I took someone's advice and used the uninstall tool from HP--which ended up taking me back to Windows 95!!! I think I will have to take the computer in to the repair shop. Nothing fixes it.
On Tue, Feb 15, 2011 at 8:48 PM, Donk <[email protected]> wrote: > > > Well, exactly what happens when you install the driver software and > printer? Does it seem to install fine? Do you get a message that says > the installation was successful? > > What version of windows do you have? If you go to Start, Control Panel, > and click the Printers category, does the HP printer show up? If you > see it, right-click on it and choose "Properties" from the popup menu. > You should find an option there to "Print a Test Page". What happens > when you click it? > > Good luck, > Donk > > > On 2/15/2011 7:15 PM, Brenda D wrote: > > I have tried this a few times (removed older versions, downloaded the > > drivers, followed the manual directions, etc.) but still have not gotten > > anywhere. > > > > On Tue, Feb 15, 2011 at 4:43 PM, Donk<[email protected]> wrote: > > > >> > >> Are you sure you downloaded the correct drivers? The HP support site > >> lists 3 different 1350 printers: > >> psc 1350 > >> psc 1350v > >> psc 1350xi > >> So be sure to pick the right version, and then be sure to get the > >> drivers for the right version of Windows you are running. > >> The drivers come bundled with software so it'll be a big download. > >> Before you try installing the drivers, first make sure older versions > >> are uninstalled. You can usually do this from Control Panel, Add-Remove > >> programs (not sure of your windows version, so can't give exact > >> instructions). In the programs list look for any mention of HP programs > >> and choose to "remove" or "uninstall" them. Be sure your printer is NOT > >> connected to the PC and reboot. > >> Now, look at the printer manual and start from scratch following the > >> exact directions to install the printer. Instead of inserting the CD > >> you'll just double-click the driver file you downloaded. Usually the > >> instructions will tell you to NOT connect the printer until the > >> installation utility prompts you to do so. If you connect it too soon > >> the installation will fail - maybe that's what happened the other times > >> you tried? > >> > >> Good luck, > >> Donk > >> > >> On 2/15/2011 11:51 AM, susieque22002 wrote: > >>> I don't have the CD-ROM for my hp psc 1350 all-in-one printer. I have > >> downloaded the manual and the software, but it's not connecting with my > >> computer, so I can't print any document off of my computer. It will > >> photocopy, so the printer itself is working. I have been working on this > for > >> the last 3 days without any luck. Do you have any solutions? > >>> Thank you. > >>> > >>> > >>> > >>> ------------------------------------ > >>> > >>> If you have any questions or problems with any aspect of this site, > >> please feel free to contact me directly [email protected] Please do > not > >> post personal issues directly to the group. > >>> To unsubscribe from this list, send an email to > >> [email protected] > >>> Thank you for using A-1 Computer TechYahoo! Groups Links > >>> > >>> > >>> > >>> > >>> > >>> Internal Virus Database is out of date. > >>> Checked by AVG - www.avg.com > >>> Version: 8.5.426 / Virus Database: 271.1.1/3395 - Release Date: > 01/21/11 > >> 19:43:00 > >> [Non-text portions of this message have been removed] > >> > >> > >> > > > > [Non-text portions of this message have been removed] > > > > > > > > ------------------------------------ > > > > If you have any questions or problems with any aspect of this site, > please feel free to contact me directly [email protected] Please do not > post personal issues directly to the group. > > > > To unsubscribe from this list, send an email to > [email protected] > > > > Thank you for using A-1 Computer TechYahoo! Groups Links > > > > > > > > > > > > Internal Virus Database is out of date. > > Checked by AVG - www.avg.com > > Version: 8.5.426 / Virus Database: 271.1.1/3395 - Release Date: 01/21/11 > 19:43:00 > > > > [Non-text portions of this message have been removed] > > > [Non-text portions of this message have been removed] ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly [email protected] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [email protected] Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! ID required) <*> To change settings via email: [email protected] [email protected] <*> To unsubscribe from this group, send an email to: [email protected] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
