Well, exactly what happens when you install the driver software and printer? Does it seem to install fine? Do you get a message that says the installation was successful?
What version of windows do you have? If you go to Start, Control Panel, and click the Printers category, does the HP printer show up? If you see it, right-click on it and choose "Properties" from the popup menu. You should find an option there to "Print a Test Page". What happens when you click it? Good luck, Donk On 2/15/2011 7:15 PM, Brenda D wrote: > I have tried this a few times (removed older versions, downloaded the > drivers, followed the manual directions, etc.) but still have not gotten > anywhere. > > On Tue, Feb 15, 2011 at 4:43 PM, Donk<[email protected]> wrote: > >> >> Are you sure you downloaded the correct drivers? The HP support site >> lists 3 different 1350 printers: >> psc 1350 >> psc 1350v >> psc 1350xi >> So be sure to pick the right version, and then be sure to get the >> drivers for the right version of Windows you are running. >> The drivers come bundled with software so it'll be a big download. >> Before you try installing the drivers, first make sure older versions >> are uninstalled. You can usually do this from Control Panel, Add-Remove >> programs (not sure of your windows version, so can't give exact >> instructions). In the programs list look for any mention of HP programs >> and choose to "remove" or "uninstall" them. Be sure your printer is NOT >> connected to the PC and reboot. >> Now, look at the printer manual and start from scratch following the >> exact directions to install the printer. Instead of inserting the CD >> you'll just double-click the driver file you downloaded. Usually the >> instructions will tell you to NOT connect the printer until the >> installation utility prompts you to do so. If you connect it too soon >> the installation will fail - maybe that's what happened the other times >> you tried? >> >> Good luck, >> Donk >> >> On 2/15/2011 11:51 AM, susieque22002 wrote: >>> I don't have the CD-ROM for my hp psc 1350 all-in-one printer. I have >> downloaded the manual and the software, but it's not connecting with my >> computer, so I can't print any document off of my computer. It will >> photocopy, so the printer itself is working. I have been working on this for >> the last 3 days without any luck. Do you have any solutions? >>> Thank you. >>> >>> >>> >>> ------------------------------------ >>> >>> If you have any questions or problems with any aspect of this site, >> please feel free to contact me directly [email protected] Please do not >> post personal issues directly to the group. >>> To unsubscribe from this list, send an email to >> [email protected] >>> Thank you for using A-1 Computer TechYahoo! Groups Links >>> >>> >>> >>> >>> >>> Internal Virus Database is out of date. >>> Checked by AVG - www.avg.com >>> Version: 8.5.426 / Virus Database: 271.1.1/3395 - Release Date: 01/21/11 >> 19:43:00 >> [Non-text portions of this message have been removed] >> >> >> > > [Non-text portions of this message have been removed] > > > > ------------------------------------ > > If you have any questions or problems with any aspect of this site, please > feel free to contact me directly [email protected] Please do not post > personal issues directly to the group. > > To unsubscribe from this list, send an email to > [email protected] > > Thank you for using A-1 Computer TechYahoo! Groups Links > > > > > > Internal Virus Database is out of date. > Checked by AVG - www.avg.com > Version: 8.5.426 / Virus Database: 271.1.1/3395 - Release Date: 01/21/11 > 19:43:00 > [Non-text portions of this message have been removed] ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly [email protected] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [email protected] Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
