they are applying their own local circular instead of railway board circular. Obtain a denial and lodge a complaint with the appropriate authority.


On 9/4/2025 9:00 PM, RAO KM wrote:
In Hyderabad, they are asking for rail concession certificate, that also latest one with Doctor Name, His/Her registration number, Round seal of the hospital etc. They are not accepting both UDID and Disability Certificate


On Thu, Sep 4, 2025 at 8:48 PM BHAWANI SHANKAR VERMA <[email protected]> wrote:

    no, you can't get concession ticket on UDID. Either you have to
    produce rail concession certificate or card issued by DRM.


    On 9/4/2025 1:19 PM, Sandesh wrote:
    Absolutely. And I have heard that concessional tickets are
    allowed (both online and offline) on UDID basis.
    But here, the case is if railways circular speaks that UDID card
    is sufficient for issuance of online Railway concession
    certificate, then the anomaly of railways not accepting UDID card
    should be dealt with and rectified.
    All other things like whether doctor name and registration number
    should be there on UDID and/or disability certificate is totally
    different matter, it may be significant, but that could be
    discussed in separate thread.

        Regards
        Vande Mataram
        ----- Original Message -----
        *From:* RAO KM <mailto:[email protected]>
        *To:* [email protected]
        *Sent:* Thursday, September 4, 2025 11:23 AM
        *Subject:* Re: [AI] Regarding experience of online
        application for Railway card

        Yes.We also tried in Hyderabad.  The circular from the
        Railway Board clearly says that UDID is enough to prove the
        percentage of disability of visual impairment. But in their
        system, they have not updated it.  The portal asks for a
        Railway Concession Certificate with Doctor Name, Registration
        number, round seal etc.  The railway Officials will go to the
        Hospital and verify the correctness of the certificate.  I
        went personally to the Rail Nilayam to speak to the officials
        doing this work and they expressed their inability to accept
        UDID in place of Railway Concession Certificate because the
        system has not been updated accordingly.

        Here the point is when the UDID card is available which is
        issued after proper and authentic verification by competent
        doctors, there should be no need again for going for a
        railway certificate.

        This needs to be taken up at the highest level with the
        government officials and railway officials to correct the
        system so that the visually impaired need not go again to get
        the certificate.   UDID should be enough and applicable
        wherever there is a need to prove their disability.

        K. Madhusudhan Rao
        PRO, All India Confederation of the Blind, Hyderabad/Delhi

        On Thu, Aug 21, 2025 at 4:35 PM Sandesh
        <[email protected]> wrote:

            Namaskar all!
            Trying to be as brief as possible.
            Applied for Rail Divyangjan card through the portal
            divyangjanid.Indianrail.gov.in
            <http://divyangjanid.Indianrail.gov.in>.
            As it is said on user manual available on the portal,
            list of required documents for blind people consists of
            either railway concession certificate or UDID card along
            with disability certificate and other documents. As I do
            not have Railway certificate, I uploaded UDID card along
            with other required stuff.
            Applied on August 14, and got rejection remark on 19th
            which is really praiseworthy as they kept pending status
            only for 4 days. The reason of rejection provided was
            Railway concession certificate is not uploaded, also,
            passport size photograph and blindness certificate
            upload. I lodged the issue with Railways through twitter
            and mentioned about the reference available on the portal
            stating either Railway concession certificate or UDID
            card in case of blind people. What is the need of Railway
            certificate then? They checked all the details like user
            manual etc and agreed with me. Also got call from DRM
            office Bhusawal as our Nashik city comes under that. The
            person was very polite and asked me to attach Railway
            certificate because UDID card does not possess any doctor
            name or registration number which is mandatory to get the
            card. He again echoed with me that if a blind person
            attaching UDID card instructed by the manual itself
            should not be asked doctor's name and registration number
            in first place.
            He asked me to withdraw the complaint. After seeing his
            smile, politeness and willingness to assist, also, his
            inability to process the application due to
            nonavailability of doctor's name and registration number,
            I also do not have any intention of stretching this
            matter any further. I perhaps might go to hospital in
            next few days as time permits and take the Railway
            certificate and upload the same on the portal. I also
            asked him to see whether any card is issued to any blind
            person  without railway concession certificate, only on
            basis of UDID card. He told me to give some time to check
            the same.
            After this long story, I just want to ask here whether
            anybody successfully got the card on basis of disability
            certificate and UDID card only, without railway
            certificate in picture? I think some got the card on
            basis of UDID. If so, how they tackled mandatory doctor
            name and registration number fields? in my case, I wrote
            doctor name as medical signatory as is on UDID card and
            doctor registration number
            as first few alphanumeric letters as on UDID card again.

            Thanks and regards
            Vande Mataram
            Sandesh
            9270056753
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