Hi all, got response from IRCTC there is no concession in Vande Bharat trains, how ever it was there earlier, pasting message that i have received. now how to approach railway CRIS officially? E-Query Support 11:09 AM (1 hour ago) to me
Dear Customer, Kindly note that No, there is no fare concession for persons with disabilities in Vande Bharat trains Thanks & Regards, Chintha pavani Customer Care Executive www.irctc.co.in ------------------------------ On Mon, Jul 21, 2025 at 6:00 PM BHAWANI SHANKAR VERMA <[email protected]> wrote: > In my oppinion, if we're seeking concessions or changes in fare policies, > it might be more effective to reach out to the Railway Board (Commercial > Division) or relevant authorities within the Indian Railways organization. > IRCTC: As the electronic counter for booking train tickets, IRCTC's > primary function is to facilitate ticket reservations, including > concessional tickets, based on existing rules and policies. > Railway Board (Commercial Division): This entity has the authority to > formulate policies, including those related to concessions and fare > structures. > CRIS (Centre for Railway Information System): CRIS is responsible for > implementing and maintaining the Passenger Reservation System (PRS) and > other railway information systems, following the guidelines and policies > set by the Railway Board. > > Bhawani > > On 7/21/2025 10:59 AM, Rahul Bhatia wrote: > > Hi all, > I have raised concern to IRCTC by their ticket portal, > and got below response how ever i have reverted back to them with their > query with all screen shot I request all please raise 1 query to their > portal if multiple query concern will be raised so they may take action how > ever there is 1 captcha while registering complaint you can raise query by > following link https://equery.irctc.co.in/ > this the response that i have received. > Dear Customer, > > > > Please try again to book ticket for Divyangjan quota with follow given > below format of your concession card number > > > > Persons with Disabilities(Divyangjan) card no issued through PRS counter > by Railway. > > > > Format of concession card no is as-(Zone Code) (station code) (sequence > no) > > > > Eg. - NRUMB0124 > > > > If you still have problem, Please send us screenshot of error message & > concession card received from Indian Railways along with mention your user > id so that we may pursue the matter. > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAAv6bjWH2_2AUKGt4SWOGukmDSycKvhpcoky%2BkETzzEj8Kh4kg%40mail.gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAAv6bjWH2_2AUKGt4SWOGukmDSycKvhpcoky%2BkETzzEj8Kh4kg%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/62f53fef-635c-4e71-8c89-fcf6ce7e9560%40gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/62f53fef-635c-4e71-8c89-fcf6ce7e9560%40gmail.com?utm_medium=email&utm_source=footer> > . > -- Thanks & Regards Rahul Bhatia -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAAv6bjVGo3YbK5N83OU0t6eXpmtzYF3kKtj6S3UbyCyN1XTAeQ%40mail.gmail.com.
