no, you can book concession ticket in general quota also. there is no bar.


On 12/17/2025 5:18 PM, sagar Verma wrote:

I cannot comment much on the disability quota because I always book under the General quota, as I do not avail any concession. However, as far as my understanding goes, if someone wants to avail a fare discount, they are required to select the PwD quota and make a reserved booking under the PwD category.

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On Wed, Dec 17, 2025, 12:11 Srinivas <[email protected]> wrote:

    Thank you for responding to my query.
     I also use the Rail1 app, and when I compare it with IRCTC, I
    find Rail1 very useful and user-friendly, especially because of
    its easy navigation while booking tickets. Recently, I’ve started
    using Rail1 more often.
     However, I’m facing a small challenge with Rail1. While booking
    tickets under the general quota, we cannot use our train pass—it
    only works when booking under the disability quota. On the other
    hand, the IRCTC app allows us to use the train pass for both
    general and disability quota bookings.
     This issue with Rail1 is not an accessibility problem; it seems
    to be related to the app’s interface. I tried to find the official
    IRCTC support team email ID to escalate this challenge, but I
    haven’t been able to find the correct one yet. Do you think it’s
    possible to raise this concern with the IRCTC support team as an
    accessibility-related improvement?

    Thanks and regards
    B. Srinivas

    On Wed, 17 Dec, 2025, 11:26 am sagar Verma,
    <[email protected]> wrote:

        Rail1 is the best solution you can use it? It works like a
        charm on Android as well as

        Sent from my Google pixel

        On Wed, Dec 17, 2025, 09:58 Srinivas <[email protected]>
        wrote:

            Hi dear group members,
            My name is Srinivasarao Bathula, and I am from Hyderabad.
            I am a visually impaired person, and I have recently
            joined this group. I am very happy to be part of Access
            India and to learn how to accept challenges and find
            solutions with the support of this community.
            Recently, I have been facing an accessibility issue with
            the IRCTC Android app after its latest update. Earlier,
            train search results were easy to read using TalkBack, as
            all details were announced in a single continuous format.
            However, after the update, the same information is now
            broken into multiple lines, which makes navigation
            confusing and time-consuming for screen reader users.
            Because of this change, booking or even checking train
            details has become quite difficult for me.
            I would like to know:
            •
            Has anyone else faced similar issues with the IRCTC
            Android app?
            •
            Are there any workarounds or solutions you are using?
            •
            Have you reported this issue to IRCTC, and did you receive
            any response?

            Thank you so much for your time and support.
            Looking forward to learning from your experiences.
            #Accessibility #IRCTC #TalkBack #AndroidAccessibility

            thanks and regards
            B. Srinivas
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