It seems, things are going to be more difficult in future. Just say for
instance, clause (g) of rule 38(1) says, "An undertaking that the matter is
not sub-judice in any other court of law within the territory of India."
Who knows if somebody else has filed a suit in any court in some other part
of the country. The complainant can only ascertain that he or she has not
done it anywhere else. It may prove a restrictive measure. Previously, some
of my friends appealed to CCPD and almost in every case they got a much
better response. Recently it has slowed down a bit. But that may be due to
pressure of applications.
With best regards,
Amiyo Biswas
Cell: 6290527506 / 9433464329
----- Original Message -----
From: "Kanchan Pamnani" <[email protected]>
To: <[email protected]>
Sent: Tuesday, October 26, 2021 6:20 PM
Subject: RE: [AI] FW: Inaccessibility of the new Income tax e-filing portal
So now we have another problem-1 with the IT site and 2 with the CCPD
procedure. How are we going to deal with these problems I wonder.
Today I wanted to file a complaint with the Banking ombudsman against my
Bank Union Bank of India. The link on the RBI site was not working.
So now I have to deal with 2 problems-my original and the other created by
RBI.
I wonder how many battles have to be won before we win the war.
This is all reminding me of 2008 when we were dealing with the Banks.
Kanchan
-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of George Abraham
Sent: 26 October 2021 14:53
To: [email protected]
Subject: RE: [AI] FW: Inaccessibility of the new Income tax e-filing portal
Exactly the same thoughts crossed my mind. The process has become
bureaucratic and less friendly. Just my personal views.
-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of avinash shahi
Sent: Tuesday, October 26, 2021 2:15 PM
To: [email protected]
Subject: Re: [AI] FW: Inaccessibility of the new Income tax e-filing portal
If one goes by the forwarded template, now it seems the CCPD office has
become more bureaucratic.
The requirement of this much details coupled with documents will render
ordinary aggrieved disabled people sufferers perpetually.
Earlier, one could shoot mail to CCPD office detailing grievances and it was
acknowledge without much delay. Anyway, in absence of fulltime commissioner
for ages, the grievance redressal mechanism remains in shambles. Hope ground
realities get better in the days to come.
Note: These are my personal views shared in public interest.
Cheers!
On 10/25/21, Kanchan Pamnani <[email protected]> wrote:
Hi All,
After reading all your complaints last week I had sent emails and hard
copy letters to the concerned parties. I have received the email below.
Please look at points a to g and do send in your complaints too. I
think it is fairly simple and we must all work together.
Kanchan
From: O/o CCPD [mailto:[email protected]]
Sent: 25 October 2021 14:15
To: [email protected]
Subject: Re: Inaccessibility of the new Income tax e-filing portal
Dated 25.10.2021
Diary No. 2764/Excel/2021
Incident Code. 1101
To
Ms. Kanchan Pamnani
Madam,
Please refer to your representation/email dated 20.10.2021 on the subject.
2. As per the Rule 38(1) of the Rights of Persons with Disabilities
Rules, 2017, you should apply containing the following particulars –
(a) The name, description (Date of Birth, Gender) and the address
(with Email ID, Mobile Number) of the complainant & affected persons;
(b) The name, description and the address (with Email ID, Mobile
Number) of the opposite party or parties, as the case may be, so far
as they can be ascertained;
(c) The facts relating to complaint and when and where it arose;
(d) Documents in support of the allegations contained in the
complaint;
(e) The relief which the complainant claims;
(f) Copy of self-attested Disability Certificate;
(g) An undertaking that the matter is not sub-judice in any other
court of law within the territory of India.
3. In case of incomplete information/documents from (a) to (g), the
matter cannot be considered by this Court.
4. In your said representation/email, information/documents as at
(a)/(d)/(e)/(f)/(g) is/are not available. Therefore, your application
is returned herewith.
5. You are requested to complete all the particulars as per Para-2
above and apply afresh at [email protected] <mailto:[email protected]> on email
duly addressed to the Chief Commissioner for Persons with Disabilities
(Divyangjan). Please also mention in your representation the
percentage of your disability, category of the disability and the name
of the Medical Authority who has issued the Disability Certificate.
Yours faithfully
(S.P. Shah)
Officer-in-Charge
Office of the Chief Commissioner for Persons with Disabilities,
Department of Empowerment of Persons with Disabilities, Ministry of
Social Justice & Empowerment, Govt. of India, Sarojini House, 6,
Bhagwan Dass Road, New Delhi-110001
Tel: 011-23384219, 23384762, 23386054, 23386154 Fax: 23386006
_____
From: [email protected] <mailto:[email protected]>
To: "salil parekh" <[email protected]
<mailto:[email protected]> >
Sent: Wednesday, October 20, 2021 5:57:00 PM
Subject: Inaccessibility of the new Income tax e-filing portal
To,
The Chairman
Central Board of Direct Taxes
North Block, New Delhi-110002
Smt. Nirmala Sitharaman
Hon’ble Finance Minister
15, Safdarjung Road, New Delhi 110029
Mr.Salil Parekh
CEO
Infosys Ltd
Plot no. 44/97 A, 3rd cross,
Electronic City,
Hosur Road,
Bengaluru - 560 100
Chief Commissioner of Persons with Disabilities,
Ministry of Social Justice and Empowerment, Sarojini House, 6,
Bhagwandas Road, New Delhi 110001
Ms. Tarika Roy
Joint Secretary
Department of Empowerment of persons with Disabilities
Ministry Of Social Justice and Empowerment Government of India
Paryavaran Bhawan, B-II Block, 5th Floor, Lodhi Road, CGO Complex, New
Delhi, 110003
Department of Financial Services
Ministry of Finance
3rd Floor, Jeevan Deep Building
Sansad Marg
New Delhi-110001
Dear Sir/Madam,
Subject: Inaccessibility of the new Income tax e-filing portal
I am writing to you on behalf of myself and the visually impaired
community in India and I would like to draw your attention to the fact
that the Income Tax e- filing portal has become inaccessible.
The website until recently was fully accessible i.e. a person with
visual disability could file their own Income Tax Returns, check status
etc. They
did not need to depend on others. However the website is badly designed
and executed and the Visually Impaired have lost their privacy and
their independence.
The visually impaired independently operate computers and mobile
phones with the assistance of a screen reader which is a software that
reads aloud the contents on the screen using voice synthesised speech.
However, the current Income Tax e-filing portal cannot be accessed
using the aforementioned screen reading software. Some of the issues
that we are facing include:
1. Post login, the screen reader is unable to interact with the DOM
meaningfully, which is why the navigation elements are not presented
properly.
2. Menus and Submenus are not semantically marked up so the screen
reader does not indicate them as such.
3. Structure of the website is missing therefore headings, paragraphs
etc are not visible to the screen reader.
This is a gross violation of the Rights of Persons With Disabilities
Act, 2016, the rules made thereunder namely; the Rights of Persons
With Disabilities Rules, 2017 and the standards on accessibility of
information, communication and technologies prescribed thereunder
namely; Guidelines for Indian Government Websites (Revised edition,
includes Apps), 2018.
Please take this matter up urgently so that the visually impaired tax
payers do not miss out on the impending deadline.
I look forward to your immediate action failing which I will be
constrained to take legal action against you for the violation of our
fundamental and statutory rights.
Yours faithfully
Kanchan Pamnani
Advocate and Solicitor
<https://amritmahotsav.nic.in/>
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सादर/ Regards
अविनाश शाही/ Avinash Shahi
सहायक/ Assistant
मानव संसाधन प्रबंध विभाग/ Human Resource Management Department भारतीय रिजर्व
बैंक/ Reserve Bank of India लखनऊ क्षेत्रीय कार्यालय/Lucknow RO विस्तार/
Extension: 2232
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