Hello Nitin,

I'm glad my suggestion was helpful.

I agree that the Mission Accessibility team is excellent, and I highly
recommend their support for any future needs you may have.

Best,
Naman

On Thu, Sep 25, 2025 at 2:06 PM nitinbhai patel <[email protected]>
wrote:

> Dear Friends,
> ​I am happy to share a positive update. I have finally received my 'Work
> Completion Certificate' from Hindustan Zinc.
> ​I would like to extend my sincere gratitude to everyone who offered their
> valuable advice and support.
> ​A special thanks to Mr. Naman. Your suggestion to escalate the matter to
> the Company Secretary was the turning point and proved to be highly
> effective. The issue was resolved within a day of sending that email.
> ​This is a great example of the power and importance of community support.
> Thank you once again to everyone.
>
>
>
>
>
> Nitin
>
> Digital Literacy Consultant
>
> blind school
> Udaipur and bhilwara rajasthan.
>
>
> On Thu, 25 Sept 2025, 12:12 pm nitinbhai patel, <[email protected]>
> wrote:
>
>> Dear Friends,
>> ​Thank you all for your valuable advice and support on this matter.
>> ​I'd like to extend a special thanks to Mr. Naman for suggesting the path
>> of strategic escalation. Based on this expert advice, I have now sent a
>> formal complaint to the Company Secretary of Hindustan Zinc, marking the
>> CEO and HR Head.
>> ​I would also like to acknowledge the team at Mission Accessibility, who
>> have offered their support, which I will be taking up if this matter
>> requires legal intervention.
>> ​I will keep the group posted on the outcome.
>> ​Thank you once again for the incredible community support.
>>
>>
>>
>>
>>
>> Nitin
>>
>> Digital Literacy Consultant
>>
>> blind school
>> Udaipur and bhilwara rajasthan.
>>
>>
>> On Thu, 25 Sept 2025, 10:07 am Naman Parakh, <[email protected]>
>> wrote:
>>
>>> Hello Nitinbhai,
>>>
>>> I think you should go ahead with strategic escalation within the company
>>> before initiating formal legal proceedings.
>>>
>>> First, direct your request to the Company Secretary, who handles
>>> corporate governance and legal compliance. If you do not receive a
>>> satisfactory response, escalate the issue to the Board of Directors.
>>>
>>> Also, before pursuing any legal action, review your contract with
>>> Hindustan Zinc Ltd. for arbitration clauses. These clauses often require
>>> disputes to be resolved through arbitration before litigation, which will
>>> impact your legal strategy.
>>>
>>> Try to specify deadlines from now on when you communicate with them
>>> stating what would be your next step in case you don't get a Satisfactory
>>> response.
>>>
>>> Best regards,
>>> Naman
>>>
>>>
>>> On Wed, Sep 24, 2025 at 6:54 PM nitinbhai patel <[email protected]>
>>> wrote:
>>>
>>>> I want to go for legal option
>>>>
>>>> On Wed, 24 Sept 2025, 6:23 pm , <[email protected]> wrote:
>>>>
>>>>> This reflects both their lack of awareness and their dedication to
>>>>> commitments.
>>>>>
>>>>> There seem to be no standard escalation procedures for this matter.
>>>>>
>>>>> The only practical step may be to send reminders, looping in higher
>>>>> authorities as needed.
>>>>>
>>>>> Remember to stay calm—avoid raising your voice or getting caught up in
>>>>> unnecessary complications.
>>>>>
>>>>>
>>>>>
>>>>> *From:* [email protected] <[email protected]>
>>>>> *On Behalf Of *nitinbhai patel
>>>>> *Sent:* Wednesday, September 24, 2025 6:02 PM
>>>>> *To:* [email protected]
>>>>> *Subject:* [AI] Seeking Expert Advice: Unresolved 'Work Completion
>>>>> Certificate' Issue with Hindustan Zinc
>>>>>
>>>>>
>>>>>
>>>>> Dear Friends,
>>>>> ​I am writing to this esteemed group of professionals to seek expert
>>>>> guidance on a serious professional matter.
>>>>> ​For seven years, I was engaged as a consultant with Hindustan Zinc
>>>>> Ltd. for their flagship CSR project, "Jeevan Tarang," focused on 
>>>>> disability
>>>>> inclusion.
>>>>> ​After my engagement concluded, I made a formal request for a
>>>>> standard 'Work Completion Certificate'. Unfortunately, the matter has been
>>>>> pending for over a month now. I have exhausted all levels of communication
>>>>> within the company, escalating the issue systematically up to the CEO and
>>>>> the Head of HR.
>>>>> ​Following this escalation, I received a clear and direct written
>>>>> commitment from the Head of CSR, assuring me that the certificate would be
>>>>> sent "shortorty". It has now been several weeks since that final assurance
>>>>> was given, and there has been a complete silence from the company. The
>>>>> certificate has not been issued.
>>>>> ​My question to all of you is: What are the standard professional and
>>>>> legal avenues available when a large corporate entity fails to issue such 
>>>>> a
>>>>> critical document, even after repeated commitments from its senior
>>>>> leadership?
>>>>> ​Your guidance on the appropriate and most effective next steps would
>>>>> be invaluable.
>>>>> ​Thank you for your time and consideration.
>>>>>
>>>>> --
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>>>> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAOgfktng_odkc5ib7ZrTb_ubYtm8bKcdLQ3NSwdN1o4iBmLQ9A%40mail.gmail.com?utm_medium=email&utm_source=footer>
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