To my knowledge, there is no format of the complaint-so long as we mention particulars prescribed in Rule 38.
This template was primarily intended to cover private establishments, so if you are going against government, then add sections like 42, or if against public service providers, then add stuff like definition of public facilities and services, right of legal capacity (specially sub-section one dealing with right to control financial affairs independently) and so on.
Regards, Amar Jain On 26/10/2021 12:10, Rahul Bajaj wrote:
Kanchan Ma'am, do you have a template of a ccpd complaint? Rahul Get Outlook for iOS [1] -------------------------From: [email protected] <[email protected]> on behalf of Kanchan Pamnani <[email protected]>Sent: Monday, October 25, 2021 3:29:54 PM To: [email protected] <[email protected]> Subject: [AI] FW: Inaccessibility of the new Income tax e-filing portal Hi All,After reading all your complaints last week I had sent emails and hard copy letters to the concerned parties. I have received the email below.Please look at points a to g and do send in your complaints too. I think it is fairly simple and we must all work together.Kanchan From: O/o CCPD [mailto:[email protected]] Sent: 25 October 2021 14:15 To: [email protected] Subject: Re: Inaccessibility of the new Income tax e-filing portal Dated 25.10.2021 Diary No. 2764/Excel/2021 Incident Code. 1101 To Ms. Kanchan Pamnani Madam,Please refer to your representation/email dated 20.10.2021 on the subject.2. As per the Rule 38(1) of the Rights of Persons with Disabilities Rules, 2017, you should apply containing the following particulars -(a) The name, description (Date of Birth, Gender) and the address (with Email ID, Mobile Number) of the complainant & affected persons;(b) The name, description and the address (with Email ID, Mobile Number) of the opposite party or parties, as the case may be, so far as they can be ascertained;(c) The facts relating to complaint and when and where it arose; (d) Documents in support of the allegations contained in the complaint; (e) The relief which the complainant claims; (f) Copy of self-attested Disability Certificate;(g) An undertaking that the matter is not sub-judice in any other court of law within the territory of India.3. In case of incomplete information/documents from (a) to (g), the matter cannot be considered by this Court.4. In your said representation/email, information/documents as at (a)/(d)/(e)/(f)/(g) is/are not available. Therefore, your application is returned herewith.5. You are requested to complete all the particulars as per Para-2 above and apply afresh at [email protected] on email duly addressed to the Chief Commissioner for Persons with Disabilities (Divyangjan). Please also mention in your representation the percentage of your disability, category of the disability and the name of the Medical Authority who has issued the Disability Certificate.Yours faithfully (S.P. Shah) Officer-in-Charge Office of the Chief Commissioner for Persons with Disabilities, Department of Empowerment of Persons with Disabilities, Ministry of Social Justice & Empowerment, Govt. of India, Sarojini House, 6, Bhagwan Dass Road, New Delhi-110001 Tel: 011-23384219, 23384762, 23386054, 23386154 Fax: 23386006 ------------------------- From: [email protected] To: "salil parekh" <[email protected]> Sent: Wednesday, October 20, 2021 5:57:00 PM Subject: Inaccessibility of the new Income tax e-filing portal To, The Chairman Central Board of Direct Taxes North Block, New Delhi-110002 Smt. Nirmala Sitharaman Hon'ble Finance Minister 15, Safdarjung Road, New Delhi 110029 Mr.Salil Parekh CEO Infosys Ltd Plot no. 44/97 A, 3rd cross, Electronic City, Hosur Road, Bengaluru - 560 100 Chief Commissioner of Persons with Disabilities,Ministry of Social Justice and Empowerment, Sarojini House, 6, Bhagwandas Road, New Delhi 110001Ms. Tarika Roy Joint Secretary Department of Empowerment of persons with DisabilitiesMinistry Of Social Justice and Empowerment Government of India Paryavaran Bhawan, B-II Block, 5th Floor, Lodhi Road, CGO Complex, New Delhi, 110003Department of Financial Services Ministry of Finance 3rd Floor, Jeevan Deep Building Sansad Marg New Delhi-110001 Dear Sir/Madam, Subject: Inaccessibility of the new Income tax e-filing portalI am writing to you on behalf of myself and the visually impaired community in India and I would like to draw your attention to the fact that the Income Tax e- filing portal has become inaccessible.The website until recently was fully accessible i.e. a person with visual disability could file their own Income Tax Returns, check status etc. They did not need to depend on others. However the website is badly designed and executed and the Visually Impaired have lost their privacy and their independence.The visually impaired independently operate computers and mobile phones with the assistance of a screen reader which is a software that reads aloud the contents on the screen using voice synthesised speech.However, the current Income Tax e-filing portal cannot be accessed using the aforementioned screen reading software. Some of the issues that we are facing include:1. Post login, the screen reader is unable to interact with the DOM meaningfully, which is why the navigation elements are not presented properly.2. Menus and Submenus are not semantically marked up so the screen reader does not indicate them as such.3. Structure of the website is missing therefore headings, paragraphs etc are not visible to the screen reader.This is a gross violation of the Rights of Persons With Disabilities Act, 2016, the rules made thereunder namely; the Rights of Persons With Disabilities Rules, 2017 and the standards on accessibility of information, communication and technologies prescribed thereunder namely; Guidelines for Indian Government Websites (Revised edition, includes Apps), 2018.Please take this matter up urgently so that the visually impaired tax payers do not miss out on the impending deadline.I look forward to your immediate action failing which I will be constrained to take legal action against you for the violation of our fundamental and statutory rights.Yours faithfully Kanchan Pamnani Advocate and Solicitor [2] ------------------------- [3] This email has been checked for viruses by AVG antivirus software. www.avg.com [3] -- Disclaimer:1. 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-- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/--- You received this message because you are subscribed to the Google Groups "AccessIndia" group.
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CCPD complaint template.docx
Description: MS-Word 2007 document
