If they are that adamant, you should raise a complaint with railways with their social network channels like Email, Twitter, RailMadad etc.
Vande Mataram ----- Original Message ----- From: RAO KM To: [email protected] Sent: Thursday, September 4, 2025 9:00 PM Subject: Re: [AI] Regarding experience of online application for Railway card In Hyderabad, they are asking for rail concession certificate, that also latest one with Doctor Name, His/Her registration number, Round seal of the hospital etc. They are not accepting both UDID and Disability Certificate On Thu, Sep 4, 2025 at 8:48 PM BHAWANI SHANKAR VERMA <[email protected]> wrote: no, you can't get concession ticket on UDID. Either you have to produce rail concession certificate or card issued by DRM. On 9/4/2025 1:19 PM, Sandesh wrote: Absolutely. And I have heard that concessional tickets are allowed (both online and offline) on UDID basis. But here, the case is if railways circular speaks that UDID card is sufficient for issuance of online Railway concession certificate, then the anomaly of railways not accepting UDID card should be dealt with and rectified. All other things like whether doctor name and registration number should be there on UDID and/or disability certificate is totally different matter, it may be significant, but that could be discussed in separate thread. Regards Vande Mataram ----- Original Message ----- From: RAO KM To: [email protected] Sent: Thursday, September 4, 2025 11:23 AM Subject: Re: [AI] Regarding experience of online application for Railway card Yes.We also tried in Hyderabad. The circular from the Railway Board clearly says that UDID is enough to prove the percentage of disability of visual impairment. But in their system, they have not updated it. The portal asks for a Railway Concession Certificate with Doctor Name, Registration number, round seal etc. The railway Officials will go to the Hospital and verify the correctness of the certificate. I went personally to the Rail Nilayam to speak to the officials doing this work and they expressed their inability to accept UDID in place of Railway Concession Certificate because the system has not been updated accordingly. Here the point is when the UDID card is available which is issued after proper and authentic verification by competent doctors, there should be no need again for going for a railway certificate. This needs to be taken up at the highest level with the government officials and railway officials to correct the system so that the visually impaired need not go again to get the certificate. UDID should be enough and applicable wherever there is a need to prove their disability. K. Madhusudhan Rao PRO, All India Confederation of the Blind, Hyderabad/Delhi On Thu, Aug 21, 2025 at 4:35 PM Sandesh <[email protected]> wrote: Namaskar all! Trying to be as brief as possible. Applied for Rail Divyangjan card through the portal divyangjanid.Indianrail.gov.in. As it is said on user manual available on the portal, list of required documents for blind people consists of either railway concession certificate or UDID card along with disability certificate and other documents. As I do not have Railway certificate, I uploaded UDID card along with other required stuff. Applied on August 14, and got rejection remark on 19th which is really praiseworthy as they kept pending status only for 4 days. The reason of rejection provided was Railway concession certificate is not uploaded, also, passport size photograph and blindness certificate upload. I lodged the issue with Railways through twitter and mentioned about the reference available on the portal stating either Railway concession certificate or UDID card in case of blind people. What is the need of Railway certificate then? They checked all the details like user manual etc and agreed with me. Also got call from DRM office Bhusawal as our Nashik city comes under that. The person was very polite and asked me to attach Railway certificate because UDID card does not possess any doctor name or registration number which is mandatory to get the card. He again echoed with me that if a blind person attaching UDID card instructed by the manual itself should not be asked doctor's name and registration number in first place. He asked me to withdraw the complaint. After seeing his smile, politeness and willingness to assist, also, his inability to process the application due to nonavailability of doctor's name and registration number, I also do not have any intention of stretching this matter any further. I perhaps might go to hospital in next few days as time permits and take the Railway certificate and upload the same on the portal. I also asked him to see whether any card is issued to any blind person without railway concession certificate, only on basis of UDID card. He told me to give some time to check the same. After this long story, I just want to ask here whether anybody successfully got the card on basis of disability certificate and UDID card only, without railway certificate in picture? I think some got the card on basis of UDID. If so, how they tackled mandatory doctor name and registration number fields? in my case, I wrote doctor name as medical signatory as is on UDID card and doctor registration number as first few alphanumeric letters as on UDID card again. Thanks and regards Vande Mataram Sandesh 9270056753 -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. 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