Hi Robert - In all the tech support I've ever done I've never seen a driver that required a CD key to install. Like Dale says, go to the Dell support site, look up your model (Dimension E520) and download the audio drivers. Here's a link to the Dell site (I'm assuming your operating system is WinXP?): http://dell.to/aeiQgm Click the "Audio" link to get the audio drivers. It lists both Sigmatel and Creative Labs drivers. But I would install the Sigmatel ones first. I still think the Creative entry is just some extra software that you don't need to have your sound working properly.
Also, since I think you just installed a fresh copy of Windows XP? you should probably check to see that "all" your drivers are installed and working properly. Go to Start, Run and type DEVMGMT.MSC to open Device Manager. If any of the devices are listed with a problem icon "!" you should download and install drivers for all of them. I'm not sure you'll be able to find the CD key for that Creative disk. You could contact Creative's support site and explain your situation, and ask them for the key - or at least ask them what is on the CD. But I suspect it's something you don't really need. Good luck, Donk On 8/4/2010 11:27 AM, PAPA B wrote: > Thanks, Donk, but I have done that...downloaded the drivers, etc. but it > still says "no device installed". I'm not a tech, so I don't know where to > get the device, or how to install it. From what I understand, this computer > has a built-in soundcard...I know it doesn't have an outputs on a card on the > back. It has outputs up on the computer case on the back, but not on a card. > I'm in over my head on this stuff. I'm thinking I might just have to buy a > soundcard and put it in this computer...but why are all the inputs/outputs on > the back of the computer if there's no soundcard built in? It's a Dell > Dimension E520. Thank you--ROBERT-- > > --- In [email protected], Donk<d.knier...@...> wrote: > >> I'm pretty sure Creative doesn't require a key code for any of their >> soundcard drivers. Maybe the disk you have has some software demos, >> like game demos, or even full games on it that came packed with the >> computer. You prob don't need a bunch of junk ware - all you really >> need are the drivers for the soundcard. And I think you can get them >> from the Creative.com support site. Try here: >> http://bit.ly/bE8Yot >> >> Good luck, >> Donk >> >> >> On 8/3/2010 8:49 PM, PAPA B wrote: >> >>> Hello--I got a computer from my friend who had taken the hard drive out of >>> the computer, then decided to buy a new one. He gave me the computer with >>> the retore O.S. disk, so I bought a new hard drive and have it up& >>> running...EXCEPT..there's a Creative Labs disk for the internal sound card >>> installation and he has lost the envelope with the product key code on it. >>> Is there anyway I can get the key code without buying it again? Thank you! >>> d_papab...@... >>> >>> >>> >> > > > > ------------------------------------ > > If you have any questions or problems with any aspect of this site, please > feel free to contact me directly [email protected] Please do not post > personal issues directly to the group. > > To unsubscribe from this list, send an email to > [email protected] > > Thank you for using A-1 Computer TechYahoo! Groups Links > > > > > > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 8.5.426 / Virus Database: 271.1.1/3037 - Release Date: 07/29/10 > 18:34:00 > > [Non-text portions of this message have been removed] ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly [email protected] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [email protected] Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
