i have been telecommuting seriously for 20+ years and follow
eric allman's advice (offered 20 years ago, it might be different now).
for headsets, the best in teh world don't cost a lot, so just get them.
so i use plantronics st141 headsets (nowadays i use the wireless ones)
with a noise cancelling microphone and they work well.
(i can play music at a moderate volume and callers cannot hear it.)
don't know how they would do in a data center.
On May 7, 2010, at 9:11 AM, Brian Mathis wrote:
I have a set of headphones with a mic like this:
http://www.bestbuy.com/site/Sony+-+Ear+Bud+Headphones+-+Blue/
8964873.p?id=1217029959796&skuId=8964873
that work well enough. The biggest problem I've had is hearing the
other person if you're the one in the data center. Usually the person
on the other end is in a more quiet area, so they might get background
noise from you but not so much they can't make out what you're saying.
I would guess that the next level up would be something from
Plantronics, maybe headsets made for call centers where you have a lot
of people and need the same kind of directionality on the mic. But
given your price point of $100, there's no way you'll get something
this specialized any cheaper.
------------------
Andrew Hume (best -> Telework) +1 732-886-1886
and...@research.att.com (Work) +1 973-360-8651
AT&T Labs - Research; member of USENIX and LOPSA
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