You didn't address the problem of saving her data.
----- Original Message ----- From: N. Thomas To: [email protected] Sent: Saturday, April 23, 2005 10:38 AM Subject: [A-1-Computer_Tech] Re: I am in a real mess A device attached to the IDE controller has failed. It maybe either the hard drive, CD-ROM/DVD-ROM/CD-RW drives or a ZIP drive. Disconnect all IDE devices from the IDE ribbon cables, except the hard drive (with the PC off) and attempt to boot the system. Consult your Dell system manual on instruction on how to open and service your PC. If the system will not boot the hard drive may have failed. Contact a local PC service provider, or Dell tech support, for a replacement drive. N. Thomas www.service1computers.com --- In [email protected], "Ann E. Woods" <[EMAIL PROTECTED]> wrote: > > I hope someone can help me with this problem. > > > > > I have a Dell windows ME based desktop system, model 4300. I had downloadedd AVG > anti-virus and > it had been scanning my system at 5 am every morning. when I came down to the > office last Monday, I noticed the AVG screen still up. Evidently what happened > was that AVG found a virus as it has Bios revision A02 under the Dell logo, > (which I hadn't noticed previously) then a black screen lingered for a few > minuted. I then got this message: > "NO BOOT DEVICE AVAILABLE, STRIKE F1 TO RETRY BOOT, F2 FOR SETUP > UTILITY" > Nothing happens when i try F1, but F2 brings up the setup utility which reads: > > SYSTEM TIME....................................13:05:51 > SYSTEM DATE....................................SAT. APR 23, 2005 > DISKETTE DRIVE A..............................3.5 INCH, 1.44 MB > PRIMARY DRIVE 0...............................UNKNOWN DEVICE > PRIMARY DRIVE 1...............................UNKNOWN DEVICE > SECONDARY DRIVE 0..........................UNKNOWN DEVICE > SECONDARY DRIVE 1.........................OFF > BOOT SEQUENCE...............................ENTER > MEMORY INFORMATION...................ENTER > CPU INFORMATION...........................ENTER > INTEGRATED DEVICES.......................ENTER (LEGACY OPTIONS) > PCI IRQ ASSIGNMENT........................ENTER > IRQ RESERVATIONS..........................ENTER > SYSTEM SECURITY............................ENTER > KEYBOARD NUMLOCK.......................ON > REPORT KEYBOARD ERRORS..............REPORT > AUTO POWER ON..............................DISABLED > REMOTE WAKE UP.............................OFF > AC POWER RECOVERY.......................OFF > FAST BOOT.......................................ON > SUSPEND MODE.................................S3 > SYSTEM EVENT LOG..........................ENTER > ASSET TAG....................................... > > I ran a home based business for 11 years and all of my IRS info is in this computer. I also > have other necessary files locked in there. > I just got a Mac, and I am writing this with it. I don't know if my files can be transferred or > even saved. I would like to be able to get the Dell up and runniing regardless. > I hope you can make heads or tails of this because I can't > > Thanks for any assistance you can offer If you have any questions or problems with any aspect of this site, please feel free to contact me directly [EMAIL PROTECTED] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [EMAIL PROTECTED] Thank you for using A-1 Computer Tech ------------------------------------------------------------------------------ Yahoo! Groups Links a.. To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ b.. To unsubscribe from this group, send an email to: [EMAIL PROTECTED] c.. Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service. [Non-text portions of this message have been removed] If you have any questions or problems with any aspect of this site, please feel free to contact me directly [EMAIL PROTECTED] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [EMAIL PROTECTED] Thank you for using A-1 Computer Tech Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
