dont have any log entries reporting the shell crashes I suspect
this is a different issue. The symptoms sounds different also; mine were
never freezes - only ever instant crashes.
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@fig do you have the latest gnome-shell via ppa? Maybe only if you use
the newest gnome-shell and the modal setting it fixes the bug. :)
@Deepak
Did you check if the modal setting got updated? Just open gedit, type something
and close it. The dialog that pops up has to be moveable without moving
Yes I am fixed now - as I said above ;-)
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@Hugo, yes the modal setting looks to have been updated. I used gconf-
editor to uncheck that setting, and confirmed this as you suggested.
I am still using gnome-shell 3.2, though. You think update to 3.4 might
+ the modal thing might help?
@fig, when you say it crashes, what does it look like
@Deepak when it crashes, the screen flickers, the windows disappear and
you either see a black screen or the background (I cant remember), then
as the shell respawns after a second or two the windows reappear and the
window borders appear quickly around them.
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*UPDATE* - It now appears that TEMPORARILY SOLUTION #3 by Goulou *has*
in fact worked for me :-)
Amazing that such a devastating bug could be something so innocuous (and
actually a GUI improvement for the worse in the first place, IMO)
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** Description changed:
NOTICE:
If your problem no longer occurs, please report your graphics card/integrated
graphics. Thanks.
@Wei En, it's an Pentium Dual-Core P6100 processor, Arrandale
architecture. So yes, it's before Sandy Bridge.
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Title:
Gnome-shell randomly
I can relatively safetly say that applying
TEMPORARILY SOLUTION #3 by Goulou
fixes the crashes for me in Linux Mint Lisa 12 x64. On the other hand,
thise fix seems to make the system refuse to shut down sometimes and it
remains in cryostasis.
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@fig: Thx I fixed it. The command line didn't work for me either so I
took gconf-editor and went to the tree the line says and changed it with
a click. Maybe the line didn't work for you too? :)
** Description changed:
Just a little update, I had no crashes since appling the modal change.
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The copy of the modal change text at the very top of this page is
missing the final 'bool' parameter!
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Gnome-shell randomly crashes
To
That modal window fix didnt work for me though, by the way.
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modal change helped me as well, no crash anymore since then (of course
had to restart gnome-shell as suggested)
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@Alexander Ast Thanks a lot. Your processor is before Intel Sandy
Bridge? (just to recheck, meanwhile I'll add your graphic card into the
list)
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This problem should be due to a number of factors, since the error logs
are rather different. It should take quite some time for it to be fixed.
** Description changed:
NOTICE:
If your problem no longer occurs,
Updated the description, please check the description. Thanks.
@Nanovarium @Hugo Zyzz Interesting idea... will try it when i am free.
** Description changed:
NOTICE:
- Everyone who is listed on the Graphics Card
@Wei2912, it's just Intel HD Graphics. Not 2000 or 3000.
I would call it HD Graphics 1000, because it's weaker than 2000.
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Title:
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Seems that solution №2 worked. There were a never version of Gnome shell
released.
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I had lots of such crashes in Gnome-shell (3.0 or 3.2, did not test with 3.4).
See comment #236
I suspected a mis-behaviour in how modal windows operate.
Indeed, switching the way they are attached to the parent window completely
solved the problem.
More details here :
Thx Goulou, i'll also try that with Gnome Shell 3.2 (3.4 seems to be a
bit weird sometimes, though)
I'll update description.
** Description changed:
NOTICE:
Everyone who is listed on the Graphics Card List,
That did not help. I don't know if I made a mistake but the even while testing
the command the shell crashed. ;)
I copy/paste the line, restarted the shell, opened gedit like in the screenshot
to test it and the dialog was not movable on its own.
I even tried the command with sudo but the window
Ok found it for Cinnamon now.
Should be gconftool-2 --set /desktop/cinnamon/windows/attach_modal_dialogs
false --type bool
I'll edit it on top (tried it with gconf-editor so the line could be wrong pls
confirm).
** Description changed:
Ubuntu 12.04, Gnome Shell 3.4.1, Intel GMA 5700 MHD (HD Graphics),
Pentium Dual-Core P6100
Happens when some notification appears, like disconnected from the Internet,
new track in music player, or message in Skype.
Tried without extensions, and with default settings. Still happens.
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Fix seems to be not yet released. In cinnamon, for me, crashes no longer
occur (Intel HD Graphics 2000 as written in the description).
@Alexander Your observations are correct. However, the problem seems to
not be directly related to notifications.
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Could it be that gnome-shell schedules the restarting of itself during
some event related to notifications but fails to restart, resulting in
the error log shown above and the hanging of the computer?
@Alexander Intel HD Graphics 2000 or 3000?
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anyone could please confirm that 12.04 finally solves this? it is pretty
annoying bug :-(
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Gnome-shell randomly crashes
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I switched to Firefox for about a week and noticed I never experienced
this bug under it as I did with Chrome. However, Firefox isn't my
preferred browser so I switched back to Chrome after installing Flash
Aid (https://addons.mozilla.org/en-US/firefox/addon/flash-aid/) in
Firefox and letting it
No it wasn't. Above is a possible solution that the bug got fixed with
gnome 3.4 but that had nothing to do with the patch and is not working
for everyone.
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** Description changed:
NOTICE:
Everyone who is listed on the Graphics Card List, please state if the problem
still occurs on your computer or not (around 2 months where no crashes occur).
Now I'm confused. Was the fix released or not? According to some posts
above it was...
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Gnome-shell randomly crashes
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Nanovarium's fix didn't work for me, used ppa purge to roll back.
Still having the same issues, worse when interacting with text boxes and
copy+paste in Chrome. Very annoying bug, a fix would be appreciated.
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I can't understand, if fix released why it's absent in updates almost
one month? Or developers just marked it fixed to postpone the problem? I
think normal practice is to add some comments about fix release
estimates when you mark issue as released.
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* when you mark issue as fixed.
Sorry
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Fix does not seem to be released, I'll edit the status of this. Thanks
for your information. Hope the fix is released soon.
** Changed in: linuxmint
Status: Fix Released = Confirmed
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Nanovarium fix doen't work for me.
I'm using linux mint 12 , install latest ati catalyst 12.3 , my vga is HD 6790.
Gnome Shell keeps restarting.
I have the same problem on my laptop which has a Ati Mobility 3000 series.
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** Description changed:
NOTICE:
Everyone who is listed on the Graphics Card List, please state if the problem
still occurs on your computer or not (around 2 months where no crashes occur).
UPDATE:
I booted into recovery mode, ran sudo apt-get remove fglrx.
Booted into mint12, installed the full catalyst drivers (12.3) direct
from ATI website.
This fixed the Italic tooltips for me and seems to have reduced the
Shell crashes but they are still present. Will shortly test a 3d game
I added this to the description:
TEMPORAL SOLUTION - USE AT YOUR OWN RISK! If you Do, REPORT if this solves the
problem for you.
Updating to
I want to know why this is marked as fixed for Mint 12. Obviously it
is not or no fix has been released yet. Does this Issue relate to gnome-
shell? If so, is it fixed in gnome-shell 3.4?
I'm sticking to the classic mode now, this seems to work. (metacity or
compiz)
Radeon 5650, Catalyst latest
I'm having the same problem with an ATI Radeon HD 4570, latest catalyst
proprietary drivers and fully updated Linux Mint 12 - 3.0.0-12-generic.
It is quite surprising that people are able to use open source drivers without
suffering from extremely high temperatures!
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Same as Sovesky although I have a Radeon HD 6870
Although im evaluating Mint for the first time and i never had this
issue in Ubuntu 11.10
fglrx-updates 2.8.911
Mint 12 fresh install
also getting the very annoying italic tooltips
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Affects my system, Mint 12 up to date.
Having this issue with gnome-shell and cinnamon (1.4.0) pretty often,
seemingly random.
[ 1213.243772] cinnamon[3031]: segfault at 41f573070 ip 7fe4961340a8
sp 7fff048dc790 error 4 in
libglib-2.0.so.0.3000.0[7fe4960d4000+f4000]
ATI Radeon HD 6970
It's true that it's much more common with the ATI driver, but it happen
(still --- it happened to me yesterday) with Intl driver, too. I have an
N10 chipset (Asus eeePC 1005PE).
Ubuntu 11.10 up-to-date.
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This affects me too.
Using gnome shell 3.2.2.1
Radeon 5650, Catalyst latest proprietary drivers.
3.0.0-12-generic x64
It's marked es Fixed, waiting for the update. Any chance to manually
apply the fix?
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