Well, the uninstall tool couldn't possibly change your version of windows. But if you're really having problems and aren't sure what to do, I guess a repair shop can help you.
Good luck, Donk On 2/15/2011 10:41 PM, Brenda D wrote: > I took someone's advice and used the uninstall tool from HP--which ended up > taking me back to Windows 95!!! I think I will have to take the computer in > to the repair shop. Nothing fixes it. > > On Tue, Feb 15, 2011 at 8:48 PM, Donk<[email protected]> wrote: > >> >> Well, exactly what happens when you install the driver software and >> printer? Does it seem to install fine? Do you get a message that says >> the installation was successful? >> >> What version of windows do you have? If you go to Start, Control Panel, >> and click the Printers category, does the HP printer show up? If you >> see it, right-click on it and choose "Properties" from the popup menu. >> You should find an option there to "Print a Test Page". What happens >> when you click it? >> >> Good luck, >> Donk >> >> >> On 2/15/2011 7:15 PM, Brenda D wrote: >>> I have tried this a few times (removed older versions, downloaded the >>> drivers, followed the manual directions, etc.) but still have not gotten >>> anywhere. >>> >>> On Tue, Feb 15, 2011 at 4:43 PM, Donk<[email protected]> wrote: >>> >>>> Are you sure you downloaded the correct drivers? The HP support site >>>> lists 3 different 1350 printers: >>>> psc 1350 >>>> psc 1350v >>>> psc 1350xi >>>> So be sure to pick the right version, and then be sure to get the >>>> drivers for the right version of Windows you are running. >>>> The drivers come bundled with software so it'll be a big download. >>>> Before you try installing the drivers, first make sure older versions >>>> are uninstalled. You can usually do this from Control Panel, Add-Remove >>>> programs (not sure of your windows version, so can't give exact >>>> instructions). In the programs list look for any mention of HP programs >>>> and choose to "remove" or "uninstall" them. Be sure your printer is NOT >>>> connected to the PC and reboot. >>>> Now, look at the printer manual and start from scratch following the >>>> exact directions to install the printer. Instead of inserting the CD >>>> you'll just double-click the driver file you downloaded. Usually the >>>> instructions will tell you to NOT connect the printer until the >>>> installation utility prompts you to do so. If you connect it too soon >>>> the installation will fail - maybe that's what happened the other times >>>> you tried? >>>> >>>> Good luck, >>>> Donk >>>> >>>> On 2/15/2011 11:51 AM, susieque22002 wrote: >>>>> I don't have the CD-ROM for my hp psc 1350 all-in-one printer. I have >>>> downloaded the manual and the software, but it's not connecting with my >>>> computer, so I can't print any document off of my computer. It will >>>> photocopy, so the printer itself is working. I have been working on this >> for >>>> the last 3 days without any luck. Do you have any solutions? >>>>> Thank you. >>>>> >>>>> >>>>> >>>>> ------------------------------------ >>>>> >>>>> If you have any questions or problems with any aspect of this site, >>>> please feel free to contact me directly [email protected] Please do >> not >>>> post personal issues directly to the group. >>>>> To unsubscribe from this list, send an email to >>>> [email protected] >>>>> Thank you for using A-1 Computer TechYahoo! 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