Noted Alok. Have you got yourself their braille enabled debit card? HDFC has many, but it only works with those cards.
Thank you. Regards, Amar Jain Sent from my iPhone > On 21-Jun-2018, at 8:33 PM, Alok Kaushik <alok.li...@gmail.com> wrote: > > Hi Amar, > When we try to download historical statements, i.e. any statement older than > six months, it asks for a captcha text to be entered. This captcha does not > have any audio option as well. Of course this feature is reached after login, > so need for a captcha at that stage does not sound very logical. I have been > using HDFC net banking for many years now and this post-login captcha was > not there earlier. > > When we try to view tax credit statement through net banking, it asks for > captcha text to be entered. This is also after login, so not very logical. > Also, once the user is redirected to traces website, there is one more > captcha to deal with anyway. > > Another issue that comes up at times when I visit the branch is that in > case of signature mismatch they say that their system does not display the > photograph of the account holder, so it is difficult for them to verify. This > is the case when people at the branch know me well enough. They eventually > do the work after some persuasion but the need to persuade frequently is > anyway there. If their system does not display the photograph of the account > holder, it is worth considering having it there. This is based on the > information provided by a branch official. > > More and more ATMs are now becoming talking ATMs. I have noticed that many > SBI, ICICI, and other bank ATMs have become widely accessible. However, HDFC > Bank seems to be lagging on that front. > > Thanks. > Alok > > -----Original Message----- > From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf > Of Amar Jain > Sent: 21 June 2018 19:21 > To: accessindia@accessindia.org.in > Subject: [AI] HDFC Bank customers: list your challenges by this weekend > > Dear All, > > I have a meeting early next week with senior people of the bank. List down > all specific challenges attached to disabilities vs. products and services of > the bank. This needs to happen by Sunday. > > Regards, > Amar Jain > > Sent from my iPhone > > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > > > > Search for old postings at: > http://www.mail-archive.com/accessindia@accessindia.org.in/ > > To unsubscribe send a message to > accessindia-requ...@accessindia.org.in > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, please > visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/accessindia@accessindia.org.in/ To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
