Theresa, Your problems sound like what can be caused by the system overheating. Make sure that there is not a lot of dirt inside the case, especially around the fan and the processor. You can vacuum it out or in some place where the blowing dirt won't cause problems, including health ones and blow the dirt out. I tend to prefer a vacuum cleaner with a plastic crevass tool.
Jim > I am still having some problems. Last month, something slipped in > under Norton's radar, and I had to have my computer worked > on. Supposedly it was restored to factory specs, with the original > restore disks from the company. I was thrilled, now I am not so much. > > I am running an emachine T2796, with 512 MG RAM and an 2.70 GHz Intel > Celeron processor. I am using a legal copy of Windows XP Home, > version 2002, service pack 2. My IE, which I use mostly for updates > and sometimes for school (it has been hanging more lately) is 6.0 > with SP2. For some reason, I did not get a Big Fix program for > emachines when the techs set my computer back to factory specs; I am > asking emachines for another copy. > > I have run the memory test suggested in the files, it says my memory > is fine. I ran the Startup Control Panel 2.8 by Mike Lin. The only > thing I didn't understand is a > kernelfaultcheck %systemroot%\system32\dumpprep 0 -k The rest I > can tie in to Zone Alarm, Trend Micro, Spy Sweeper, or OmniPage. > > Last night I was in the middle of chatting and working away, and got > another system stop, blue screen with white letters, and had to > completely power off and back on. This is the third or fourth time > this has happened since I got the computer back. I was not and had > not been running anything unusual, no new installs of hardware or > software. > > This time I was smart, and wrote the message down. It > read Cancel_state_in_completed_IRP Stop: 0x0000000048 > (0x820FDBES) After I restarted, these were the error codes that were > sent to Microsoft: BCCode: 48 BCP1:820FDBE8 BCP2: 00000000 > BCP3:00000000 BCP4:00000000 OSVer:5_1_2600 SP:2_0 Product 768_1 > > c:\docume~1\Ramseyer\LOCALS~1\Temp\WER66cb.dir00\Mini072206-01.dmp > c:\docume~1\Ramseyer\LoCALS~1\Temp\WER66cb.dir00\sysdata.xml > > While doing this, I realized that I had not seen a Windows or > Microsoft update icon in the tray bar for a while. I have tried many > times to update with no success. Microsoft's error messages say it's > a proxy/firewall problem, and give a few sites to add to the > exception list on my firewall and to make sure are in the trusted > zone in IE. They are in the trusted zone in IE. I have no idea how > to set up the exception list on the firewall in Zone Alarm Security > Suite ( I am using only the firewall portion of that), plus I have > had ZA completely off while attempting to update without success. ZA > will also not allow me to add those sites into the site list, it says > the sites cannot be found. > > Here is what Microsoft suggests (2 error messages) > > When accessing the Update site, you receive the 0x80072EE2 or > 0x80072EFD error (Resolution 1) > A misconfigured Proxy/Firewall can cause this problem... Add the > following urls to the exception list within your Firewall/Proxy > http://*.update.microsoft.com > https://*.update.microsoft.com > http://download.windowsupdate.com > > When accessing the Update site, you receive the 0x80072EE2 or > 0x80072EFD error (Resolution 2) > Check trusted sites, clear require verifications, add button to add > these websites > http://*.update.microsoft.com > https://*.update.microsoft.com > http://download.windowsupdate.com > > The homepage for IE is in the registry as > http://www.emachines.com/ I can not change it or the > Windows/Microsoft Update through IE. I found out the homepage was in > the registry as that when I ran hijack this! > > Here is the last hijack this log I ran: > Logfile of HijackThis v1.99.1 > Scan saved at 12:33:14 PM, on 7/21/2006 > Platform: Windows XP SP2 (WinNT 5.01.2600) > MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) > > Running processes: > C:\WINDOWS\System32\smss.exe > C:\WINDOWS\system32\winlogon.exe > C:\WINDOWS\system32\services.exe > C:\WINDOWS\system32\lsass.exe > C:\WINDOWS\system32\svchost.exe > C:\WINDOWS\System32\svchost.exe > C:\WINDOWS\Explorer.EXE > C:\WINDOWS\system32\spoolsv.exe > C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE > C:\WINDOWS\System32\svchost.exe > C:\Program Files\Trend Micro\Antivirus\Tmntsrv.exe > C:\Program Files\Trend Micro\Antivirus\tmproxy.exe > C:\Program Files\Trend Micro\Antivirus\pccguide.exe > C:\WINDOWS\system32\ZoneLabs\vsmon.exe > C:\Program Files\Trend Micro\Antivirus\PCClient.exe > C:\Program Files\Trend Micro\Antivirus\TMOAgent.exe > C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe > C:\Program Files\Caere\OmniPagePro90\opware32.exe > C:\WINDOWS\system32\ctfmon.exe > C:\WINDOWS\system32\ntvdm.exe > C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe > C:\Program Files\XNote Stopwatch\xnsw.exe > C:\Program Files\Outlook Express\msimn.exe > C:\Program Files\Internet Explorer\iexplore.exe > C:\Program Files\Qualcomm\Eudora\Eudora.exe > C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE > C:\WINDOWS\msagent\AgentSvr.exe > C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe > C:\Program Files\Webroot\Spy Sweeper\SSU.EXE > C:\Downloads\HijackThis.exe > C:\WINDOWS\system32\NOTEPAD.EXE > > R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = > http://www.emachines.com/ > O2 - BHO: Adobe PDF Reader Link Helper - > {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program > Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll > O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - > C:\Program Files\Microsoft Money\System\mnyside.dll > O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) > O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} > - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll > O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend > Micro\Antivirus\pccguide.exe" > O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend > Micro\Antivirus\PCClient.exe" > O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend > Micro\Antivirus\TMOAgent.exe" /run > O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy > Sweeper\SpySweeperUI.exe" /startintray > O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone > Labs\ZoneAlarm\zlclient.exe" > O4 - HKLM\..\Run: [OmniPage] "C:\Program > Files\Caere\OmniPagePro90\opware32.exe" > O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe > O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program > Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe > O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program > Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe > O8 - Extra context menu item: Copy to Semagic - C:\Program > Files\Semagic\copy.htm > O8 - Extra context menu item: E&xport to Microsoft Excel - > res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 > O8 - Extra context menu item: Easy-WebPrint Add To Print List - > res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html > O8 - Extra context menu item: Easy-WebPrint High Speed Print - > res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html > O8 - Extra context menu item: Easy-WebPrint Preview - > res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html > O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program > Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html > O8 - Extra context menu item: Semagic - C:\Program Files\Semagic\link.htm > O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - > C:\Program Files\ICQ\ICQ.exe > O9 - Extra 'Tools' menuitem: ICQ - > {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe > O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} > - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL > O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - > C:\PROGRA~1\aim\aim.exe > O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} > - C:\Program Files\ICQLite\ICQLite.exe > O9 - Extra 'Tools' menuitem: ICQ Lite - > {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program > Files\ICQLite\ICQLite.exe > O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} > - C:\WINDOWS\System32\Shdocvw.dll > O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} > - C:\Program Files\Microsoft Money\System\mnyside.dll > O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} > - C:\Program Files\Messenger\msmsgs.exe > O9 - Extra 'Tools' menuitem: Windows Messenger - > {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program > Files\Messenger\msmsgs.exe > O15 - Trusted Zone: http://www.apollolibrary.com > O15 - Trusted Zone: http://*.apollolibrary.com > O15 - Trusted IP range: 204.202.23.223 > O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl > Class) - > http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1151434527062 > O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} > (PhxStudent.OeSetup15) - > https://mycampus.phoenix.edu/secure/PhxStudent15.CAB > O17 - > HKLM\System\CCS\Services\Tcpip\..\{BFA3D10B-95AF-41D8-B053-CA6B8329EA3E}: > NameServer = 207.69.188.187 207.69.188.186 > O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll > O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll > O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll > O23 - Service: CA ISafe (CAISafe) - Computer Associates > International, Inc. - C:\WINDOWS\system32\ZoneLabs\isafe.exe > O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - > c:\Program Files\Intel\NCS\Sync\NetSvc.exe > O23 - Service: Trend NT Realtime Service (Tmntsrv) - Trend Micro > Incorporated. - C:\Program Files\Trend Micro\Antivirus\Tmntsrv.exe > O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro > Incorporated. - C:\Program Files\Trend Micro\Antivirus\tmproxy.exe > O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - > C:\WINDOWS\system32\ZoneLabs\vsmon.exe > O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) > - Webroot Software, Inc. - C:\Program Files\Webroot\Spy > Sweeper\SpySweeper.exe > > I can not find it again, but I think I saw something somewhere that > my Java was corrupted, if that will help any. I have 1.3.1 and > 1.3.1_02 Java. > > I am at a loss. Up until this virus or whatever struck, this was a > good machine. I feel like I need to get some memory and a DVD > read/writer instead of the DVD reader that it came from. On the other > hand, I am not where I can spend that money if getting another or > newer machine will be a better idea. I can always create a home > network :-). I am in school online until February, so any time > without a computer and/or Internet access needs to be minimal. > > At the least I need to be able to get updates easily, and stop IE > from hanging so much. I can reach the Windows Marketplace, what > updates do I need to download and install? The last time the Control > Panel says any updates was installed was 6/27/06, before the virus hit. > > I really appreciate any assistance. > > Thanks > Theresa > > >> > > Gentlemen, I believe we have much to discuss. > (Robert Lansing as Control, the Equalizer, "Trial By Ordeal" ) > > > > > If you have any questions or problems with any aspect of this site, please > feel free to contact me directly [EMAIL PROTECTED] Please do not post > personal issues directly to the group. > > To unsubscribe from this list, send an email to > [EMAIL PROTECTED] > > Thank you for using A-1 Computer Tech > Yahoo! Groups Links > > > > > > > > -- > No virus found in this incoming message. > Checked by AVG Free Edition. > Version: 7.1.394 / Virus Database: 268.10.3/395 - Release Date: 7/21/2006 > > ------------------------ Yahoo! Groups Sponsor --------------------~--> Something is new at Yahoo! Groups. Check out the enhanced email design. http://us.click.yahoo.com/SISQkA/gOaOAA/yQLSAA/67folB/TM --------------------------------------------------------------------~-> If you have any questions or problems with any aspect of this site, please feel free to contact me directly [EMAIL PROTECTED] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [EMAIL PROTECTED] Thank you for using A-1 Computer Tech Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
