If one goes by the forwarded template, now it seems the CCPD office has become more bureaucratic. The requirement of this much details coupled with documents will render ordinary aggrieved disabled people sufferers perpetually. Earlier, one could shoot mail to CCPD office detailing grievances and it was acknowledge without much delay. Anyway, in absence of fulltime commissioner for ages, the grievance redressal mechanism remains in shambles. Hope ground realities get better in the days to come. Note: These are my personal views shared in public interest. Cheers!
On 10/25/21, Kanchan Pamnani <[email protected]> wrote: > > > Hi All, > > After reading all your complaints last week I had sent emails and hard copy > letters to the concerned parties. I have received the email below. > > Please look at points a to g and do send in your complaints too. I think it > is fairly simple and we must all work together. > > Kanchan > > From: O/o CCPD [mailto:[email protected]] > Sent: 25 October 2021 14:15 > To: [email protected] > Subject: Re: Inaccessibility of the new Income tax e-filing portal > > > > Dated 25.10.2021 > > Diary No. 2764/Excel/2021 > > Incident Code. 1101 > > > > > > To > > Ms. Kanchan Pamnani > > > > > > Madam, > > Please refer to your representation/email dated 20.10.2021 on the subject. > > 2. As per the Rule 38(1) of the Rights of Persons with Disabilities Rules, > 2017, you should apply containing the following particulars – > > (a) The name, description (Date of Birth, Gender) and the address (with > Email ID, Mobile Number) of the complainant & affected persons; > > (b) The name, description and the address (with Email ID, Mobile Number) of > the opposite party or parties, as the case may be, so far as they can be > ascertained; > > (c) The facts relating to complaint and when and where it arose; > > (d) Documents in support of the allegations contained in the complaint; > > (e) The relief which the complainant claims; > > (f) Copy of self-attested Disability Certificate; > > (g) An undertaking that the matter is not sub-judice in any other court of > law within the territory of India. > > 3. In case of incomplete information/documents from (a) to (g), the matter > cannot be considered by this Court. > > 4. In your said representation/email, information/documents as at > (a)/(d)/(e)/(f)/(g) is/are not available. Therefore, your application is > returned herewith. > > 5. You are requested to complete all the particulars as per Para-2 above and > apply afresh at [email protected] <mailto:[email protected]> on email duly addressed to > the Chief Commissioner for Persons with Disabilities (Divyangjan). Please > also mention in your representation the percentage of your disability, > category of the disability and the name of the Medical Authority who has > issued the Disability Certificate. > > > > Yours faithfully > > > > (S.P. Shah) > > Officer-in-Charge > > > > Office of the Chief Commissioner for Persons with Disabilities, > Department of Empowerment of Persons with Disabilities, > Ministry of Social Justice & Empowerment, Govt. of India, > Sarojini House, 6, Bhagwan Dass Road, New Delhi-110001 > > Tel: 011-23384219, 23384762, 23386054, 23386154 Fax: 23386006 > > > > > > > > _____ > > From: [email protected] <mailto:[email protected]> > To: "salil parekh" <[email protected] > <mailto:[email protected]> > > Sent: Wednesday, October 20, 2021 5:57:00 PM > Subject: Inaccessibility of the new Income tax e-filing portal > > > > > > > > To, > > > > > The Chairman > > Central Board of Direct Taxes > > North Block, New Delhi-110002 > > Smt. Nirmala Sitharaman > > Hon’ble Finance Minister > > 15, Safdarjung Road, New Delhi 110029 > > > Mr.Salil Parekh > > CEO > > Infosys Ltd > > Plot no. 44/97 A, 3rd cross, > > Electronic City, > > Hosur Road, > > Bengaluru - 560 100 > > > > Chief Commissioner of Persons with Disabilities, > > Ministry of Social Justice and Empowerment, Sarojini House, 6, Bhagwandas > Road, New Delhi 110001 > > > Ms. Tarika Roy > > Joint Secretary > > Department of Empowerment of persons with Disabilities > > Ministry Of Social Justice and Empowerment Government of India Paryavaran > Bhawan, B-II Block, 5th Floor, Lodhi Road, CGO Complex, New Delhi, 110003 > > > > Department of Financial Services > Ministry of Finance > 3rd Floor, Jeevan Deep Building > Sansad Marg > New Delhi-110001 > > > > > > > > > > > > > > Dear Sir/Madam, > > > > Subject: Inaccessibility of the new Income tax e-filing portal > > > > > > I am writing to you on behalf of myself and the visually impaired community > in India and I would like to draw your attention to the fact that the Income > Tax e- filing portal has become inaccessible. > > > > The website until recently was fully accessible i.e. a person with visual > disability could file their own Income Tax Returns, check status etc. They > did not need to depend on others. However the website is badly designed > and executed and the Visually Impaired have lost their privacy and their > independence. > > > > The visually impaired independently operate computers and mobile phones with > the assistance of a screen reader which is a software that reads aloud the > contents on the screen using voice synthesised speech. > > > > However, the current Income Tax e-filing portal cannot be accessed using the > aforementioned screen reading software. Some of the issues that we are > facing include: > > 1. Post login, the screen reader is unable to interact with the DOM > meaningfully, which is why the navigation elements are not presented > properly. > > 2. Menus and Submenus are not semantically marked up so the screen reader > does not indicate them as such. > > 3. Structure of the website is missing therefore headings, paragraphs etc > are not visible to the screen reader. > > This is a gross violation of the Rights of Persons With Disabilities Act, > 2016, the rules made thereunder namely; the Rights of Persons With > Disabilities Rules, 2017 and the standards on accessibility of information, > communication and technologies prescribed thereunder namely; Guidelines for > Indian Government Websites (Revised edition, includes Apps), 2018. > > > > Please take this matter up urgently so that the visually impaired tax payers > do not miss out on the impending deadline. > > > > I look forward to your immediate action failing which I will be constrained > to take legal action against you for the violation of our fundamental and > statutory rights. > > > > > > Yours faithfully > > Kanchan Pamnani > > Advocate and Solicitor > > > > > > > > > > > > > > > > <https://amritmahotsav.nic.in/> > > > > > > -- > This email has been checked for viruses by AVG. > https://www.avg.com > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of the > person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/00fa01d7c987%24115e0020%24341a0060%24%40gmail.com. > -- सादर/ Regards अविनाश शाही/ Avinash Shahi सहायक/ Assistant मानव संसाधन प्रबंध विभाग/ Human Resource Management Department भारतीय रिजर्व बैंक/ Reserve Bank of India लखनऊ क्षेत्रीय कार्यालय/Lucknow RO विस्तार/ Extension: 2232 -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CADeSQ2iGzZHka1RxJgPWTAn9x4txpDHvXvX1LNGKeSiKdbokbg%40mail.gmail.com.
