Yes we can.
After logging-in to the app: 1. Choose paper or paperless ticket. 2. Choose from and to station. 3. Click get fair. 4. If you have railway wallet loaded with cash, then review the train route and then tick the box “Apply Concession”. 5. Choose concession type, either blind with escort or blind alone. 6. Choose book ticket button and click on it. If you are paying from wallet, then the ticket will be booked instently and if not the payment option will appear. Pay accordingly and then your ticket will be booked. Things to bear in mind: 1. Ticket can be booked only 3 hours before the journey. 2. You should be at least 10 meters away from the train station or train track. 3. You should enable the GPS on your device. 4. Also, you should not reset or uninstall the App till you complete the journey. Vetri. From: [email protected] <[email protected]> On Behalf Of BHAWANI SHANKAR VERMA Sent: Thursday, September 25, 2025 5:56 PM To: [email protected] Subject: Re: [AI] About Activation of Railway Concession Card Can we book concession ticket in UTS app also? On 9/25/2025 1:17 PM, [email protected] <mailto:[email protected]> wrote: Hi Amiyo, There’s so much of advantage to having an E-card. If you are a regular train traveler with general ticket, then it is very useful in getting the ticket via UTS app and it helps you avoid standing on the line for several minutes. Also while reserving tickets, several counter officers are ignorant about the quota ticket and if you do it online via IRCTC web page or App, you can get the actual availability of Quota ticket and get it booked yourself without filling out the concession form and needing the help of a sighted person. Vetri. From: [email protected] <mailto:[email protected]> <mailto:[email protected]> <[email protected]> On Behalf Of Amiyo Biswas Sent: Thursday, September 25, 2025 8:17 AM To: [email protected] <mailto:[email protected]> Subject: Re: [AI] About Activation of Railway Concession Card Hello Sandesh and others, A friend tested my railway e card and he reported success with the 11 character id. I myself never purchased a railway ticket online. I always went to the nearest counter. Anyway, thankks to everybody for the help. With best regards, Amiyo Biswas Cell: 6290527506 ----- Original Message ----- From: Sandesh <mailto:[email protected]> To: [email protected] <mailto:[email protected]> Sent: Wednesday, September 24, 2025 3:31 PM Subject: Re: [AI] About Activation of Railway Concession Card To Shree Amiyo: No need to do any activation. Coming to next point. there is no such protocol of 12 alphanumeric code here. Even my card does have 10 characters, first 5 letters (Rail Division consisting 2 letters and station code consisting 3 letters), (and let me make this clear that Railway stations has 2, 3, 4 letters station codes like BSL for Bhusawal, NK for Nashik, CSMT for Chatrapati Shivaji Maharaj terminus Mumbai etc) and then 5 numbers. I haven't booked any ticket yet but I tested the card with this 10-letter alphanumeric combination with success. I saw the reduced fare and quit the booking process. In short, there is no unified combination here like Aadhar for 12 digits or PAN consisting 10 character combination of which, first 5 are letters then 4 numbers and again 1 letter as 10th character. Regards Vande Mataram ----- Original Message ----- From: Vikas Satya <mailto:[email protected]> To: [email protected] <mailto:[email protected]> Sent: Wednesday, September 24, 2025 2:29 PM Subject: Re: [AI] About Activation of Railway Concession Card Hello all, It appears that the discussion regarding the railway concession card has brought to light a variety of experiences, and I appreciate everyone sharing their perspectives. My intention in contributing to this thread was to offer clarity based on the generally accepted format of the railway Divyangjan ID. While personal experiences are valuable, it's crucial to ensure that the information being shared is broadly accurate to avoid potential misunderstandings or issues for others trying to use their cards. This is why I previously emphasized that the railway identity card for persons with disabilities typically consists of a 12-digit alphanumeric number. I understand that there might be variations or specific cases where a different number of digits has been successfully used, as some of you have pointed out. However, based on the standard protocol and widely available information, the most common and generally expected format is indeed 12 digits. This can often be verified through a quick online search or by consulting official IRCTC resources. My aim is simply to guide users towards information that is most likely to be universally applicable and accurate, ensuring they can avoid transaction errors or other difficulties. Best regards, Vikas On Wed, 24 Sept, 2025, 1:57 pm faiyaz attar, <[email protected] <mailto:[email protected]> > wrote: Hi all, I want to share my experience in this regard. I also have a concession card but this includes 10 characters. First 2 letters for Railway zone, 3 letters for station code, and then 5 Digits. That seems, in my case, it includes only 10 characters. On Wed, Sep 24, 2025 at 11:26 AM Vikas Satya <[email protected] <mailto:[email protected]> > wrote: Hello, I appreciate the further insights regarding the railway concession card and the different experiences shared. To clarify my previous point and provide additional information, the railway Divyangjan ID is indeed a 12-digit alphanumeric number. This number is typically structured in three distinct sections: the first two letters indicate the railway zone (for example, "NR" for Northern Railway), the subsequent four letters specify the issuing station or division, and the final six digits constitute a unique, randomly generated card number. >From my understanding and experience, the system generally requires a complete >12-digit ID for validation. If someone has successfully booked tickets using >an 11-digit ID, it might be an isolated instance, as the standard protocol >necessitates the full 12 digits. For anyone who wishes to independently verify this information, I would recommend checking the IRCTC website or performing a general search for "number of digits on railway identity card for disabled persons." This should confirm the 12-digit format. In cases where an ID appears to be 11 digits, it is often necessary to prepend a "0" as the seventh character, immediately after the initial six alphanumeric characters, to complete the required 12-digit sequence. I hope this further clarification is helpful. Best regards, Vikas On Wed, 24 Sept, 2025, 10:29 am Naman Parakh, <[email protected] <mailto:[email protected]> > wrote: Hello Amiyo, Regarding the activation of the railway concession card, I believe there's no need for an activation process at a station or DRM office. I recently booked a ticket through the IRCTC website myself and was able to do so successfully using an 11-digit card number. This number consisted of the first four digits representing the railway division and station code, followed by five additional digits. I simply entered this 11-digit number, and the booking went through without any issues. One thing I've noticed, which might be causing the transaction error you're experiencing, is that the card number I have is in lowercase. However, when you're booking a ticket online, you need to enter this number in uppercase. I would suggest you try entering your card number in uppercase to see if that resolves the problem. I hope this information is helpful! Best regards, Naman On Tue, Sep 23, 2025 at 11:29 PM Vikas Satya <[email protected] <mailto:[email protected]> > wrote: Hi Amiyo, I understand you're experiencing issues with your railway concession card. >From my experience, I didn't need to visit a railway station to activate my >e-card; it simply arrived ready for use. Regarding the card number, it appears you're receiving an 11-digit number when it should be 12 digits. For example, if you are in New Delhi, the first six digits would be "NRNDLS" followed by a six-digit number. Since you're only getting five digits for the latter part, you would need to add a "0" before those five numbers to complete the 12-digit sequence. I hope this helps! Best regards, Mastermind vikas On Tue, 23 Sept, 2025, 9:01 pm Amiyo Biswas, <[email protected] <mailto:[email protected]> > wrote: Hello, I heard that I have to activate the railway concession card from the nearest station / drm office. I tested my card and it yields transaction error. I did not get any notification regarding activation. Do I have to get it activated? With best regards, Amiyo Biswas Cell: 6290527506 -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. 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