I can't get into my Norton account.  After I put my email address and password, 
I get a small window asking about whether I want to show just secure 
information.  Then after I make my choice (It does not matter which choice I 
make.), I just get a blank page.  Can someone please help me?

I was trying to get into my account so that I could reestablish my Norton 360 
that I lost when my computer crashed.  I then had to recover my computer, and 
now whenever I start my computer, I always get a "hard drive failure is 
imminent ... replace your hard drive" error with the choices of F10 and F2.  I 
tried taking my computer to Best Buy, and they insist that it is a software 
issue rather than my hard drive.  My coverage is for hardware only.  Can anyone 
please help me with this part?



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