I cannot comment much on the disability quota because I always book under the General quota, as I do not avail any concession. However, as far as my understanding goes, if someone wants to avail a fare discount, they are required to select the PwD quota and make a reserved booking under the PwD category.
Sent from my Google pixel On Wed, Dec 17, 2025, 12:11 Srinivas <[email protected]> wrote: > Thank you for responding to my query. > I also use the Rail1 app, and when I compare it with IRCTC, I find Rail1 > very useful and user-friendly, especially because of its easy navigation > while booking tickets. Recently, I’ve started using Rail1 more often. > However, I’m facing a small challenge with Rail1. While booking tickets > under the general quota, we cannot use our train pass—it only works when > booking under the disability quota. On the other hand, the IRCTC app allows > us to use the train pass for both general and disability quota bookings. > This issue with Rail1 is not an accessibility problem; it seems to be > related to the app’s interface. I tried to find the official IRCTC support > team email ID to escalate this challenge, but I haven’t been able to find > the correct one yet. Do you think it’s possible to raise this concern with > the IRCTC support team as an accessibility-related improvement? > > Thanks and regards > B. Srinivas > > On Wed, 17 Dec, 2025, 11:26 am sagar Verma, <[email protected]> > wrote: > >> Rail1 is the best solution you can use it? It works like a charm on >> Android as well as >> >> Sent from my Google pixel >> >> On Wed, Dec 17, 2025, 09:58 Srinivas <[email protected]> wrote: >> >>> Hi dear group members, >>> My name is Srinivasarao Bathula, and I am from Hyderabad. I am a >>> visually impaired person, and I have recently joined this group. I am very >>> happy to be part of Access India and to learn how to accept challenges and >>> find solutions with the support of this community. >>> Recently, I have been facing an accessibility issue with the IRCTC >>> Android app after its latest update. Earlier, train search results were >>> easy to read using TalkBack, as all details were announced in a single >>> continuous format. However, after the update, the same information is now >>> broken into multiple lines, which makes navigation confusing and >>> time-consuming for screen reader users. >>> Because of this change, booking or even checking train details has >>> become quite difficult for me. >>> I would like to know: >>> • >>> Has anyone else faced similar issues with the IRCTC Android app? >>> • >>> Are there any workarounds or solutions you are using? >>> • >>> Have you reported this issue to IRCTC, and did you receive any response? >>> >>> Thank you so much for your time and support. >>> Looking forward to learning from your experiences. >>> #Accessibility #IRCTC #TalkBack #AndroidAccessibility >>> >>> thanks and regards >>> B. Srinivas >>> >>> -- >>> Disclaimer: >>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>> the person sending the mail and AI in no way relates itself to its veracity; >>> >>> 2. AI cannot be held liable for any commission/omission based on the >>> mails sent through this mailing list.. >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/[email protected]/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "AccessIndia" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To view this discussion visit >>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CANMopzJ0i_7tPbJVZPz5CMBNm-VKPgjtov%2BSNjHhPTM_OwBzVg%40mail.gmail.com >>> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CANMopzJ0i_7tPbJVZPz5CMBNm-VKPgjtov%2BSNjHhPTM_OwBzVg%40mail.gmail.com?utm_medium=email&utm_source=footer> >>> . >>> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CADwy9hd42c3E-xxW1B9g09xENf2-XZK2MgFtfQPu4PezWi27Tw%40mail.gmail.com >> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CADwy9hd42c3E-xxW1B9g09xENf2-XZK2MgFtfQPu4PezWi27Tw%40mail.gmail.com?utm_medium=email&utm_source=footer> >> . >> > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CANMopzL9aqdEzGXjVEZQLyDiQoFUo1nb8g_jYvXkq2E89uWoPg%40mail.gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CANMopzL9aqdEzGXjVEZQLyDiQoFUo1nb8g_jYvXkq2E89uWoPg%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CADwy9hfypJUAHF5xp2gJ6RECKrLh9zj3yJbc7RZKzrM13ZzkeQ%40mail.gmail.com.
