i am with comcast is all i know, and i think they are ripping her off.
________________________________ From: Donk <[email protected]> To: [email protected] Sent: Thursday, January 5, 2012 5:56 PM Subject: Re: [A-1-Computer_Tech] wireless problems Ok, so 640 kbps is a pretty slow connection. Who is your ISP (Internet Service Provider), and how fast do they say your connection is supposed to be? Dialup connection speeds are around 56 kbps. DSL connection speeds are around 1,500 kbps. Broadband and Cable speeds are usually at least 500,000 kbps. So, I'm guessing you have a DSL connection? If you have DSL then you are probably getting as much speed as you will ever get. I've had DSL before and I know it is not easy to watch YouTube videos without them stopping to buffer every few seconds. It's frustrating, but that's just DSL. I don't think your router is the problem, but I guess it is possible. The only way to be sure wold be to try a different router. I would call your ISP's tech support phone number and tell them your speed is too slow. If they gave you the router they might send you a new one for free. Donk On 1/5/2012 6:45 PM, james barrow wrote: > no i messed up its actually 640 kbps download and upload 358kbps, i was > looking at the wrong thing sorry. > > > ________________________________ > From: Donk<[email protected]> > To: [email protected] > Sent: Thursday, January 5, 2012 3:05 PM > Subject: Re: [A-1-Computer_Tech] wireless problems > > > > Hi - I'm getting confused. Try this: > Press Control/Alt/Delete and click the Networking tab. If you have > Window 7 I think you need to select "Task Manager" first, and then click > the Networking tab. > You'll see a moving graph. If you aren't actively surfing the web or > downloading anything, the graph should be at or near zero percent. > You'll also see your Link Speed, but this is not really a "true" measure > of what your connection is. > To get a better idea of your actual speed go to this website and run the > speed test: > http://www.speakeasy.net/speedtest/ > This will give you an idea of what your speed is in Mbps (Mega Bits Per > Second). I have a FIOS connection which is rated "up to" 15 Mbps. My > actual speed from the test is currently 12.67 Mbps (downstream). > > The figure you first quoted... 300 mbps is (I think) the maximum speed > you could possibly expect from a wireless N router. This isn't > necessarily your internet connection, it is the speed you router is > sending its wifi signal to your pc. Plus, you will never reach that > maximum, it is just the speed that the router is capable of under > absolutely perfect conditions. > > So, is your connection so slow that you are having trouble surfing the > web or streaming YouTube, etc.? Or are you just concerned because the > figure isn't 300mbps? > > Donk > > On 1/4/2012 9:18 PM, james barrow wrote: >> she has said that some times when i am not online, hers is faster than when >> i am on, i am looking at my wireless status, under the network and sharing >> center, and it should be 300 mbps and its only 130, hers i think was 75 >> mbps, and her comp is brand new. >> >> >> >> ________________________________ >> From: Donk<[email protected]> >> To: [email protected] >> Sent: Wednesday, January 4, 2012 6:15 PM >> Subject: Re: [A-1-Computer_Tech] wireless problems >> >> >> >> Yes, spyware can cause your connection speed to decrease. It wouldn't >> decrease your actual speed, but if the spyware/virus is flooding your >> connection with sends and receives it could appear that your connection >> is slow. How are you measuring your speed? >> Have you tried disconnecting each pc and using the other to see if one >> of the pc's is slowing the connection? >> >> Donk >> >> On 1/4/2012 8:17 PM, james barrow wrote: >>> would spyware cause the connection to be slow. >>> >>> >>> >>> ________________________________ >>> From: Donk<[email protected]> >>> To: [email protected] >>> Sent: Wednesday, January 4, 2012 5:16 PM >>> Subject: Re: [A-1-Computer_Tech] wireless problems >>> >>> >>> >>> Also - are you 100% certain that the problem is not related to your PC. >>> Maybe you've got a bad spyware infection? >>> >>> Donk >>> >>> On 1/4/2012 8:08 PM, Donk wrote: >>>> Hello - >>>> I think you posted about this before. Did you try various different >>>> channels? Obvious things to look for would be cordless phones, >>>> microwave ovens, or any other kind of device that may be causing >>>> electrical interference. Changing channels should mostly fix this, but >>>> you might have to try several different channels to find a clear one. >>>> Also, I assume you've reset both the modem and the router? Shut down >>>> the PC, turn off (or unplug) the router and the modem. Leave them off >>>> for at least 30 seconds. Then boot the modem first - give a few minutes >>>> to connect. Then boot the router - give it a few minutes. Then the PC. >>>> You could also try a factory reset of the router (and modem if possible) >>>> by using a pencil tip to press the "reset" button on the router. This >>>> will cause you to have to set up the router again from scratch, but it's >>>> worth a shot. >>>> >>>> Good luck, >>>> Donk >>>> >>>> >>>> On 1/4/2012 6:46 PM, james b wrote: >>>>> i am having problems with my wireless connection on my linksys e1500, the >>>>> connection has dropped from 300 mbps to 130, and now i cant get it to go >>>>> back up, keep in mind most times im not 5 foot from the router. i have >>>>> tried changing the channel with no luck. >>>>> >>>>> >>>>> >>>>> ------------------------------------ >>>>> >>>>> If you have any questions or problems with any aspect of this site, >>>>> please feel free to contact me directly [email protected] Please do not >>>>> post personal issues directly to the group. >>>>> >>>>> To unsubscribe from this list, send an email to >>>>> [email protected] >>>>> >>>>> Thank you for using A-1 Computer TechYahoo! 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Groups Links >>> >>> >>> >>> >>> Internal Virus Database is out of date. >>> Checked by AVG - www.avg.com >>> Version: 8.5.426 / Virus Database: 271.1.1/3674 - Release Date: 06/01/11 >>> 16:45:00 >>> >> [Non-text portions of this message have been removed] >> >> >> >> >> [Non-text portions of this message have been removed] >> >> >> >> ------------------------------------ >> >> If you have any questions or problems with any aspect of this site, please >> feel free to contact me directly [email protected] Please do not post >> personal issues directly to the group. >> >> To unsubscribe from this list, send an email to >> [email protected] >> >> Thank you for using A-1 Computer TechYahoo! Groups Links >> >> >> >> >> Internal Virus Database is out of date. >> Checked by AVG - www.avg.com >> Version: 8.5.426 / Virus Database: 271.1.1/3674 - Release Date: 06/01/11 >> 16:45:00 >> > [Non-text portions of this message have been removed] > > > > > [Non-text portions of this message have been removed] > > > > ------------------------------------ > > If you have any questions or problems with any aspect of this site, please > feel free to contact me directly [email protected] Please do not post > personal issues directly to the group. > > To unsubscribe from this list, send an email to > [email protected] > > Thank you for using A-1 Computer TechYahoo! Groups Links > > > > > Internal Virus Database is out of date. > Checked by AVG - www.avg.com > Version: 8.5.426 / Virus Database: 271.1.1/3674 - Release Date: 06/01/11 > 16:45:00 > [Non-text portions of this message have been removed] [Non-text portions of this message have been removed] ------------------------------------ If you have any questions or problems with any aspect of this site, please feel free to contact me directly [email protected] Please do not post personal issues directly to the group. To unsubscribe from this list, send an email to [email protected] Thank you for using A-1 Computer TechYahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/A-1-Computer_Tech/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/A-1-Computer_Tech/join (Yahoo! 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