Since from past 10 years I am using IRCTC rail App & till now have no
problem, accessibility issue is not so much, I find difficult in Rail one
App.  In IRCTC App you can book Disabled concession in general quota also.

On Wed, Dec 17, 2025 at 6:05 PM BHAWANI SHANKAR VERMA <[email protected]>
wrote:

> no, you can book concession ticket in general quota also. there is no bar.
>
>
> On 12/17/2025 5:18 PM, sagar Verma wrote:
>
> I cannot comment much on the disability quota because I always book under
> the General quota, as I do not avail any concession. However, as far as my
> understanding goes, if someone wants to avail a fare discount, they are
> required to select the PwD quota and make a reserved booking under the PwD
> category.
>
> Sent from my Google pixel
>
> On Wed, Dec 17, 2025, 12:11 Srinivas <[email protected]> wrote:
>
>> Thank you for responding to my query.
>>  I also use the Rail1 app, and when I compare it with IRCTC, I find Rail1
>> very useful and user-friendly, especially because of its easy navigation
>> while booking tickets. Recently, I’ve started using Rail1 more often.
>>  However, I’m facing a small challenge with Rail1. While booking tickets
>> under the general quota, we cannot use our train pass—it only works when
>> booking under the disability quota. On the other hand, the IRCTC app allows
>> us to use the train pass for both general and disability quota bookings.
>>  This issue with Rail1 is not an accessibility problem; it seems to be
>> related to the app’s interface. I tried to find the official IRCTC support
>> team email ID to escalate this challenge, but I haven’t been able to find
>> the correct one yet. Do you think it’s possible to raise this concern with
>> the IRCTC support team as an accessibility-related improvement?
>>
>> Thanks and regards
>> B. Srinivas
>>
>> On Wed, 17 Dec, 2025, 11:26 am sagar Verma, <[email protected]>
>> wrote:
>>
>>> Rail1 is the best solution you can use it? It works like a charm on
>>> Android as well as
>>>
>>> Sent from my Google pixel
>>>
>>> On Wed, Dec 17, 2025, 09:58 Srinivas <[email protected]> wrote:
>>>
>>>> Hi dear group members,
>>>> My name is Srinivasarao Bathula, and I am from Hyderabad. I am a
>>>> visually impaired person, and I have recently joined this group. I am very
>>>> happy to be part of Access India and to learn how to accept challenges and
>>>> find solutions with the support of this community.
>>>> Recently, I have been facing an accessibility issue with the IRCTC
>>>> Android app after its latest update. Earlier, train search results were
>>>> easy to read using TalkBack, as all details were announced in a single
>>>> continuous format. However, after the update, the same information is now
>>>> broken into multiple lines, which makes navigation confusing and
>>>> time-consuming for screen reader users.
>>>> Because of this change, booking or even checking train details has
>>>> become quite difficult for me.
>>>> I would like to know:
>>>> •
>>>> Has anyone else faced similar issues with the IRCTC Android app?
>>>> •
>>>> Are there any workarounds or solutions you are using?
>>>> •
>>>> Have you reported this issue to IRCTC, and did you receive any response?
>>>>
>>>> Thank you so much for your time and support.
>>>> Looking forward to learning from your experiences.
>>>> #Accessibility #IRCTC #TalkBack #AndroidAccessibility
>>>>
>>>> thanks and regards
>>>> B. Srinivas
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